# Orderful Orderful declares [27 subprocessors](https://thirdpartyindex.com/vendors/orderful#subprocessors) in [its subprocessor list](https://trust.orderful.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/53676)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-22. [2 tracked vendors](https://thirdpartyindex.com/vendors/orderful#used-by) name Orderful as a subprocessor, including [Workato](https://thirdpartyindex.com/vendors/workato) and [Stacksync](https://thirdpartyindex.com/vendors/stacksync). Orderful (orderful.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/orderful - Documents last verified: 2026-11-11 - Transparency rating: 83/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8 - Supply chain: relies on 25 tracked vendors directly, 197 within two hops, 535 within three; 2 tracked vendors rely on it directly, 90 within two hops, 994 within three - Cite as: Orderful, Third Party Index, https://thirdpartyindex.com/vendors/orderful (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.orderful.com/ | 2026-11-11 | 2026-11-08 | | Subprocessor list | https://trust.orderful.com/subprocessors | 2026-11-11 | 2026-10-06 | | Privacy policy | https://www.orderful.com/terms/privacy-policy | 2026-11-11 | 2026-09-22 | | Terms | https://www.orderful.com/terms/terms-of-use | 2026-11-11 | 2026-09-22 | | security.txt | https://www.orderful.com/.well-known/security.txt | 2026-11-11 | 2026-09-22 | | Status page | https://status.orderful.com/ | 2026-11-11 | 2026-11-11 | | Security advisories | https://www.orderful.com/security/vulnerability-disclosure | 2026-11-11 | 2026-09-22 | ## Subprocessors (27) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud services, website hosting, and data center services | USA & Germany | 2026-09-28 | | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | LLM Provider | USA | 2026-09-28 | | [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Ticket Management, Alerting, and Internal Communication | USA | 2026-09-28 | | [Auth0](https://thirdpartyindex.com/vendors/okta.md) | Authentication | USA & EU | 2026-09-28 | | [Babelway](https://thirdpartyindex.com/vendors/babelway.md) | Communications technology provider | USA | 2026-09-28 | | [Chargebee](https://thirdpartyindex.com/vendors/chargebee.md) | Billing | USA | 2026-09-28 | | [CloudAMQP](https://thirdpartyindex.com/vendors/84codes.md) | Cloud services | USA & Germany | 2026-09-28 | | Corvedia | Communications technology provider | USA | 2026-09-28 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Logging and monitoring | USA & Germany | 2026-09-28 | | [DocuSign](https://thirdpartyindex.com/vendors/docusign.md) | Contract administration and signature tool | USA | 2026-09-28 | | ECGrid | Communications technology provider | USA | 2026-09-28 | | [Fivetran](https://thirdpartyindex.com/vendors/fivetran.md) | Data storage and processing | USA | 2026-09-28 | | [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Email & file hosting; LLM Provider | USA | 2026-09-28 | | [Hotjar](https://thirdpartyindex.com/vendors/hotjar.md) | Product analytics | USA | 2026-09-28 | | [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer support ticketing system | USA | 2026-09-28 | | [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly.md) | Feature-flag management | USA | 2026-09-22 | | [Mailjet](https://thirdpartyindex.com/vendors/mailjet.md) | Communications technology provider for product notifications | USA & France | 2026-09-28 | | [Metabase](https://thirdpartyindex.com/vendors/metabase.md) | Reporting and Analytics | USA | 2026-09-28 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | LLM Provider | USA | 2026-09-28 | | [OpenRouter](https://thirdpartyindex.com/vendors/openrouter.md) (AI model provider: OpenRouter) | AI model routing / proxy | USA | 2026-09-28 | | [Pendo.io, Inc](https://thirdpartyindex.com/vendors/pendo.md) | Product analytics | USA | 2026-09-28 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Account Administration | USA | 2026-09-28 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Internal communications & alerting | USA | 2026-09-28 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data warehouse & analytics | USA | 2026-09-28 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing | USA | 2026-09-28 | | [Vercel](https://thirdpartyindex.com/vendors/vercel.md) | Web Hosting | USA | 2026-09-28 | | [Workato, Inc.](https://thirdpartyindex.com/vendors/workato.md) | Integration & workflow automation | USA & EU | 2026-09-28 | Read from ([evidence](https://thirdpartyindex.com/evidence/13098)). CSV: https://thirdpartyindex.com/vendors/orderful/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 1, SOC 2 ([evidence](https://thirdpartyindex.com/evidence/104022)) - Claimed: SOC 1 Type II, SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/87762)) ## Web Technologies Orderful's homepage made 193 requests to 30 domains, 16 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 16 third parties by category: Analytics 6 (HubSpot, Meta, Crazy Egg, LinkedIn, ZoomInfo, G2.com); Advertising 4 (Google Cloud, OpenAI, Microsoft, Reddit, Inc.); Customer data platform 2 (RudderStack, Lytics); Marketing automation 1 (Warmly); Cookie compliance 1 (Ketch); Email 1 (LiveIntent); Form builders 1 (Default). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (16) - Warmly: 16 requests to getwarmly.com; Warmly - RudderStack: 15 requests to rudderlabs.com, rudderstack.com; Rudderstack - Google Cloud: 11 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Ketch: 7 requests to ketchcdn.com, ketchjs.com; Ketch - Default: 6 requests to default.com; Default (default.com) - HubSpot: 6 requests to hs-banner.com, hs-scripts.com, hs-analytics.net, hubspot.com; HubSpot, HubSpot Analytics - Lytics: 6 requests to lytics.io; Lytics 3.1.6 - Meta: 5 requests to facebook.com, facebook.net; Facebook Pixel 2.9.438 - Crazy Egg: 4 requests to crazyegg.com; Crazy Egg - LiveIntent: 4 requests to liadm.com; LiveIntent - OpenAI: 4 requests to openai.com; ChatGPT Ads Measurement Pixel (its subprocessor list names it too) - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Microsoft: 3 requests to bing.com; Microsoft Advertising - ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo - G2.com: 2 requests to g2.com, g2crowd.com; G2 Track Your Prospects - Reddit, Inc.: 2 requests to reddit.com, redditstatic.com; Reddit Ads ### Unknown (1) Domains not identified yet: usbrowserspeed.com ### First party (1) - Orderful: 95 requests to orderful.com; HSTS, Lucide, Next.js 16.4.4, Next.js App Router, Open Graph, Priority Hints, React, Turbopack, Vercel, Vercel Analytics, Vercel Speed Insights 2.0.0, Webpack, core-js 3.32.2 8 tracked companies loaded by the homepage are not in Orderful's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (2) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Stacksync](https://thirdpartyindex.com/vendors/stacksync.md): Electronic data interchange (EDI) platform provider - [Workato](https://thirdpartyindex.com/vendors/workato.md): Provision of electronic data interchange - Workato EDI. ## Service status Incidents it reported on its own status page. - Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated) - Status page last read: 2026-11-12 - No incidents reported in the last 12 months - 2026-06-23: Orderful Ui / API Access Issues (major) - 2026-03-13: Transaction Processing Degradation (minor) - 2026-02-06: Transaction Delivery Degredation (minor) - 2025-11-25: Transaction Processing, UI Access, and API Instability (major) ## Incidents reported by Orderful's subprocessors Incidents reported in the last 30 days on their own status pages by 11 vendors Orderful lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Orderful lists as a subprocessor, reported INC20000347 (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Orderful lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Orderful lists as a subprocessor, reported Elevated Sandbox and Blob request latency and errors (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Orderful lists as a subprocessor, reported Email notifications are not being delivered (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Orderful lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Orderful lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Orderful lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Orderful lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major) - 2026-11-05: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Orderful lists as a subprocessor, reported Build delays and degraded Vercel Dashboard performance (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Orderful lists as a subprocessor, reported API Platform Performance Degradation (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which Orderful lists as a subprocessor, reported Degradation of Account and Visitor Reports (critical) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Orderful lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Orderful lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Orderful lists as a subprocessor, reported Webhooks Performance Degradation (minor) - 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Orderful lists as a subprocessor, reported Slow Fin Procedures (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Orderful lists as a subprocessor, reported INC20000319 (minor) - 2026-10-29: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Orderful lists as a subprocessor, reported Intermittent errors in knowledge base search (minor) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Orderful lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Orderful lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Orderful lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [ChargeBee](https://thirdpartyindex.com/vendors/chargebee#status), which Orderful lists as a subprocessor, reported API Service Degradation - EU Region (major) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Orderful lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-27: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Orderful lists as a subprocessor, reported Issue with Genie Conversation History and AIRO Chats (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Orderful lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Orderful lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Orderful lists as a subprocessor, reported delayed event processing (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Orderful lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Orderful lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Orderful lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Orderful lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Orderful lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Orderful lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Orderful lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Orderful lists as a subprocessor, reported Delays in Logs and Observability data (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Orderful lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [ChargeBee](https://thirdpartyindex.com/vendors/chargebee#status), which Orderful lists as a subprocessor, reported Subject: Security Notice: No Impact from PHPshell Zero-Day Vulnerability (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Orderful lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Orderful lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Orderful lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Orderful lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Orderful lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Orderful lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Orderful lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Orderful lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Orderful lists as a subprocessor, reported Genie and AIRO Not Responding in Workato UI (no impact stated) - 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Orderful lists as a subprocessor, reported Log Processing Service Degradation (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Orderful lists as a subprocessor, reported INC20000290 (minor) - 2026-10-16: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Orderful lists as a subprocessor, reported Errors in AI by Workato Analyze text action (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Orderful lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Orderful lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Orderful lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Orderful lists as a subprocessor, reported Elevated 5xx Errors (15:11–15:32 UTC) (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Orderful lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Orderful lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Orderful lists as a subprocessor, reported Issues with AI by Workato (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Orderful lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Orderful lists as a subprocessor, reported INC20000277 (minor) ## Recent changes Changes to its documents and subprocessor list since monitoring began. - 2026-10-15: Added certification: SOC 1 ([evidence](https://thirdpartyindex.com/evidence/104022)) Feed: https://thirdpartyindex.com/vendors/orderful/changes.atom The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/orderful ## Security contact From its security.txt (https://www.orderful.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/4098)): - Contact: mailto:security@orderful.com - Disclosure policy: https://www.orderful.com/security/vulnerability-disclosure - Security jobs: https://www.orderful.com/about/careers - Languages: en - Valid until 2035-09-05 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api