# OpenText [7 tracked vendors](https://thirdpartyindex.com/vendors/opentext#used-by) name OpenText as a subprocessor, including [Jamf](https://thirdpartyindex.com/vendors/jamf), [ConnectWise](https://thirdpartyindex.com/vendors/connectwise) and [Forcepoint](https://thirdpartyindex.com/vendors/forcepoint). We have not found a subprocessor list published by OpenText. We monitor 5 of its documents, which we last checked on 2026-11-12. OpenText (opentext.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/opentext - Documents last verified: 2026-11-12 - Transparency rating: 37/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 7 tracked vendors rely on it directly, 18 within two hops, 20 within three - Cite as: OpenText, Third Party Index, https://thirdpartyindex.com/vendors/opentext (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Data processing addendum | https://www.opentext.com/en/media/addendum/open-text-data-processing-addendum-en.pdf | 2026-11-11 | 2026-11-07 | | Privacy policy | https://www.opentext.com/about/privacy | 2026-11-12 | 2026-11-06 | | Terms | https://www.opentext.com/about/legal/website-terms-of-use | 2026-11-12 | 2026-11-06 | | security.txt | https://www.opentext.com/.well-known/security.txt | 2026-11-12 | 2026-11-06 | | Status page | https://status.opentext.com/ | 2026-11-12 | 2026-11-12 | ## Subprocessors (0) No subprocessor list has been found or read for this vendor. ## Web Technologies OpenText's homepage made 101 requests to 15 domains, and 5 services controlled by another company. Loaded on 2026-11-08 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 5 third parties by category: Advertising 1 (Amazon); Analytics 1 (Google Cloud); Cookie compliance 1 (OneTrust); Form builders 1 (Formulayt (formerly GatedContent.com)); RUM 1 (Akamai). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (5) - Akamai: 7 requests to go-mpulse.net, 72-94-239-8\_s-23-44-201-216\_ts-1794102644-clienttons-s.akamaihd.net, akstat.io, jbpo6caxfsc3c2xp2v2a-p3vas1-63f952dfa-clientnsv4-s.akamaihd.net, trial-eum-clientnsv4-s.akamaihd.net, trial-eum-clienttons-s.akamaihd.net; Akamai mPulse - OneTrust: 7 requests to cookielaw.org, onetrust.com; OneTrust - Formulayt (formerly GatedContent.com): 5 requests to gatedcontent.com; Formulayt - Google Cloud: 5 requests to googletagmanager.com, google-analytics.com, googlesyndication.com; Google Analytics, Google Tag Manager - Amazon: 1 request to amazon-adsystem.com; Amazon Advertising ### First party (1) - OpenText: 76 requests to opentext.com, ot.digital; Akamai, Boomerang, Bootstrap 4.6.0, HSTS, Microsoft Clarity, Open Graph, jQuery 3.6.0 4 tracked companies loaded by the homepage are not in OpenText's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (7) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [ConnectWise](https://thirdpartyindex.com/vendors/connectwise.md): Anti-virus and cybersecurity service; Provides anti-virus and internet security for consumers and businesses - [Duocircle](https://thirdpartyindex.com/vendors/duocircle.md) - [Elemica](https://thirdpartyindex.com/vendors/elemica.md): Translation Service Provider - [Forcepoint](https://thirdpartyindex.com/vendors/forcepoint.md): information management software - [Identity Automation](https://thirdpartyindex.com/vendors/identity-automation.md): SIEM service - [Jamf](https://thirdpartyindex.com/vendors/jamf.md): SIEM service - [OPSWAT](https://thirdpartyindex.com/vendors/opswat.md): Webroot is one of the engines OPSWAT uses for processing the IP addresses of our MetaDefender Cloud users for URL/IP reputation. ## Service status Incidents it reported on its own status page. - Last 90 days: 38 reported incidents (8 major or critical, 22 minor, 8 with no impact stated) - Typical time to resolve: 3 h 16 min - Status page last read: 2026-11-12 - Its status page says now: Partial System Outage (affected: Enterprise Service Management: major outage) - 2026-12-04: Cloud Fax services experienced service interruption (minor) - 2026-12-01: Zix Encryption Services - ZixPortal - Sporadic Issues with receiving OTP (no impact stated) - 2026-11-11: Core Europe (Core Content Management, Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors were unavailable (major) - 2026-11-10: Core EDR/MDR was experiencing experiencing login issues (major) - 2026-11-06: Core EDR/MDR was experiencing an issue with workflows and alerts processing. (minor) - 2026-11-05: Zix Encryption Services - Email Message Privacy (EMP) Experiencing Connectivity Issues (minor) - 2026-11-05: Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText were experiencing an issue (minor) - 2026-11-04: Zix - Hosted Exchange - Some users may not be able to connnect or access OWA (major) ## Security contact From its security.txt (https://www.opentext.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/221434)): - Contact: https://www.opentext.com/about/security-acknowledgements - Contact: mailto:security@opentext.com - Disclosure policy: https://www.opentext.com/about/security-acknowledgements - Encryption key: https://www.opentext.com/.well-known/opentext-security-pgp-key.txt - Acknowledgments: https://www.opentext.com/about/security-acknowledgements - Security jobs: https://careers.opentext.com/ - Languages: en, fr - No expiry date - Signed --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api