# Neo4j Neo4j declares [4 subprocessors](https://thirdpartyindex.com/vendors/neo4j#subprocessors), plus 1 of its own affiliates, in [its subprocessor list](https://trust.neo4j.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/218509)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-09-23. [6 tracked vendors](https://thirdpartyindex.com/vendors/neo4j#used-by) name Neo4j as a subprocessor, including [Scratchpad](https://thirdpartyindex.com/vendors/scratchpad), [BigPanda](https://thirdpartyindex.com/vendors/bigpanda) and [Horizon](https://thirdpartyindex.com/vendors/horizon). Neo4j (neo4j.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/neo4j - Documents last verified: 2026-11-11 - Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 0/6 (not found); security.txt 6/6; Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 5/5; Pages still reachable 8/8 - Supply chain: relies on 3 tracked vendors directly, 36 within two hops, 146 within three; 6 tracked vendors rely on it directly, 11 within two hops, 64 within three - Cite as: Neo4j, Third Party Index, https://thirdpartyindex.com/vendors/neo4j (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://trust.neo4j.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-11-11 | 2026-11-05 | | Data processing addendum | https://trust.neo4j.com/ | 2026-11-11 | 2026-11-05 | | Terms | https://neo4j.com/legal-terms/privacy-notice/ | 2026-11-11 | 2026-11-07 | | Security page | https://neo4j.com/security/ | 2026-11-11 | 2026-11-07 | | security.txt | https://neo4j.com/.well-known/security.txt | 2026-11-11 | 2026-10-22 | | Security advisories | https://neo4j.com/security/advisories/ | 2026-11-11 | 2026-11-09 | ## Subprocessors (4) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Infrastructure provider for Neo4j Cloud Service, including storage of encrypted databases, backups, and logfiles. \| If using AI/ML powered product features, also AI processing host and provider. | Region of Choice of Customer for the use of the Neo4j Cloud Service + USA | 2026-10-22 | | [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) | Infrastructure provider for Neo4j Cloud Service, including storage of encrypted databases, backups, and logfiles. \| If using AI/ML powered product features, also AI processing host and provider. | Region of Choice of Customer for the use of the Neo4j Cloud Service + USA | 2026-10-22 | | Infotree Global Solutions | Neo4j site reliability engineers maintain the infrastructure on which the Neo4j Cloud Service operates, and as a result may have access to the infrastructure hosting the data for trouble shooting and support issues. Infotree employs support engineers in countries in which Neo4j does not have its own legal entities and payroll and currently support engineers engaged via Infotree are located in Canada and Brazil. | Brazil and Canada | 2026-09-23 | | [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Infrastructure provider for Neo4j Cloud Service, including storage of encrypted databases, backups, and logfiles. \| If using AI/ML powered product features, also AI processing host and provider. | Region of Choice of Customer for the use of the Neo4j Cloud Service + USA \| East US | 2026-10-01 | Read from ([evidence](https://thirdpartyindex.com/evidence/140071)). CSV: https://thirdpartyindex.com/vendors/neo4j/subprocessors.csv ### Its own affiliates (1) - Neo4j (Australia; Delhi, India; Germany and/or other EU countries; Singapore; Sweden; UK; USA) ## Compliance As its trust center lists them. - Audited: SOC 2 Type II, SOC 3, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO 9001, TX-RAMP, CSA STAR ([evidence](https://thirdpartyindex.com/evidence/6490)) - Claimed: HIPAA, GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/6490)) ## Web Technologies Neo4j's homepage made 134 requests to 18 domains, 10 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 10 third parties by category: Analytics 4 (Meta, LinkedIn, Cloudflare, Wingify); Advertising 1 (Google Cloud); Marketing automation 1 (Adobe); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (Cookiebot); Issue trackers 1 (usually detected as Issue trackers: Sentry); Security 1 (usually detected as Security: Amazon Web Services). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (10) - Qualified.com, Inc.: 27 requests to qualified.com; Qualified - Google Cloud: 16 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Cookiebot: 4 requests to cookiebot.com; Cookiebot 1 - Meta: 4 requests to facebook.net, capi-automation.s3.us-east-2.amazonaws.com, facebook.com; Facebook Pixel 2.9.439 - Adobe: 3 requests to marketo.net, mktoresp.com; Marketo - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Cloudflare: 2 requests to cloudflareinsights.com; Cloudflare Browser Insights - Wingify: 2 requests to visualwebsiteoptimizer.com; VWO - Amazon Web Services: 1 request to on.aws (its subprocessor list names it too) - Sentry: 1 request to sentry.io ### Unknown (1) Domains not identified yet: lltrck.com ### First party (1) - Neo4j: 69 requests to neo4j.com; Amazon ALB, Amazon CloudFront, Amazon Web Services, Cloudflare, HSTS, HTTP/3, MySQL, Open Graph, PHP, PWA, Priority Hints, Sentry, The Events Calendar, WordPress, Yoast SEO 28.8, Yoast SEO Premium 28.8, ZURB Foundation 6.9.0, core-js 3.32.2, jQuery 3.6.1 7 tracked companies loaded by the homepage are not in Neo4j's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (6) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [BigPanda](https://thirdpartyindex.com/vendors/bigpanda.md): Cloud Service Provider: Used to provide managed graph database services,; advanced analytics and application functionality within the BigPanda platform.; enabli… - [Horizon](https://thirdpartyindex.com/vendors/horizon.md) - [Orion Security](https://thirdpartyindex.com/vendors/orion-security.md): Database - [Outlit](https://thirdpartyindex.com/vendors/outlit.md): Graph database for knowledge management and relationships - [Scratchpad](https://thirdpartyindex.com/vendors/scratchpad.md): Data storage and processing - [Velocity T.K.](https://thirdpartyindex.com/vendors/velocity-t-k.md): Cloud Service Provider: Used to provide managed graph database services,; advanced analytics and application functionality within the BigPanda platform.; enabli… The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/neo4j ## Security contact From its security.txt (https://neo4j.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/140072)): - Contact: https://neo4j.com/responsible-disclosure/ - Disclosure policy: https://neo4j.com/responsible-disclosure/ - Encryption key: https://keys.openpgp.org/vks/v1/by-fingerprint/5B7D17782C3B3F228C8AFF54B69ACF2EA0297D6E - Acknowledgments: https://neo4j.com/responsible-disclosure/ - Security jobs: https://neo4j.com/careers/ - Valid until 2027-01-01 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api