# Omnea

Omnea (omnea.co): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/omnea
- Documents last verified: 2026-09-30
- Transparency rating: 84/100 (how much it publishes, not how secure it is)
- Cite as: Omnea, Third Party Index, https://thirdpartyindex.com/vendors/omnea (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.omnea.co/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://trust.omnea.co/subprocessors | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://www.omnea.co/documents/omnea-data-processing-addendum | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.omnea.co/documents/privacy-policy | 2026-09-30 | 2026-09-30 |
| Terms | https://www.omnea.co/documents/terms-of-use | 2026-09-30 | 2026-09-30 |
| Status page | https://status.omnea.co/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (10)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | AWS us-east-1 (North Virginia) & AWS eu-west-2 (London); Infrastructure hosting; AI model inference and processing via Amazon Bedrock | US, UK | 2026-09-30 |
| Courier | Customer Notification Delivery | US | 2026-09-30 |
| [DeepL SE](https://thirdpartyindex.com/vendors/deepl.md) | Automatic translation services (Customer Optional) | Germany | 2026-09-30 |
| [Merge](https://thirdpartyindex.com/vendors/merge-api.md) | North Virginia (AWS us-east-1) or Stockholm (AWS eu-north-1); Platform Integration Tool (Customer Optional) | US or EU (Sweden) | 2026-09-30 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Customer and Internal Communications (Customer Optional) | US | 2026-09-30 |
| OneSchema | Automated CSV Imports | US | 2026-09-30 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) | Application AI functionality (Customer Optional) | US | 2026-09-30 |
| [Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email Communications | US | 2026-09-30 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Instant messaging tool; Omnea Slack App Integration (Customer Optional) | US | 2026-09-30 |
| [WorkOS](https://thirdpartyindex.com/vendors/workos.md) | Provision of SSO (Customer Optional) | US | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/24493)). CSV: https://thirdpartyindex.com/vendors/omnea/subprocessors.csv

### Its own affiliates (1)

- Omnea Affiliates (US/UK)

## Compliance

As its trust center lists them.

- Audited: SOC 1, SOC 2 ([evidence](https://thirdpartyindex.com/evidence/24501))
- Claimed: GDPR ([evidence](https://thirdpartyindex.com/evidence/24501))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (0 major or critical, 2 minor, 0 with no impact stated)
- Typical time to resolve: 4 h 56 min
- 2026-07-16: Downstream SSO provider issue may cause certain users to have issues logging in (minor)
- 2026-07-13: Escalated volume of task error timeouts (minor)
- 2026-07-02: Table loading timing out (major)
- 2026-05-26: Degraded loading speeds (minor)
- 2026-05-08: Loading tables affected by upstream outage (minor)
- 2026-04-20: User login failures (major)
- 2026-04-14: Degraded page loading (minor)
- 2026-03-10: Errors when signing in (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api