# NeenOpal

NeenOpal declares [5 subprocessors](https://thirdpartyindex.com/vendors/neenopal#subprocessors) in [its subprocessor list](https://trust.neenopal.com/subprocessors), which we last checked on 2026-10-12 ([evidence](https://thirdpartyindex.com/evidence/84278)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-10-12.

NeenOpal (neenopal.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/neenopal
- Documents last verified: 2026-10-12
- Transparency rating: 67/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 4 tracked vendors directly, 43 within two hops, 185 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: NeenOpal, Third Party Index, https://thirdpartyindex.com/vendors/neenopal (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.neenopal.com/ | 2026-10-12 | 2026-10-12 |
| Subprocessor list | https://trust.neenopal.com/subprocessors | 2026-10-12 | 2026-10-12 |
| Privacy policy | https://www.neenopal.com/privacy-policy | 2026-10-12 | 2026-10-12 |
| Terms | https://www.neenopal.com/terms-of-use | 2026-10-12 | 2026-10-12 |

## Subprocessors (5)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Artificial Intelligence | Canada; India; United States of America | 2026-10-12 |
| [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | IT infrastructure | India; United States of America | 2026-10-12 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Collaboration & Productivity | Canada; India; United States of America | 2026-10-12 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | IT infrastructure | United States of America | 2026-10-12 |
| [Microsoft Office](https://thirdpartyindex.com/vendors/microsoft.md) | IT management | India; United States of America | 2026-10-12 |

Read from ([evidence](https://thirdpartyindex.com/evidence/84278)). CSV: https://thirdpartyindex.com/vendors/neenopal/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

## Incidents reported by NeenOpal's subprocessors

Incidents reported in the last 30 days on their own status pages by 1 vendor NeenOpal lists as a subprocessor. A subprocessor list names a company, not the service an incident touched.

- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which NeenOpal lists as a subprocessor, reported Issue with spend limits (no impact stated)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which NeenOpal lists as a subprocessor, reported Elevated errors on platform.claude.com (major)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which NeenOpal lists as a subprocessor, reported Elevated errors loading usage data on platform.claude.com (major)
- 2026-10-06: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which NeenOpal lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-05: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which NeenOpal lists as a subprocessor, reported Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 (major)
- 2026-10-01: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which NeenOpal lists as a subprocessor, reported Delayed credits on the Claude Platform (minor)
- 2026-09-29: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which NeenOpal lists as a subprocessor, reported Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API (major)
- 2026-09-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which NeenOpal lists as a subprocessor, reported Elevated errors for multiple models (major)
- 2026-09-16: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which NeenOpal lists as a subprocessor, reported Issues with Google Play subscriptions (no impact stated)
- 2026-09-15: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which NeenOpal lists as a subprocessor, reported Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1 (major)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/neenopal

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api