# Operata

Operata declares [4 subprocessors](https://thirdpartyindex.com/vendors/operata#subprocessors) in [its subprocessor list](https://trust.operata.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/223076)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Anthropic](https://thirdpartyindex.com/vendors/anthropic). No published changes since we first read it on 2026-11-06.

Operata (operata.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/operata
- Documents last verified: 2026-11-12
- Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 4 tracked vendors directly, 44 within two hops, 188 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Operata, Third Party Index, https://thirdpartyindex.com/vendors/operata (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.operata.com/ | 2026-11-12 | 2026-11-06 |
| Subprocessor list | https://trust.operata.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-11-12 | 2026-11-06 |
| Privacy policy | https://operata.com/privacy | 2026-11-12 | 2026-11-06 |
| Security page | https://operata.com/security | 2026-11-12 | 2026-11-06 |
| Status page | https://status.operata.com/ | 2026-11-12 | 2026-11-12 |

## Subprocessors (4)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud hosting, databases, storage, encryption and AI inference | Australia (Sydney), United States (Ohio) | 2026-11-06 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI model provider (Claude), accessed only through Amazon Bedrock | Australia (Sydney), United States (Ohio), via AWS | 2026-11-06 |
| [Auth0](https://thirdpartyindex.com/vendors/okta.md) | Identity and authentication | United States | 2026-11-06 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Text embeddings for AI search features (no Customer Data) | United States | 2026-11-06 |

Read from ([evidence](https://thirdpartyindex.com/evidence/223076)). CSV: https://thirdpartyindex.com/vendors/operata/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/223079))

## Web Technologies

Operata's homepage made 169 requests to 33 domains, 13 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-06 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

13 third parties by category: Analytics 3 (Clay, LinkedIn, Cloudflare); Marketing automation 2 (HubSpot, Apollo); Advertising 1 (Google Cloud); Live chat 1 (reviewed: Intercom); CDN 1 (jsDelivr); Customer data platform 1 (Segment); Email 1 (LiveIntent); Issue trackers 1 (Sentry); JavaScript libraries 1 (Webflow); Video players 1 (Wistia). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (13)

- Webflow: 53 requests to website-files.com, d3e54v103j8qbb.cloudfront.net; Webflow 1.6.0, jQuery 3.5.1
- Wistia: 29 requests to wistia.com; Wistia
- Google Cloud: 28 requests to google.com, doubleclick.net, gstatic.com, fonts.googleapis.com, googletagmanager.com, ajax.googleapis.com; DoubleClick Floodlight, Google Analytics, Google Font API, Google Hosted Libraries, Google Tag Manager
- Intercom: 19 requests to intercomcdn.com, intercom.io, intercomassets.com
- HubSpot: 12 requests to hubspot.com, hs-scripts.com, hscollectedforms.net, hs-analytics.net, hs-banner.com, hsadspixel.net, hsforms.com, hubapi.com; HubSpot
- Clay: 4 requests to claydar.com; Clay Web Intent
- LiveIntent: 4 requests to liadm.com; LiveIntent
- Apollo: 3 requests to aplo-evnt.com, apollo.io; Apollo.io
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Segment: 3 requests to segment.com, segment.io; Segment 1.84.3
- jsDelivr: 3 requests to jsdelivr.net; jsDelivr
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights
- Sentry: 1 request to sentry-cdn.com; Sentry 9.6.1

### Unknown (1)

Domains not identified yet: schema-flow.com

### First party (1)

- Operata: 3 requests to operata.com; Cloudflare, GSAP 3.15.0, HSTS, HTTP/3, Intercom, Linkedin Ads, Open Graph, Webpack, core-js 3.50.0

11 tracked companies loaded by the homepage are not in Operata's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-11-11
- No incidents reported in the last 12 months
- 2026-06-04: Degraded services in us-east-2 (major)

## Incidents reported by Operata's subprocessors

Incidents reported in the last 30 days on their own status pages by 2 vendors Operata lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operata lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operata lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operata lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operata lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operata lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operata lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operata lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operata lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operata lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operata lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operata lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operata lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operata lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported File Download errors (minor)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Operata lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/operata

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
