# Omilia

Omilia declares [10 subprocessors](https://thirdpartyindex.com/vendors/omilia#subprocessors) in [its subprocessor list](https://trust.omilia.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/211831)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-09-23. [1 tracked vendor](https://thirdpartyindex.com/vendors/omilia#used-by), [RingCentral](https://thirdpartyindex.com/vendors/ringcentral), names Omilia as a subprocessor.

Omilia (omilia.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/omilia
- Documents last verified: 2026-11-11
- Transparency rating: 79/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 9 tracked vendors directly, 100 within two hops, 418 within three; 1 tracked vendors rely on it directly, 14 within two hops, 35 within three
- Cite as: Omilia, Third Party Index, https://thirdpartyindex.com/vendors/omilia (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://trust.omilia.com/subprocessors | 2026-11-11 | 2026-11-04 |
| Data processing addendum | https://trust.omilia.com/ | 2026-11-11 | 2026-11-06 |
| Privacy policy | https://omilia.com/data-protection-notice-sep-25/ | 2026-11-11 | 2026-09-23 |
| Terms | https://omilia.com/omilia-website-legal-notice-terms-of-use/ | 2026-11-11 | 2026-09-23 |

## Subprocessors (10)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Confluence, Jira and Jira Service Management for internal and client communication; Document and internal work management | EU, UK, Switzerland | 2026-10-01 |
| [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Service Provider - IaaS; Cloud provider | EU, USA, Canada | 2026-10-01 |
| [Check Point](https://thirdpartyindex.com/vendors/check-point-software-technologies.md) | Endpoint Detection and Response (EDR); Endpoint Detection and Response (EDR) and general endpoint security services, like Check Point Harmony. | EU | 2026-10-01 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | System logs processing | EU, USA, Canada | 2026-10-01 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Email service provider, workspace; Identity provider | EU | 2026-10-01 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud Service provider - PaaS | EU | 2026-10-01 |
| Observe | Cloud monitoring; Observability platform (log ingest, alerting, monitoring) for OCP telemetry. | EU, USA, Canada | 2026-11-04 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Customer support communication | USA | 2026-10-01 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Analytical Data Warehouse; Data storage and processing | EU, USA, Canada | 2026-10-01 |
| [TransUnion](https://thirdpartyindex.com/vendors/transunion.md) | Caller identity verification and ANI (Automatic Number Identification) validation services; Caller identity verification and ANI (Automatic Number Identification) validation services used to detect and mitigate telephone number spoofing in contact center environments. | USA | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/9587)). CSV: https://thirdpartyindex.com/vendors/omilia/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2, ISO/IEC 27001, PCI DSS ([evidence](https://thirdpartyindex.com/evidence/56183))
- Claimed: SOC 2 Type II, GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/56183))

## Web Technologies

Omilia's homepage made 239 requests to 26 domains, 16 services controlled by another company, and 3 domains not identified. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

16 third parties by category: Advertising 9 (Google Cloud, The Trade Desk, Inc., 33Across, Simpli.fi; reviewed: Clickagy; usually detected as Advertising: Microsoft, Xandr, MNTN, Inc., Magnite, Inc.); Analytics 3 (ZoomInfo, LinkedIn; reviewed: Comscore); Customer data platform 2 (reviewed: LiveRamp, Lotame); Marketing automation 1 (HubSpot); Widgets 1 (Shareaholic, Inc.). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (16)

- Google Cloud: 13 requests to google.com, doubleclick.net, googletagmanager.com, gstatic.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager, reCAPTCHA (its subprocessor list names it too)
- The Trade Desk, Inc.: 8 requests to adsrvr.org; theTradeDesk
- 33Across: 7 requests to tynt.com; 33Across
- Clickagy: 7 requests to clickagy.com
- Microsoft: 6 requests to clarity.ms (its subprocessor list names it too)
- ZoomInfo: 5 requests to zoominfo.com, zi-scripts.com; Zoominfo
- Shareaholic, Inc.: 4 requests to shareaholic.com, shareaholic.net; Shareaholic
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Simpli.fi: 2 requests to simpli.fi; Simpli.fi
- Xandr: 2 requests to adnxs.com
- Comscore: 1 request to scorecardresearch.com
- HubSpot: 1 request to hs-scripts.com; HubSpot
- LiveRamp: 1 request to rlcdn.com
- Lotame: 1 request to crwdcntrl.net
- MNTN, Inc.: 1 request to mountain.com
- Magnite, Inc.: 1 request to rubiconproject.com

### Unknown (3)

Domains not identified yet: aggle.net, openshareweb.com, usbrowserspeed.com

### First party (1)

- Omilia: 161 requests to omilia.com; Complianz 7.5.7.2, Contact Form 7, GSAP 3.6.0, HSTS, Lodash, Microsoft Clarity, MySQL, Nginx, OWL Carousel, Open Graph, PHP, PWA, Site Kit 1.176.0, Twitter Emoji (Twemoji), WordPress, Yoast SEO 27.7, core-js 3.39.0, jQuery 3.7.1, jQuery Migrate 3.4.1

6 tracked companies loaded by the homepage are not in Omilia's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [RingCentral](https://thirdpartyindex.com/vendors/ringcentral.md): Conversation intelligence features and authentication provider

## Incidents reported by Omilia's subprocessors

Incidents reported in the last 30 days on their own status pages by 3 vendors Omilia lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Omilia lists as a subprocessor, reported INC20000337 (minor)
- 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Omilia lists as a subprocessor, reported INC20000336 (minor)
- 2026-11-02: [Check Point Software Technologies](https://thirdpartyindex.com/vendors/check-point-software-technologies#status), which Omilia lists as a subprocessor, reported SASE: Admin Portal Partially Available (IN, AU) (major)
- 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Omilia lists as a subprocessor, reported INC20000321 (minor)
- 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Omilia lists as a subprocessor, reported INC20000319 (minor)
- 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Omilia lists as a subprocessor, reported Metrics query are disrupted (major)
- 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Omilia lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major)
- 2026-10-25: [Check Point Software Technologies](https://thirdpartyindex.com/vendors/check-point-software-technologies#status), which Omilia lists as a subprocessor, reported Service Down due to incident (major)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Omilia lists as a subprocessor, reported INC20000301 (critical)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Omilia lists as a subprocessor, reported INC20000299 (minor)
- 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Omilia lists as a subprocessor, reported INC20000294 (critical)
- 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Omilia lists as a subprocessor, reported INC20000290 (minor)
- 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Omilia lists as a subprocessor, reported INC20000287 (critical)
- 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Omilia lists as a subprocessor, reported INC20000277 (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/omilia

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
