# Optery Optery declares [6 subprocessors](https://thirdpartyindex.com/vendors/optery#subprocessors) in [its subprocessor list](https://trust.optery.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/54340)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-22. Optery (optery.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/optery - Documents last verified: 2026-11-12 - Transparency rating: 82/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8 - Supply chain: relies on 6 tracked vendors directly, 60 within two hops, 274 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: Optery, Third Party Index, https://thirdpartyindex.com/vendors/optery (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.optery.com/ | 2026-11-12 | 2026-11-12 | | Subprocessor list | https://trust.optery.com/subprocessors | 2026-11-11 | 2026-10-06 | | Privacy policy | https://www.optery.com/privacy-policy/ | 2026-11-11 | 2026-09-22 | | Terms | https://www.optery.com/terms-of-service/ | 2026-11-11 | 2026-09-22 | | Security page | https://www.optery.com/security-pro-personal-data-removal-guide/ | 2026-11-11 | 2026-11-10 | | Status page | https://status.optery.com/en/ | 2026-11-11 | 2026-11-11 | | Security advisories | https://www.optery.com/vulnerability-disclosure-policy/ | 2026-11-11 | 2026-09-22 | ## Subprocessors (6) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud hosting, database management, and secure data storage for the Optery platform | USA | 2026-10-01 | | [Crisp](https://thirdpartyindex.com/vendors/crisp.md) | Customer support ticketing and live chat interface | USA | 2026-10-01 | | [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Internal coordination to support customer operations | USA | 2026-10-01 | | [OpenAI (Optional/Opt-In)](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI-driven analysis for verifying data broker profile matches and generating Removals Reports | USA | 2026-10-01 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Internal coordination to support customer operations | USA | 2026-10-01 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Secure processing of subscription payments and billing information | USA | 2026-10-01 | Read from ([evidence](https://thirdpartyindex.com/evidence/9052)). CSV: https://thirdpartyindex.com/vendors/optery/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2 ([evidence](https://thirdpartyindex.com/evidence/89120)) - Claimed: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/89120)) ## Web Technologies Optery's homepage made 105 requests to 8 domains, and 6 services controlled by another company. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 6 third parties by category: Advertising 1 (AppLovin); Tag managers 1 (Google Cloud); Live chat 1 (Crisp); Cookie compliance 1 (Osano); JavaScript libraries 1 (usually detected as JavaScript libraries: WordPress.com); Reviews 1 (Trustpilot). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (6) - Crisp: 6 requests to crisp.chat; Crisp Live Chat (its subprocessor list names it too) - Osano: 5 requests to osano.com; Osano - AppLovin: 4 requests to applovin.com; APPLOVIN - Google Cloud: 2 requests to googlesyndication.com, googletagmanager.com; Google Tag Manager (its subprocessor list names it too) - Trustpilot: 1 request to trustpilot.com; Trustpilot - WordPress.com: 1 request to wp.com ### First party (1) - Optery: 86 requests to optery.com; Cloudflare, Google Analytics, HSTS, HTTP/3, Kinsta, MySQL, Open Graph, PHP, PostHog, Priority Hints, RSS, Swiper, WP Rocket, WordPress 7.1.3, WordPress Block Editor, Yoast SEO 28.8, Yoast SEO Premium 28.8, jQuery 3.7.1, jQuery Migrate 3.4.1, lit-html 2.8.0 2 tracked companies loaded by the homepage are not in Optery's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Incidents reported by Optery's subprocessors Incidents reported in the last 30 days on their own status pages by 2 vendors Optery lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Optery lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Optery lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Optery lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Optery lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Optery lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Optery lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Optery lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported File Download errors (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Optery lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Optery lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Optery lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Optery lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/optery --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api