# OpenSay

OpenSay (opensay.co): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/opensay
- Documents last verified: 2026-10-04
- Transparency rating: 80/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 6/8 (partial); Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 3 tracked vendors directly, 31 within two hops, 149 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: OpenSay, Third Party Index, https://thirdpartyindex.com/vendors/opensay (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://opensay.co/subprocessors/ | 2026-10-04 | 2026-10-04 |
| Data processing addendum | https://opensay.co/dpa/ | 2026-10-04 | 2026-10-04 |
| Privacy policy | https://opensay.co/privacy/ | 2026-10-04 | 2026-10-04 |
| Terms | https://opensay.co/terms/ | 2026-10-04 | 2026-10-04 |
| Security page | https://opensay.co/security/ | 2026-10-04 | 2026-10-04 |
| security.txt | https://opensay.co/.well-known/security.txt | 2026-10-04 | 2026-10-04 |

## Subprocessors (7)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Chart.io (Atlassian, Inc.) | Historical business analytics and charts; Product sunset by vendor (Atlassian acquired and shut down Chartio). Replaced with internal GCP reporting. | — | 2026-10-04 |
| [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | • DNS Resolution & Layer 3/4/7 DDoS Protection; • Default AI Content Moderation (Cloudflare Workers AI - Meta Llama 3.2 / 3.1); • Global Content Delivery Network (CDN); • Inbound Slack Bot Webhook Routing; • Serverless Edge Compute (Cloudflare Workers) | Global Anycast Edge Network (330+ cities) & USA | 2026-10-04 |
| Crisp IM SAS | • Customer service communications; • Customer support ticket management; • In-app live chat support widget | France (Within European Economic Area) | 2026-10-04 |
| [Functional Software, Inc. (d/b/a Sentry) (Standby / Conditional)](https://thirdpartyindex.com/vendors/sentry.md) | • Application exception reporting; • Real-time performance monitoring; • Software crash logging | United States | 2026-10-04 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | • Core Cloud Hosting (Google Cloud Platform); • Managed NoSQL Database (Cloud Firestore); • Operational & System Analytics; • Selectable AI Content Moderation (Google Gemini 2.5 Flash Lite); • Serverless Microservices (Cloud Functions) | United States & Global Cloud Regions | 2026-10-04 |
| Google Perspective API (Jigsaw) | Legacy text toxicity scoring; Upgraded to multimodal, higher-accuracy Google Gemini 2.5 Flash Lite with custom enterprise rules and zero-training guarantees. | — | 2026-10-04 |
| Paddle Payments Limited / Paddle.com Market Limited | • Global sales tax, VAT, and invoice compliance; • Merchant of Record (MoR); • PCI-DSS Level 1 payment gateway integration; • Subscription lifecycle management | United Kingdom & European Union | 2026-10-04 |

Read from ([evidence](https://thirdpartyindex.com/evidence/41564)). CSV: https://thirdpartyindex.com/vendors/opensay/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

## Security contact

From its security.txt (https://opensay.co/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/41554)):

- Contact: mailto:support@opensay.co
- Disclosure policy: https://opensay.co/security/
- Acknowledgments: https://opensay.co/security/
- Languages: en
- Valid until 2027-12-31

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api