# Observe.AI

We have not found a subprocessor list published by Observe.AI. We monitor 5 of its documents, which we last checked on 2026-11-11.

Observe.AI (observe.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/observe-ai
- Documents last verified: 2026-11-11
- Transparency rating: 32/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Observe.AI, Third Party Index, https://thirdpartyindex.com/vendors/observe-ai (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.observe.ai/trust | 2026-11-11 | 2026-11-03 |
| Privacy policy | https://www.observe.ai/web-privacy-policy | 2026-11-11 | 2026-10-22 |
| Terms | https://www.observe.ai/terms | 2026-11-11 | 2026-11-03 |
| Security page | https://www.observe.ai/contact-center-security | 2026-11-11 | 2026-11-03 |
| Status page | https://status.observe.ai/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

Observe.AI's homepage made 125 requests to 35 domains, 17 services controlled by another company, and 2 domains not identified. Loaded on 2026-10-13 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

17 third parties by category: Analytics 7 (Google Cloud, ZoomInfo, Clay, LinkedIn, Meta, G2.com; usually detected as Analytics: Cloudflare); Advertising 4 (Microsoft, StackAdapt, Reddit, Inc.; usually detected as Advertising: The Trade Desk, Inc.); Marketing automation 2 (Adobe; usually detected as Marketing automation: PathFactory); Customer data platform 1 (RudderStack); JavaScript libraries 1 (Webflow); Page builders 1 (Finsweet (Consent Pro)); Security 1 (ClickCease™). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (17)

- Webflow: 39 requests to website-files.com, d3e54v103j8qbb.cloudfront.net; Webflow 1.6.0, jQuery 3.5.1
- Google Cloud: 24 requests to googletagmanager.com, gstatic.com, google-analytics.com, googlesyndication.com, ajax.googleapis.com, fonts.googleapis.com; Google Analytics, Google Font API, Google Hosted Libraries, Google Tag Manager
- Adobe: 11 requests to adoberesources.net, adobe.io, marketo.net, mktoresp.com; Marketo
- Microsoft: 9 requests to clarity.ms, bing.com; Microsoft Advertising
- ZoomInfo: 5 requests to zoominfo.com, zi-scripts.com; Zoominfo
- Clay: 4 requests to claydar.com; Clay Web Intent
- LinkedIn: 4 requests to licdn.com, linkedin.com; Linkedin Insight Tag
- StackAdapt: 4 requests to stackadapt.com; StackAdapt
- Cloudflare: 3 requests to cloudflare.com
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.419
- Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads
- G2.com: 2 requests to g2.com, g2crowd.com; G2 Track Your Prospects
- PathFactory: 2 requests to lookbookhq.com
- ClickCease™: 1 request to clickcease.com; ClickCease
- Finsweet (Consent Pro): 1 request to consentpro.com; Finsweet
- RudderStack: 1 request to rudderstack.com; Rudderstack
- The Trade Desk, Inc.: 1 request to adsrvr.org

### Unknown (2)

Domains not identified yet: revsure.cloud, keet1liod.com

### First party (1)

- Observe.AI: 5 requests to observe.ai; Cloudflare, Cloudflare Turnstile, GSAP 3.15.0, HSTS, HTTP/3, LottieFiles, Microsoft Clarity, Open Graph, Webpack, cdnjs, core-js 3.32.2

13 tracked companies loaded by the homepage are not in Observe.AI's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 5 reported incidents (0 major or critical, 4 minor, 1 with no impact stated)
- Typical time to resolve: 7 h 52 min
- Status page last read: 2026-11-12
- 2026-11-05: Intermittent Connectivity Issue While Accessing the Observe.AI Dashboard (minor)
- 2026-10-09: Delays in Interaction Processing (minor)
- 2026-09-11: Interaction Processing Failures (minor)
- 2026-09-03: \[Multiple Instances\] Increased error rates on the Observe.AI dashboard (minor)
- 2026-08-21: Talkdesk Call Ingestion Failure (no impact stated)
- 2026-07-22: Users Experiencing Login Errors (no impact stated)
- 2026-06-24: Interactions Tab Latency (major)
- 2026-05-27: \[Standard Instance\] Dashboard Latency (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
