# Operative

Operative declares [13 subprocessors](https://thirdpartyindex.com/vendors/operative#subprocessors) in [its subprocessor list](https://www.operative.com/subprocessor-list/), which we last checked on 2026-10-26 ([evidence](https://thirdpartyindex.com/evidence/100508)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-10-15.

Operative (operative.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/operative
- Documents last verified: 2026-10-26
- Transparency rating: 84/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 13 tracked vendors directly, 103 within two hops, 332 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Operative, Third Party Index, https://thirdpartyindex.com/vendors/operative (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.operative.com/trust-center/ | 2026-10-26 | 2026-10-15 |
| Subprocessor list | https://www.operative.com/subprocessor-list/ | 2026-10-26 | 2026-10-15 |
| Data processing addendum | https://www.operative.com/wp-content/uploads/2023/04/DPA.pdf | 2026-10-26 | 2026-10-15 |
| Privacy policy | https://www.operative.com/privacy-policy/ | 2026-10-26 | 2026-10-15 |
| Terms | https://www.operative.com/terms-of-service/ | 2026-10-26 | 2026-10-15 |
| Security page | https://www.operative.com/security-policy/ | 2026-10-26 | 2026-10-15 |

## Subprocessors (13)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Primary data and system hosting for the Operative platform | United States, EU (Ireland) and Australia | 2026-10-15 |
| [Anthropic (Claude)](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI Application functionality | United States | 2026-10-15 |
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Provider of Jira software used for provisioning customer support | European Union (Ireland, Belgium and Germany), United Kingdom | 2026-10-15 |
| [Basecamp](https://thirdpartyindex.com/vendors/basecamp.md) | Project management tool for configuration projects | United States | 2026-10-15 |
| [Epona](https://thirdpartyindex.com/vendors/epona.md) | Communication and collaboration tool | European Union | 2026-10-15 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Hosting, storage, backup and cloud computing for the STAQ and AOS product lines | United States | 2026-10-15 |
| [Microsoft Corporation (Office 365 / Azure)](https://thirdpartyindex.com/vendors/microsoft.md) | Communication and document management services and supporting cloud infrastructure | European Union (Netherlands) | 2026-10-15 |
| [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | Database technology and management | United States | 2026-10-15 |
| [New Relic](https://thirdpartyindex.com/vendors/new-relic.md) | Database Monitoring | United States | 2026-10-15 |
| [Okta](https://thirdpartyindex.com/vendors/okta.md) | Identity and access management, single sign-on authentication, and multi-factor authentication services | United States | 2026-10-15 |
| [Oracle](https://thirdpartyindex.com/vendors/oracle.md) | Corporate billing system, hosting; revenue recognition and billing | United States | 2026-10-15 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Front-end support | United States | 2026-10-15 |
| [Valiantys](https://thirdpartyindex.com/vendors/valiantys.md) | Managed services for Jira / customer support | United States, United Kingdom and the European Union | 2026-10-15 |

Read from ([evidence](https://thirdpartyindex.com/evidence/100508)). CSV: https://thirdpartyindex.com/vendors/operative/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Web Technologies

Operative's homepage made 83 requests to 14 domains, and 8 services controlled by another company. Loaded on 2026-10-16 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

8 third parties by category: Analytics 3 (Google Cloud, LinkedIn, ZoomInfo); Advertising 2 (Microsoft; usually detected as Advertising: Xandr); Marketing automation 2 (6Sense Insights, Inc., HubSpot); Cookie compliance 1 (Cookiebot). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (8)

- 6Sense Insights, Inc.: 18 requests to 6sc.co; 6sense
- Google Cloud: 9 requests to googletagmanager.com, googlesyndication.com, gstatic.com, fonts.googleapis.com, google-analytics.com; Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Cookiebot: 6 requests to cookiebot.com; Cookiebot 1
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Microsoft: 3 requests to bing.com; Microsoft Advertising (its subprocessor list names it too)
- HubSpot: 1 request to hs-scripts.com; HubSpot
- Xandr: 1 request to adnxs.com
- ZoomInfo: 1 request to zoominfo.com; Zoominfo

### First party (1)

- Operative: 41 requests to operative.com; Cybot, HSTS, HubSpot Analytics, HubSpot WordPress plugin 11.3.75, MySQL, Nginx, Open Graph, PHP, Priority Hints, Twitter Emoji (Twemoji), WP Engine, WordPress, Yoast SEO 28.7, Alpine.js

5 tracked companies loaded by the homepage are not in Operative's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Incidents reported by Operative's subprocessors

Incidents reported in the last 30 days on their own status pages by 3 vendors Operative lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operative lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operative lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operative lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operative lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operative lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operative lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operative lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Operative lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor)
- 2026-10-09: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Operative lists as a subprocessor, reported Issue impacting Atlas Search availability on certain clusters (major)
- 2026-10-09: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Operative lists as a subprocessor, reported Admin Admin API: Intermittent Increase in 5xx errors (no impact stated)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operative lists as a subprocessor, reported Issue with spend limits (no impact stated)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operative lists as a subprocessor, reported Elevated errors on platform.claude.com (major)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operative lists as a subprocessor, reported Elevated errors loading usage data on platform.claude.com (major)
- 2026-10-06: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operative lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-05: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operative lists as a subprocessor, reported Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 (major)
- 2026-10-02: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Operative lists as a subprocessor, reported MongoDB Charts: Infinite login loop when creating new Charts projects (minor)
- 2026-10-01: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operative lists as a subprocessor, reported Delayed credits on the Claude Platform (minor)
- 2026-10-01: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Operative lists as a subprocessor, reported Trigger processing may be delayed globally (major)
- 2026-09-30: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Operative lists as a subprocessor, reported Delays in Atlas cluster management operations (no impact stated)
- 2026-09-29: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Operative lists as a subprocessor, reported Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API (major)
- 2026-09-29: [Basecamp](https://thirdpartyindex.com/vendors/basecamp#status), which Operative lists as a subprocessor, reported Basecamp 5 and HEY are down (critical)
- 2026-09-29: [Basecamp](https://thirdpartyindex.com/vendors/basecamp#status), which Operative lists as a subprocessor, reported Highrise is down (critical)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/operative

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api