# Omnisend

Omnisend (omnisend.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/omnisend
- Documents last verified: 2026-09-30
- Transparency rating: 45/100 (how much it publishes, not how secure it is)
- Cite as: Omnisend, Third Party Index, https://thirdpartyindex.com/vendors/omnisend (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.omnisend.com/trusted-by-cloudways/ | 2026-09-29 | 2026-09-29 |
| Subprocessor list | https://www.omnisend.com/data-processing-agreement/#subprocessors | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://www.omnisend.com/data-processing-agreement/ | 2026-09-29 | 2026-09-29 |
| Privacy policy | https://www.omnisend.com/privacy/ | 2026-09-29 | 2026-09-29 |
| Terms | https://www.omnisend.com/terms/ | 2026-09-29 | 2026-09-29 |
| security.txt | https://www.omnisend.com/.well-known/security.txt | 2026-09-29 | 2026-09-29 |
| Status page | https://status.omnisend.com/ | 2026-09-29 | 2026-09-29 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Listed as a subprocessor by (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Relay Commerce](https://thirdpartyindex.com/vendors/relay-commerce.md)

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- 2026-05-26: A/B Campaign Date Change Issue (no impact stated)
- 2026-04-30: Login issues (critical)
- 2026-04-20: "Something went wrong. Please reload the page or contact support" (critical)
- 2026-04-10: Data Update Delay (minor)
- 2026-03-16: Problem with the Email Builder (no impact stated)
- 2026-03-13: Degraded Performance in Sending Email Messages and functionality of Campaing and Automations tabs (no impact stated)
- 2026-03-02: http://app.omnisend.com/ has degraded performance (minor)
- 2026-01-29: Degraded Performance in Campaing Tracking (minor)

## Security contact

From its security.txt (https://www.omnisend.com/.well-known/security.txt):

- Contact: mailto:security@omnisend.com
- Disclosure policy: https://www.omnisend.com/bug-bounty/

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api