# Nextiva

Nextiva declares [49 subprocessors](https://thirdpartyindex.com/vendors/nextiva#subprocessors) in [its subprocessor list](https://www.nextiva.com/privacy-policy.html?doc=06), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/217498)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-21.

Nextiva (nextiva.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/nextiva
- Documents last verified: 2026-11-11
- Transparency rating: 64/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 35 tracked vendors directly, 254 within two hops, 635 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Nextiva, Third Party Index, https://thirdpartyindex.com/vendors/nextiva (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.nextiva.com/privacy-policy.html?doc=06 | 2026-11-11 | 2026-11-05 |
| Privacy policy | https://www.nextiva.com/privacy-policy.html | 2026-11-11 | 2026-11-05 |
| Terms | https://www.nextiva.com/legal.html?doc=01 | 2026-11-11 | 2026-09-27 |
| Status page | https://status.nextiva.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (49)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Adobe](https://thirdpartyindex.com/vendors/adobe.md) | eSignatures | United States | 2026-09-21 |
| [Akixi](https://thirdpartyindex.com/vendors/akixi.md) | Call center reporting and integration for customers | United States | 2026-09-21 |
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Project Management, Content Management, IT Service Management | United States | 2026-09-21 |
| [Automattic](https://thirdpartyindex.com/vendors/automattic.md) | External marketing website which may gather sales leads. | United States | 2026-09-21 |
| [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Application and Cloud Hosting | United States | 2026-09-21 |
| Axacore (Scrypt) (CTS) | vFAX Services | United States | 2026-09-21 |
| Bambora | Payment Gateway | Canada | 2026-09-21 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Content Delivery Network, Web Application Firewall | United States | 2026-09-21 |
| [Conga (Appextremes LLC dba Conga)](https://thirdpartyindex.com/vendors/conga.md) | Contract management system | United States | 2026-09-21 |
| [Customers.ai](https://thirdpartyindex.com/vendors/customers-ai.md) | Direct email marketing and lead generation | United States | 2026-09-21 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Web and Application service and performance monitoring | United States | 2026-09-21 |
| [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | Transcriptions of call recordings and real-time calls. | United States | 2026-09-21 |
| Defmacro Software (ClearTax) | E invoice and e-way bills, Tax filings | India | 2026-09-21 |
| [Dstny](https://thirdpartyindex.com/vendors/dstny.md) | Teams voice integration | United States | 2026-09-21 |
| [Five9](https://thirdpartyindex.com/vendors/five9.md) | Call center software which Nextiva resells | United States | 2026-09-21 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Application and Cloud Hosting; AI API services | United States, Canada, UK, Spain | 2026-09-21 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Lead generation and quote management | United States | 2026-09-21 |
| [Impartner](https://thirdpartyindex.com/vendors/impartner.md) | Partner management | United States | 2026-09-21 |
| Kakapo Systems | Nextiva resells the Unity application for User, Reception, Call Center Agent & Supervisor Dashboards, Call Center Wallboard | United States | 2026-09-21 |
| [LinkedIn Corporation](https://thirdpartyindex.com/vendors/linkedin.md) | Sales lead investigation | United States | 2026-09-21 |
| [LivePerson (Tenfold)](https://thirdpartyindex.com/vendors/liveperson.md) | Call recording and integration with Salesforce for customers | United States | 2026-09-21 |
| [Lusha](https://thirdpartyindex.com/vendors/lusha.md) | Sales and Marketing | United States | 2026-09-21 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Email, file storage, collaboration, AI API Services, cloud hosting | United States | 2026-09-21 |
| [Mimecast](https://thirdpartyindex.com/vendors/mimecast.md) | Email security services | United States | 2026-09-21 |
| Mondago Ltd. | Nextiva resells the Go Integrator software | United States | 2026-09-21 |
| [Moneris](https://thirdpartyindex.com/vendors/moneris.md) | Payment Gateway | Canada | 2026-09-21 |
| [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | Database Services | United States | 2026-09-21 |
| Mutare | Voicemail to text/email transcription | United States | 2026-09-21 |
| Network Merchants | Payment Gateway | United States | 2026-09-21 |
| Newo.ai | AI generated voice services | United States | 2026-09-21 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Analysis of customer interactions | United States | 2026-09-21 |
| [Oracle](https://thirdpartyindex.com/vendors/oracle.md) | Accounting and Billing | United States | 2026-09-21 |
| [Outreach.io](https://thirdpartyindex.com/vendors/outreach.md) | Sales workflow automation | United States | 2026-09-21 |
| [Paubox](https://thirdpartyindex.com/vendors/paubox.md) | HIPAA-compliant email gateway | United States | 2026-09-21 |
| Payscout | Payment Gateway | United States | 2026-09-21 |
| [Pendo](https://thirdpartyindex.com/vendors/pendo.md) | Application analytics | United States | 2026-09-21 |
| Redsys | Payment Gateway | Spain | 2026-09-21 |
| Responsive | Customer contact information | United States | 2026-09-21 |
| [Salesforce.com, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Relationship Management System, Collaboration | United States | 2026-09-21 |
| SignalHire | Marketing tool | Poland | 2026-09-21 |
| SimpleWAN | On-premises SD-WAN routers for phones | United States | 2026-09-21 |
| [Sinch](https://thirdpartyindex.com/vendors/sinch.md) | US SMS messaging and voice services | United States | 2026-09-21 |
| [SnapEngage](https://thirdpartyindex.com/vendors/snapengage.md) | Web site chat functionality | United States | 2026-09-21 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment Processor | United States | 2026-09-21 |
| Surface Labs | Sales leads workflow management and web forms on https://www.nextiva.com | United States | 2026-09-21 |
| [Totango](https://thirdpartyindex.com/vendors/totango.md) | Customer onboarding and sentiment analysis | United States | 2026-09-21 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Email Service Provider | United States | 2026-09-21 |
| [Worldpay, LLC](https://thirdpartyindex.com/vendors/worldpay.md) | Payment Processor | United States | 2026-09-21 |
| [ZeroBounce](https://thirdpartyindex.com/vendors/zerobounce.md) | Email address verification | United States | 2026-09-21 |

Read from ([evidence](https://thirdpartyindex.com/evidence/1831)). CSV: https://thirdpartyindex.com/vendors/nextiva/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

## Web Technologies

Nextiva's homepage made 372 requests to 60 domains, 34 services controlled by another company, and 4 domains not identified. Loaded on 2026-10-12 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

34 third parties by category: Advertising 10 (Google Cloud, Microsoft, The Trade Desk, Inc., OpenAI, X Corp., Amazon; reviewed: Clickagy; usually detected as Advertising: Xandr, Magnite, Inc., Vibe Advertising Inc.); Analytics 10 (HubSpot, Wingify, TikTok, LinkedIn, Magellan AI, Meta, ZoomInfo, Cloudflare, TikTok; reviewed: Statsig); Live chat 2 (Qualified.com, Inc., SnapEngage (TeamSupport)); CDN 2 (jsDelivr; reviewed: imgix); Marketing automation 1 (OptinMonster); A/B Testing 1 (Convert); Cookie compliance 1 (OneTrust); Affiliate programs 1 (Impact Radius); CRM 1 (LeanData); Geolocation 1 (ipify); Issue trackers 1 (usually detected as Issue trackers: Sentry); JavaScript libraries 1 (usually detected as JavaScript libraries: WordPress.com); Referral marketing 1 (reviewed: SaaSquatch); Unclassified 1 (AthenaHQ). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (34)

- Google Cloud: 45 requests to google.com, storage.googleapis.com, doubleclick.net, googletagmanager.com, fonts.googleapis.com, gstatic.com, ajax.googleapis.com; DoubleClick Floodlight, Google Analytics, Google Hosted Libraries, Google Tag Manager (its subprocessor list names it too)
- OptinMonster: 39 requests to omappapi.com; OptinMonster
- Qualified.com, Inc.: 26 requests to qualified.com; Qualified
- HubSpot: 19 requests to hubspot.com, hsforms.com, hs-scripts.com, hs-analytics.net, hs-banner.com, hsadspixel.net, hsforms.net, hubapi.com; HubSpot, HubSpot Analytics (its subprocessor list names it too)
- OneTrust: 12 requests to cookielaw.org, onetrust.com; OneTrust
- Wingify: 11 requests to visualwebsiteoptimizer.com; VWO
- Microsoft: 9 requests to bing.com; Microsoft Advertising (its subprocessor list names it too)
- TikTok: 9 requests to tiktok.com; TikTok Pixel
- The Trade Desk, Inc.: 8 requests to adsrvr.org; theTradeDesk
- Clickagy: 7 requests to clickagy.com
- Convert: 6 requests to convertexperiments.com; Convert
- LinkedIn: 4 requests to licdn.com, linkedin.com; Linkedin Insight Tag (its subprocessor list names it too)
- Magellan AI: 4 requests to mgln.ai; Magellan AI
- OpenAI: 4 requests to openai.com; ChatGPT Ads Measurement Pixel (its subprocessor list names it too)
- Statsig: 4 requests to prodregistryv2.org, featureassets.org
- LeanData: 3 requests to leandata.com; LeanData
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.419
- X Corp.: 3 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads
- ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo
- SnapEngage (TeamSupport): 2 requests to snapengage.com; SnapEngage
- WordPress.com: 2 requests to wp.com
- Xandr: 2 requests to adnxs.com
- ipify: 2 requests to ipify.org; ipify
- jsDelivr: 2 requests to bootstrapcdn.com; Bootstrap, BootstrapCDN 3.4.1
- Amazon: 1 request to amazon-adsystem.com; Amazon Advertising
- AthenaHQ: 1 request to athenahq.ai
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights (its subprocessor list names it too)
- Impact Radius: 1 request to impactcdn.com; Impact
- Magnite, Inc.: 1 request to rubiconproject.com
- SaaSquatch: 1 request to ssqt.io
- Sentry: 1 request to sentry.io
- TikTok: 1 request to tiktokw.us; TikTok Pixel
- Vibe Advertising Inc.: 1 request to vibe.co
- imgix: 1 request to imgix.net

### Unknown (4)

Domains not identified yet: d3po7etsbw5eiv.cloudfront.net, 7eer.net, mpc-prod-27-s6uit34pua-uk.a.run.app, ojrq.net

### First party (1)

- Nextiva: 125 requests to nextiva.com, nextiva.io; Cloudflare, Distributor, HSTS, Imgix, Microsoft Clarity, MySQL, OWL Carousel, Open Graph, OptinMonster plugin 2.17.1, PHP, Priority Hints, Sentry, Slick, WordPress, WordPress Block Editor, WordPress Site Editor, Yoast SEO 28.4, Yoast SEO Premium 28.1, core-js 3.32.2, jQuery 3.7.1, jQuery Migrate 3.4.1

16 tracked companies loaded by the homepage are not in Nextiva's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 6 reported incidents (4 major or critical, 2 minor, 0 with no impact stated)
- Typical time to resolve: 1 h 3 min
- Status page last read: 2026-11-12
- 2026-10-28: NextivaONE and NextOS Platform Login Issues (critical)
- 2026-10-27: Intermittent Audio Quality and Calling Issues. (minor)
- 2026-10-20: Nextiva Contact Center Client Issues (minor)
- 2026-10-01: Sales Chat Errors (major)
- 2026-09-18: Nextiva Call Center login failures (major)
- 2026-09-11: Nextiva Contact Center Inbound Calling Issues (major)
- 2026-08-13: NextivaONE and NextOS Platform Login/Access Issues (critical)
- 2026-08-07: Nextiva Contact Center Login Issues (critical)

## Incidents reported by Nextiva's subprocessors

Incidents reported in the last 30 days on their own status pages by 16 vendors Nextiva lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Automattic](https://thirdpartyindex.com/vendors/automattic#status), which Nextiva lists as a subprocessor, reported "Spacefast API (Spacefast)" is Down (major)
- 2026-11-12: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue SMS Verfication China - China Mobile (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor)
- 2026-11-12: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue - United States - AT&T (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Post-Incident Notification - Customer Dashboard login (no impact stated)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Nextiva lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-11-10: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0723468 - Cardinal - 3D Secure Authentication (no impact stated)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-10: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Nextiva lists as a subprocessor, reported Flux TTS high latency and websocket disconnects (major)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Service Degradation - Customer Dashboard (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [Mimecast](https://thirdpartyindex.com/vendors/mimecast#status), which Nextiva lists as a subprocessor, reported Issues Affecting Customers on the ZA Grid (no impact stated)
- 2026-11-09: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue France - Bouygues Telecom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-09: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0721732 - We are investigating issues with Authorization & Payments for Amex on the WPG platform (no impact stated)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-08: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0721351 - Mastercard Debit (Maestro) network issue is resolved. (no impact stated)
- 2026-11-08: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Chatlayer - EU and US Regions Outage (no impact stated)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [Automattic](https://thirdpartyindex.com/vendors/automattic#status), which Nextiva lists as a subprocessor, reported "Spacefast API (Spacefast)" is Down (major)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue - SMS Verification - China (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-06: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue Czech Republic - T-Mobile (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0719188 We are aware of an incident affecting payments processing through the Alternative Payment Method (APM) – eps. (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Nextiva lists as a subprocessor, reported Elevated errors for Flux streaming STT and Voice Agent sessions (no impact stated)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0719027 - Worldwide Payment Gateway (WPG) - Mastercard and Visa dual-branded Carte Bancaire (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0718854 - Worldwide Payment Gateway (WPG) (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-05: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0718658 - We have resolved issues with Authorization & Payments. (no impact stated)
- 2026-11-05: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue - France (minor)
- 2026-11-05: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0718460 - We are aware of potential issues with a Third Party (minor)
- 2026-11-05: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue Spain - DigiMobil (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0716317 - GPPaaS PayPal Direct - Funding Delay (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [Automattic](https://thirdpartyindex.com/vendors/automattic#status), which Nextiva lists as a subprocessor, reported "Beeper" is Down (major)
- 2026-11-04: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which Nextiva lists as a subprocessor, reported Degradation of Account and Visitor Reports (critical)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue Colombia - Claro (minor)
- 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue Sweden - Telavox (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0716051 - 3D Secure is resolved. (no impact stated)
- 2026-11-03: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0716043 - We have resolved issues with Acquiring Services (no impact stated)
- 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue Canada - ICE Wireless (minor)
- 2026-11-03: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0714904 - We have resolved issues with Acquiring Services (no impact stated)
- 2026-11-03: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0714904 - We have resolved issues with Authorization & Payments. (no impact stated)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Post-Incident Notification - United States & Canada - All destinations (no impact stated)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue Bolivia - Entel (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0714252 - We are investigating potential issues with Portals & Reporting (minor)
- 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Nextiva lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue United States - Google Voice (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0713314 - We are aware of potential issues with a Third Party (minor)
- 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nextiva lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-11-01: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0713069 - We have resolved issues with Authorization & Payments. (no impact stated)
- 2026-11-01: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0712171 - We are aware of potential issues with a Third Party (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0710790 - We are investigating potential issues with payment refunds. (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0709613 - WPG - Maintenance Extended - Degradation of service (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Nextiva lists as a subprocessor, reported Elevated errors from authentication services at one datacenter (minor)
- 2026-10-29: [Conga](https://thirdpartyindex.com/vendors/conga#status), which Nextiva lists as a subprocessor, reported Investigating Issue Impacting Conga Platform Authentication (major)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor)
- 2026-10-28: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0708391 - Biller Solutions - We are investigating issues with Authorization & Payments (minor)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nextiva lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Nextiva lists as a subprocessor, reported Metrics query are disrupted (major)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue Belgium - VOOmobile & MobiStar (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0708124 - We are investigating issues with Authorization & Payments (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0707045 - We are investigating issues with Authorization & Payments (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-27: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0706364 - Credit/Debit Network - Accel (TRA1) is resolved. (minor)
- 2026-10-27: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0706364 - Credit/Debit Network - Accel (TRA1) is resolved. (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue United States - AT&T (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Nextiva lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major)
- 2026-10-26: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0705799 - We are investigating issues with Authorization & Payments (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [ZeroBounce](https://thirdpartyindex.com/vendors/zerobounce#status), which Nextiva lists as a subprocessor, reported File uploads issues (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Service Degradation - Customer Dashboard and Account Balance (major)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0705478 - We are investigating issues with Visa Authorizations & Payments on the Worldpay Core Processing platform. (minor)
- 2026-10-26: [Conga](https://thirdpartyindex.com/vendors/conga#status), which Nextiva lists as a subprocessor, reported Investigating Issue Impacting Conga Platform products (major)
- 2026-10-26: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Service Degredation - Lookup API (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [Moneris](https://thirdpartyindex.com/vendors/moneris#status), which Nextiva lists as a subprocessor, reported Gift & Loyalty processing - Important Update (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue Sweden - Telia (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-25: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0703844 - We are aware of potential issues with a Third Party (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nextiva lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0703356 - We are aware of potential issues with a Third Party (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Nextiva lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-23: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue Nicaragua - Tigo (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [Mimecast](https://thirdpartyindex.com/vendors/mimecast#status), which Nextiva lists as a subprocessor, reported SMS Delivery Issue - ZA (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue Brazil - SurfTelecom (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nextiva lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Nextiva lists as a subprocessor, reported Elevated Latency and Errors for Batch STT (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Nextiva lists as a subprocessor, reported Elevated 5xx Errors (major)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nextiva lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue Denmark - Nuuday (minor)
- 2026-10-22: [Moneris](https://thirdpartyindex.com/vendors/moneris#status), which Nextiva lists as a subprocessor, reported Moneris.com Live Chat - Important Update (minor)
- 2026-10-22: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue United Kingdom - O2 (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0701242 (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Nextiva lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue Bolivia - Entel (minor)
- 2026-10-21: [Paubox](https://thirdpartyindex.com/vendors/paubox#status), which Nextiva lists as a subprocessor, reported Customers reporting issue with MFA codes (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [Automattic](https://thirdpartyindex.com/vendors/automattic#status), which Nextiva lists as a subprocessor, reported "Jetpack API (Jetpack)" is Down (major)
- 2026-10-21: [Automattic](https://thirdpartyindex.com/vendors/automattic#status), which Nextiva lists as a subprocessor, reported Edge Services Disruption (major)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0699356 - iQ - Functionality (minor)
- 2026-10-21: [Automattic](https://thirdpartyindex.com/vendors/automattic#status), which Nextiva lists as a subprocessor, reported PHP Critical Security Updates (no impact stated)
- 2026-10-21: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue France - Orange (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0697981 - Electronic Fund Transfer Point of Sale (EFT POS) - Transaction Authorisations (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nextiva lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Nextiva lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nextiva lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-20: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0697249 - We are aware of potential issues with a Third Party (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [Moneris](https://thirdpartyindex.com/vendors/moneris#status), which Nextiva lists as a subprocessor, reported Mastercard - Important Update (minor)
- 2026-10-19: [Automattic](https://thirdpartyindex.com/vendors/automattic#status), which Nextiva lists as a subprocessor, reported "Tumblr Sites (Tumblr)" is Down (major)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0696692 - We are aware of potential issues with a Third Party (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [Conga](https://thirdpartyindex.com/vendors/conga#status), which Nextiva lists as a subprocessor, reported Investigating Issue Impacting Composer Reports and Collaborate Generation (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0695951 - We have resolved issues with Worldpay Core Processing (RAFT) transaction Authorizations. (no impact stated)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Sinch Engage - Web Portal - Reporting degradation (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-18: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0694689 - Latin American (LatAm) - Transaction Authorisations - Prosa (no impact stated)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0693317 Integrated Payments - Express - MercuryPay (no impact stated)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-17: [Mimecast](https://thirdpartyindex.com/vendors/mimecast#status), which Nextiva lists as a subprocessor, reported South Africa Region – Email Processing Delays and Service Access Issues (no impact stated)
- 2026-10-17: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0692779 - We have resolved issues with Authorization & Payments. (no impact stated)
- 2026-10-17: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0692392 There was an increase in Mastercard payout processing failures on the Worldwide Payment Gateway platform. (no impact stated)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nextiva lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nextiva lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Automattic](https://thirdpartyindex.com/vendors/automattic#status), which Nextiva lists as a subprocessor, reported WP Cloud - DFW cooling issues (minor)
- 2026-10-15: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0690885 - Conduent Network - Electronic Benefit Transfer (EBT) & Women, Infants, and Children (WIC) (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0690781 Credit/Debit Network - Mastercard Debit (no impact stated)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported Electronic Benefit Transfer (EBT) & Women, Infants, and Children (WIC) - Conduent - Multiple States (no impact stated)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-15: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0690017 - We have resolved issues with Authorization & Payments. (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nextiva lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-15: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue Norlys - Denmark (minor)
- 2026-10-14: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0689911 - Latin American (LatAm) - Transaction Authorisations - Prosa (no impact stated)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Nextiva lists as a subprocessor, reported Delivery Issue Evatis - Djibouti (minor)
- 2026-10-14: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Nextiva lists as a subprocessor, reported Elevated 503 errors for bath Flux TTS requests (minor)
- 2026-10-14: [Mimecast](https://thirdpartyindex.com/vendors/mimecast#status), which Nextiva lists as a subprocessor, reported Degraded access to Mimecast Support Center (no impact stated)
- 2026-10-14: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0689569 - Latin American (LatAm) Acquiring - Transaction Authorizations - Prosa (no impact stated)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which Nextiva lists as a subprocessor, reported INC0689284 - eCommerce (VAP) iQ - Reporting (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Nextiva lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-13: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Nextiva lists as a subprocessor, reported Elevated 503 errors for Aura-2 TTS (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [Conga](https://thirdpartyindex.com/vendors/conga#status), which Nextiva lists as a subprocessor, reported Issue Identified with Conga Composer - Fix Implementation Underway (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Nextiva lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/nextiva

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api