# Orum

[2 tracked vendors](https://thirdpartyindex.com/vendors/orum#used-by) name Orum as a subprocessor, including [BrowserStack](https://thirdpartyindex.com/vendors/browserstack) and [DoiT](https://thirdpartyindex.com/vendors/doit). We have not found a subprocessor list published by Orum. We monitor 6 of its documents, which we last checked on 2026-11-11.

Orum (orum.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/orum
- Documents last verified: 2026-11-11
- Transparency rating: 44/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 2 tracked vendors rely on it directly, 4 within two hops, 56 within three
- Cite as: Orum, Third Party Index, https://thirdpartyindex.com/vendors/orum (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.orum.com/ | 2026-11-11 | 2026-11-02 |
| Data processing addendum | https://orum.com/data\_processing\_addendum | 2026-11-11 | 2026-10-14 |
| Privacy policy | https://orum.com/privacy | 2026-11-11 | 2026-10-14 |
| Terms | https://orum.com/terms | 2026-11-11 | 2026-10-14 |
| Security page | https://www.orum.com/platform/security | 2026-11-11 | 2026-09-23 |
| Status page | https://status.orum.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

Orum's homepage made 144 requests to 35 domains, 16 services controlled by another company, and 1 domain not identified. Loaded on 2026-10-14 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

16 third parties by category: Analytics 4 (Wingify, ZoomInfo, LinkedIn, G2.com); Marketing automation 4 (Warmly, HubSpot, Dreamdata; usually detected as Marketing automation: Oktopost); Advertising 3 (Google Cloud, StackAdapt, Reddit, Inc.); Cookie compliance 1 (Osano); Affiliate programs 1 (PartnerStack); CMS 1 (usually detected as CMS: Sanity); Email 1 (LiveIntent); SEO 1 (Ahrefs). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (16)

- Google Cloud: 18 requests to google.com, doubleclick.net, googletagmanager.com, google-analytics.com, fonts.googleapis.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- Warmly: 16 requests to getwarmly.com; Warmly
- HubSpot: 15 requests to hs-banner.com, hs-scripts.com, hubspot.com, hscollectedforms.net, hs-analytics.net, hsadspixel.net, hsforms.com, hubapi.com; HubSpot
- Wingify: 14 requests to visualwebsiteoptimizer.com; VWO
- Sanity: 13 requests to sanity.io
- ZoomInfo: 5 requests to zoominfo.com, zi-scripts.com; Zoominfo
- LinkedIn: 4 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- LiveIntent: 4 requests to liadm.com; LiveIntent
- StackAdapt: 4 requests to stackadapt.com; StackAdapt
- PartnerStack: 3 requests to grsm.io, partnerlinks.io, partnerstack.com; PartnerStack
- Dreamdata: 2 requests to dreamdata.cloud; Dreamdata
- G2.com: 2 requests to g2.com, g2crowd.com; G2 Track Your Prospects
- Osano: 2 requests to osano.com; Osano
- Reddit, Inc.: 2 requests to reddit.com, redditstatic.com; Reddit Ads
- Ahrefs: 1 request to ahrefs.com; Ahrefs
- Oktopost: 1 request to oktopost.com

### Unknown (1)

Domains not identified yet: usbrowserspeed.com

### First party (1)

- Orum: 37 requests to orum.com; Google Font API, HSTS, Linkedin Ads, Next.js 13.5.11, Open Graph, PWA, Priority Hints, React, Sanity, Sanity.io, Swiper, Vercel, Webpack, lit-html 2.8.0

13 tracked companies loaded by the homepage are not in Orum's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (2)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [BrowserStack](https://thirdpartyindex.com/vendors/browserstack.md): Sales Dialer
- [DoiT](https://thirdpartyindex.com/vendors/doit.md): Sales dialing and conversation platform

## Service status

Incidents it reported on its own status page.

- Last 90 days: 7 reported incidents (5 major or critical, 1 minor, 1 with no impact stated)
- Typical time to resolve: 1 h 26 min
- Status page last read: 2026-11-12
- 2026-11-06: Dialer Open in Another Session 11/6 (no impact stated)
- 2026-10-19: 10/19 - Call Attempts Failing (critical)
- 2026-09-14: Analytics not loading / spinning wheel / query failed (major)
- 2026-09-11: Orum Dialer Not Working (major)
- 2026-09-10: Analytics Issue (major)
- 2026-09-08: Analytics Not Loading for Some Orgs (minor)
- 2026-09-01: Analytics Queries Not Loading (critical)
- 2026-07-15: Can't navigate in Orum after log in - intermittently affecting users (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api