# ngrok ngrok declares [21 subprocessors](https://thirdpartyindex.com/vendors/ngrok#subprocessors) in [its subprocessor list](https://trust.ngrok.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/6489)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-09-23. [3 tracked vendors](https://thirdpartyindex.com/vendors/ngrok#used-by) name ngrok as a subprocessor, including [Ruddr](https://thirdpartyindex.com/vendors/ruddr), [Ocean.io](https://thirdpartyindex.com/vendors/ocean-io) and [Reelist](https://thirdpartyindex.com/vendors/reelist). ngrok (ngrok.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/ngrok - Documents last verified: 2026-11-11 - Transparency rating: 95/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 17 tracked vendors directly, 172 within two hops, 470 within three; 3 tracked vendors rely on it directly, 4 within two hops, 4 within three - Cite as: ngrok, Third Party Index, https://thirdpartyindex.com/vendors/ngrok (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.ngrok.com/ | 2026-11-11 | 2026-09-23 | | Subprocessor list | https://trust.ngrok.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-11-11 | 2026-09-23 | | Data processing addendum | https://ngrok.com/dpa | 2026-11-11 | 2026-09-23 | | Privacy policy | https://ngrok.com/privacy | 2026-11-11 | 2026-09-23 | | Terms | https://ngrok.com/tos | 2026-11-11 | 2026-09-23 | | Security page | https://ngrok.com/security | 2026-11-11 | 2026-10-24 | | security.txt | https://ngrok.com/.well-known/security.txt | 2026-11-11 | 2026-10-14 | | Status page | https://status.ngrok.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (21) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon](https://thirdpartyindex.com/vendors/amazon.md) | Infrastructure Provider providing hosting services and storage. | United States, Singapore, Australia, Germany, India, Japan, Brazil | 2026-09-23 | | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Customer Selectable AI Model Provider | United States | 2026-09-23 | | [Apollo](https://thirdpartyindex.com/vendors/apollo.md) | Marketing Automation | United States | 2026-09-23 | | [Clearbit](https://thirdpartyindex.com/vendors/clearbit.md) | Data Enrichment | United States | 2026-09-23 | | [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse.md) | Business Intelligence | United States | 2026-09-23 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Analytics | United States | 2026-09-23 | | DeepSeek | Customer Selectable AI Model Provider | People's Republic of China | 2026-09-23 | | [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Analytics, Collaboration and Communication for internal use. Customer Selectable AI Model Provider within AI Gateway. | United States | 2026-09-23 | | [Hightouch](https://thirdpartyindex.com/vendors/hightouch.md) | Data Services | United States | 2026-09-23 | | [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Marketing platform | United States | 2026-09-23 | | [Kimi.ai](https://thirdpartyindex.com/vendors/kimi.md) | Customer Selectable AI Model Provider | Singapore | 2026-09-23 | | [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | Marketing Automation | United States | 2026-09-23 | | [MiniMax](https://thirdpartyindex.com/vendors/minimax.md) | Customer Selectable AI Model Provider | United States | 2026-09-23 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Customer Selectable AI Model Provider | United States | 2026-09-23 | | [Plain](https://thirdpartyindex.com/vendors/plain.md) | Customer Support | United States, United Kingdom, European Economic Area | 2026-09-23 | | Qwen Cloud | Customer Selectable AI Model Provider | Singapore | 2026-09-23 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Relationship Management | United States | 2026-09-23 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment Processing | United States | 2026-09-23 | | Tencent Cloud | Customer Selectable AI Model Provider | Singapore | 2026-09-23 | | Z.ai | Customer Selectable AI Model Provider | Singapore | 2026-09-23 | | [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Support | United States | 2026-09-23 | Read from ([evidence](https://thirdpartyindex.com/evidence/6489)). CSV: https://thirdpartyindex.com/vendors/ngrok/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2 ([evidence](https://thirdpartyindex.com/evidence/6506)) - Claimed: HIPAA, GDPR, CCPA/CPRA, Data Privacy Framework ([evidence](https://thirdpartyindex.com/evidence/6506)) ## Web Technologies ngrok's homepage made 128 requests to 2 domains, and 1 service controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 1 third party by category: Cookie compliance 1 (usually detected as Cookie compliance: Ketch). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (1) - Ketch: 4 requests to ketchcdn.com ### First party (1) - ngrok: 124 requests to ngrok.com; Google Tag Manager, HSTS, Open Graph, PostHog, Priority Hints, Radix UI, React, React Router 8 ## Subprocessor of (3) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Ocean.io](https://thirdpartyindex.com/vendors/ocean-io.md): Secure tunneling for development and testing workflows. - [Reelist](https://thirdpartyindex.com/vendors/reelist.md): Dev software - [Ruddr](https://thirdpartyindex.com/vendors/ruddr.md): Ingress platform for local development ## Service status Incidents it reported on its own status page. - Last 90 days: 5 reported incidents (2 major or critical, 1 minor, 2 with no impact stated) - Typical time to resolve: 1 h 42 min - Status page last read: 2026-11-12 - 2026-09-17: SSO session validation errors on dashboard.ngrok.com (minor) - 2026-09-08: Error when signing in via SSO (major) - 2026-09-08: Endpoints using traffic policies are erroneously hitting limits (major) - 2026-09-03: New accounts or newly created authtokens are not able to connect (no impact stated) - 2026-08-28: User invites disruption (no impact stated) - 2026-06-18: Delays issuing certificates (minor) - 2026-05-15: SSO Login to the ngrok Dashboard is currently redirecting back to the login page (no impact stated) - 2026-05-08: Delay in generating and renewing certificates for custom domains (no impact stated) ## Incidents reported by ngrok's subprocessors Incidents reported in the last 30 days on their own status pages by 11 vendors ngrok lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which ngrok lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which ngrok lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which ngrok lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which ngrok lists as a subprocessor, reported Help Center errors (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which ngrok lists as a subprocessor, reported Intermittent API errors on write actions (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which ngrok lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-06: [Hightouch](https://thirdpartyindex.com/vendors/hightouch#status), which ngrok lists as a subprocessor, reported Processing delay for subset of Events (no impact stated) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Plain](https://thirdpartyindex.com/vendors/plain#status), which ngrok lists as a subprocessor, reported Delays in incoming emails (minor) - 2026-11-03: [Plain](https://thirdpartyindex.com/vendors/plain#status), which ngrok lists as a subprocessor, reported Some Sidekick requests failing (minor) - 2026-11-03: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-11-03: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-11-03: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-11-03: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-11-03: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Plain](https://thirdpartyindex.com/vendors/plain#status), which ngrok lists as a subprocessor, reported Delays receiving Slack messages in Plain (minor) - 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which ngrok lists as a subprocessor, reported SQL Console database connection outage (minor) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which ngrok lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ngrok lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Plain](https://thirdpartyindex.com/vendors/plain#status), which ngrok lists as a subprocessor, reported Reporting data delayed (minor) - 2026-10-29: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-29: [Plain](https://thirdpartyindex.com/vendors/plain#status), which ngrok lists as a subprocessor, reported Elevated errors across the Plain app, API and help centers (major) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ngrok lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [Plain](https://thirdpartyindex.com/vendors/plain#status), which ngrok lists as a subprocessor, reported Degraded AI features (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which ngrok lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which ngrok lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which ngrok lists as a subprocessor, reported Route delays in EU Region (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which ngrok lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-28: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which ngrok lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which ngrok lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-27: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-26: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which ngrok lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which ngrok lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which ngrok lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ngrok lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which ngrok lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which ngrok lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which ngrok lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which ngrok lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which ngrok lists as a subprocessor, reported Degraded support ticket submission and response (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ngrok lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ngrok lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Plain](https://thirdpartyindex.com/vendors/plain#status), which ngrok lists as a subprocessor, reported Search results may be missing recent conversations (minor) - 2026-10-22: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-22: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-22: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-22: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-22: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-22: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which ngrok lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-22: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-22: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-22: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-22: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-22: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-22: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which ngrok lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-22: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-22: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which ngrok lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-21: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-21: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-21: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-21: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-21: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-21: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-21: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ngrok lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which ngrok lists as a subprocessor, reported Google Cloud Outage (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ngrok lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-20: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-20: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-20: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-20: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-19: [Apollo](https://thirdpartyindex.com/vendors/apollo#status), which ngrok lists as a subprocessor, reported We’ve identified an issue causing performance degradation. The issue has been partially mitigated, and we’re continuing to investigate and work toward a full resolution. (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Text-to-Speech (major) - 2026-10-19: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-19: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-19: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-17: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-17: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-17: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-17: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-16: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-16: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-16: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-16: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-16: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-16: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Text-to-Speech (major) - 2026-10-16: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-16: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-15: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ngrok lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ngrok lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-15: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-15: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ngrok lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [Plain](https://thirdpartyindex.com/vendors/plain#status), which ngrok lists as a subprocessor, reported Delayed processing of some thread events (minor) - 2026-10-14: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ngrok lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [MiniMax](https://thirdpartyindex.com/vendors/minimax#status), which ngrok lists as a subprocessor, reported Elevated errors on Large Language Models (LLM) (major) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/ngrok ## Security contact From its security.txt (https://ngrok.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/97764)): - Contact: mailto:security@ngrok.com - Disclosure policy: https://ngrok.com/security - Security jobs: https://ngrok.com/careers - Languages: en - Valid until 2027-09-30 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api