# OutThink

OutThink (outthink.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/outthink
- Documents last verified: 2026-09-30
- Transparency rating: 77/100 (how much it publishes, not how secure it is)
- Cite as: OutThink, Third Party Index, https://thirdpartyindex.com/vendors/outthink (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://outthink.io/resource-center/trust-security/trust-center/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://outthink.io/resource-center/trust-security/sub-processors/ | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://outthink.io/resource-center/legal-and-privacy/privacy-policy/ | 2026-09-30 | 2026-09-30 |
| Terms | https://outthink.io/resource-center/legal-and-privacy/terms-conditions/ | 2026-09-30 | 2026-09-30 |
| Status page | https://status.outthink.io/ | 2026-09-30 | 2026-09-30 |
| Security advisories | https://outthink.io/resource-center/trust-security/responsible-vulnerability-disclosure/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (12)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Email Delivery Infrastructure (2), Authentication Services for Administrators (3) | Canada Data Center: Montreal, Canada; European Data Center: Republic of Ireland; United States Data Center: Oregon, USA | 2026-09-30 |
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Support and maintenance ticketing process | Republic of Ireland | 2026-09-30 |
| [ChurnZero](https://thirdpartyindex.com/vendors/churnzero.md) | Customer Success / customer retention analysis | European Union | 2026-09-30 |
| [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md) | AI voice and audio synthesis for generating simulated social-engineering training videos (5) | Canada Data Center: USA; European Data Center: USA; United States Data Center: USA | 2026-09-30 |
| [Fal.ai](https://thirdpartyindex.com/vendors/fal.md) | AI video generation for simulated social-engineering training videos (5) | Canada Data Center: USA; European Data Center: USA; United States Data Center: USA | 2026-09-30 |
| [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Customer Relationship Management (CRM) | United States | 2026-09-30 |
| [Microsoft 365](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud infrastructure for information assets, video and audio communications | United Kingdom | 2026-09-30 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud service provider for our services and applications | Canada Data Center: Toronto and Quebec City, Canada; European Data Center: Netherlands and Republic of Ireland (1); United States Data Center: Virginia and California, USA | 2026-09-30 |
| [Site24x7](https://thirdpartyindex.com/vendors/zoho.md) | Manages subscriber notification preferences for the OutThink Status Dashboard | European Union | 2026-09-30 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Team messaging platform for customer communications with the OutThink Customer Success team | European Union | 2026-09-30 |
| [SparkPost](https://thirdpartyindex.com/vendors/sparkpost.md) | Email Delivery Infrastructure (4) | European Data Center: Republic of Ireland; United States Data Center: Oregon, USA | 2026-09-30 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Credit card billing operations (where applicable) | United States | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/20825)). CSV: https://thirdpartyindex.com/vendors/outthink/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- 2026-03-11: Training campaign creation performance (minor)
- 2025-10-29: Microsoft Azure Outage (minor)
- 2025-10-13: Security Awareness Training (minor)
- 2025-10-09: OutThink Command Center intermittent performance (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api