# Nscale

Nscale declares [9 subprocessors](https://thirdpartyindex.com/vendors/nscale#subprocessors) in [its subprocessor list](https://www.nscale.com/policies/sub-processors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/6526)). They include [Stripe](https://thirdpartyindex.com/vendors/stripe), [Sentry](https://thirdpartyindex.com/vendors/sentry) and [Okta](https://thirdpartyindex.com/vendors/okta). No published changes since we first read it on 2026-09-23.

Nscale (nscale.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/nscale
- Documents last verified: 2026-11-11
- Transparency rating: 59/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (unreachable); Pages still reachable 0/8 (some unreachable this week)
- Supply chain: relies on 9 tracked vendors directly, 82 within two hops, 397 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Nscale, Third Party Index, https://thirdpartyindex.com/vendors/nscale (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.nscale.com/policies/sub-processors | 2026-11-11 | 2026-09-23 |
| Privacy policy | https://www.nscale.com/policies/privacy-policy | 2026-11-11 | 2026-09-23 |
| Terms | https://www.nscale.com/policies/terms-conditions | 2026-11-11 | 2026-09-23 |
| Security page | https://www.nscale.com/security | 2026-11-11 | 2026-11-09 |
| security.txt | https://www.nscale.com/.well-known/security.txt | 2026-11-11 | 2026-10-28 |
| Status page | https://status.nscale.com/ | 2026-11-11 | 2026-11-11 |
| Security advisories (currently unreachable) | https://www.nscale.com/security/report-a-vulnerability | 2026-11-01 | 2026-10-28 |

## Subprocessors (9)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Auth0](https://thirdpartyindex.com/vendors/okta.md) | Customer authentication, identity federation and account management | — | 2026-09-23 |
| [Metronome](https://thirdpartyindex.com/vendors/metronome.md) | Usage metering, rating and credit-ledger services | — | 2026-09-23 |
| [Neon](https://thirdpartyindex.com/vendors/neon.md) | Managed PostgreSQL database services supporting the customer console | — | 2026-09-23 |
| [Novu](https://thirdpartyindex.com/vendors/novu.md) | Transactional and service-related notifications | — | 2026-09-23 |
| [PostHog](https://thirdpartyindex.com/vendors/posthog.md) | Product analytics and session recording | — | 2026-09-23 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Application monitoring, error diagnosis and session replay | — | 2026-09-23 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment and billing services, to the extent Stripe processes Customer Personal Data on Nscale’s behalf | — | 2026-09-23 |
| [Upstash](https://thirdpartyindex.com/vendors/upstash.md) | Managed Redis services supporting authentication state and device-login sessions | — | 2026-09-23 |
| [Vercel](https://thirdpartyindex.com/vendors/vercel.md) | Hosting and delivery of customer-facing console and operational applications | — | 2026-09-23 |

Read from ([evidence](https://thirdpartyindex.com/evidence/6526)). CSV: https://thirdpartyindex.com/vendors/nscale/subprocessors.csv

## Web Technologies

Nscale's homepage made 182 requests to 34 domains, 15 services controlled by another company, and 1 domain not identified. Loaded on 2026-10-14 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

15 third parties by category: Advertising 4 (Google Cloud, StackAdapt, X Corp., Reddit, Inc.); Analytics 4 (posthog, LinkedIn, Meta, Cloudflare); Marketing automation 2 (HubSpot, GetVector, Inc.); CDN 2 (jsDelivr; usually detected as CDN: UNPKG); JavaScript libraries 2 (Webflow; usually detected as JavaScript libraries: bunny.net); Cookie compliance 1 (OneTrust). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (15)

- Webflow: 53 requests to website-files.com, d3e54v103j8qbb.cloudfront.net; Webflow 1.6.0, jQuery 3.5.1
- jsDelivr: 23 requests to jsdelivr.net; jsDelivr
- OneTrust: 14 requests to onetrust.com; OneTrust
- Google Cloud: 13 requests to google.com, googletagmanager.com, doubleclick.net; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- HubSpot: 12 requests to hsforms.com, hs-scripts.com, hubspot.com, hs-analytics.net, hs-banner.com, hsadspixel.net, hsforms.net, hubapi.com; HubSpot
- StackAdapt: 10 requests to stackadapt.com; StackAdapt
- X Corp.: 7 requests to t.co, twitter.com, ads-twitter.com; Twitter Ads
- GetVector, Inc.: 6 requests to vector.co; Vector
- posthog: 6 requests to posthog.com; PostHog (its subprocessor list names it too)
- LinkedIn: 5 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 4 requests to facebook.net, capi-automation.s3.us-east-2.amazonaws.com, facebook.com; Facebook Pixel 2.9.419
- Reddit, Inc.: 4 requests to reddit.com, redditstatic.com; Reddit Ads
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights
- UNPKG: 1 request to unpkg.com
- bunny.net: 1 request to b-cdn.net

### Unknown (1)

Domains not identified yet: cr-proxy.com

### First party (1)

- Nscale: 20 requests to nscale.com, nscale-v5.pages.dev; Cloudflare, Finsweet, GSAP, HSTS, HTTP/3, Open Graph, Priority Hints, Swiper, Webpack, core-js 3.32.2

10 tracked companies loaded by the homepage are not in Nscale's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-11-12
- No incidents reported in the last 12 months
- 2026-04-21: This is an example incident (no impact stated)

## Incidents reported by Nscale's subprocessors

Incidents reported in the last 30 days on their own status pages by 5 vendors Nscale lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Nscale lists as a subprocessor, reported US issues feed throwing intermittent errors (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Nscale lists as a subprocessor, reported Account emails not being delivered (major)
- 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Nscale lists as a subprocessor, reported EU region replay ingestion latency (minor)
- 2026-11-10: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Nscale lists as a subprocessor, reported Elevated Sandbox and Blob request latency and errors (minor)
- 2026-11-10: [Metronome](https://thirdpartyindex.com/vendors/metronome#status), which Nscale lists as a subprocessor, reported Alerts are delayed (major)
- 2026-11-05: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Nscale lists as a subprocessor, reported Build delays and degraded Vercel Dashboard performance (minor)
- 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Nscale lists as a subprocessor, reported Ingestion delays across all data (minor)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Nscale lists as a subprocessor, reported Delays in spans and transactions processing (major)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Nscale lists as a subprocessor, reported Sentry.io dashboard and API is down (critical)
- 2026-11-02: [Metronome](https://thirdpartyindex.com/vendors/metronome#status), which Nscale lists as a subprocessor, reported Raw Events Data Export Data is Stale (no impact stated)
- 2026-11-02: [Neon](https://thirdpartyindex.com/vendors/neon#status), which Nscale lists as a subprocessor, reported ES-2331348 (no impact stated)
- 2026-11-02: [Neon](https://thirdpartyindex.com/vendors/neon#status), which Nscale lists as a subprocessor, reported ES-2331065 (no impact stated)
- 2026-11-02: [Metronome](https://thirdpartyindex.com/vendors/metronome#status), which Nscale lists as a subprocessor, reported \[RESOLVED\] raw events data export may have stale data (no impact stated)
- 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Nscale lists as a subprocessor, reported Sentry dashboard is down (critical)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nscale lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nscale lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nscale lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-23: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Nscale lists as a subprocessor, reported Delays in Logs and Observability data (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nscale lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Metronome](https://thirdpartyindex.com/vendors/metronome#status), which Nscale lists as a subprocessor, reported Ingest and Alerts are delayed (minor)
- 2026-10-22: [Metronome](https://thirdpartyindex.com/vendors/metronome#status), which Nscale lists as a subprocessor, reported Alerts are delayed (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nscale lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-21: [Neon](https://thirdpartyindex.com/vendors/neon#status), which Nscale lists as a subprocessor, reported ES-2303481 (no impact stated)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Nscale lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Nscale lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Nscale lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nscale lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nscale lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Nscale lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nscale lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nscale lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Nscale lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Nscale lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/nscale

## Security contact

From its security.txt (https://www.nscale.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/170791)):

- Contact: mailto:security@nscale.com
- Contact: https://www.nscale.com/security/report-a-vulnerability
- Disclosure policy: https://www.nscale.com/security
- Languages: en
- Valid until 2027-10-15

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
