# OpenGov

OpenGov (opengov.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/opengov
- Documents last verified: 2026-10-01
- Transparency rating: 88/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 7/8 (partial); Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 7 tracked vendors directly, 53 within two hops, 227 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: OpenGov, Third Party Index, https://thirdpartyindex.com/vendors/opengov (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.opengov.com/ | 2026-10-01 | 2026-10-01 |
| Subprocessor list | https://trust.opengov.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-10-01 | 2026-10-01 |
| Data processing addendum | https://opengov.com/terms-of-service/data-processing-addendum/ | 2026-10-01 | 2026-10-01 |
| Privacy policy | https://opengov.com/privacy-policy/ | 2026-10-01 | 2026-10-01 |
| Terms | https://opengov.com/terms-of-service/ | 2026-10-01 | 2026-10-01 |
| Security page | https://opengov.com/security/ | 2026-10-01 | 2026-10-01 |
| Status page | https://www.opengovstatus.com/ | 2026-10-01 | 2026-10-01 |

## Subprocessors (9)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Provides advanced generative large language model infrastructure processing to handle specialized prompt inference for AI features. | US | 2026-10-01 |
| ArcGIS Online | \[Enterprise Asset Management\] Esri/ArcGIS is a geographic information system (GIS) provider that supplies map services and spatial analytics. | US | 2026-10-01 |
| [auth0 by Okta](https://thirdpartyindex.com/vendors/okta.md) | Auth0 is an identity management service provider that manages customer authentication and authorization. | — | 2026-10-01 |
| [CloudConvert](https://thirdpartyindex.com/vendors/cloudconvert.md) | CloudConvert is a cloud-based file conversion service provider. | US | 2026-10-01 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Cloudflare is a web performance and security company that provides Web Application Firewall (WAF) and Domain Name System (DNS) management | US | 2026-10-01 |
| [Confluent](https://thirdpartyindex.com/vendors/confluent.md) | Confluent is a cloud service provider that manages Kafka services for event streaming. | US | 2026-10-01 |
| Firebolt | Firebolt is a cloud data warehouse provider used for analytics and engineering data storage. | US | 2026-10-01 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Provides artificial intelligence large language model (LLM) processing via enterprise infrastructure APIs to power the in-product AI features. | US | 2026-10-01 |
| [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md) | SendGrid is a customer communication platform that handles e-mail delivery services. | US | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/27329)). CSV: https://thirdpartyindex.com/vendors/opengov/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, SOC 3, StateRAMP, TX-RAMP ([evidence](https://thirdpartyindex.com/evidence/27326))
- Claimed: GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/27326))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 15 days: 3 reported incidents (2 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 7 h 31 min
- Status page last read: 2026-10-01
- 2026-09-24: Procurement & Contract Management l New user profiles created in Admin Settings are not appearing in Procurement (major)
- 2026-09-23: Permitting & Licensing: Email Notifications are not being Sent (minor)
- 2026-09-16: Help Center and Technical Support Outage (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api