Subprocessors None extracted.
Jul 10: no incident reported Jul 11: no incident reported Jul 12: no incident reported Jul 13: no incident reported Jul 14: no incident reported Jul 15: no incident reported Jul 16: no incident reported Jul 17: no incident reported Jul 18: no incident reported Jul 19: no incident reported Jul 20: no incident reported Jul 21: no incident reported Jul 22: no incident reported Jul 23: no incident reported Jul 24: no incident reported Jul 25: no incident reported Jul 26: 1 incident (1 major) Jul 27: no incident reported Jul 28: no incident reported Jul 29: no incident reported Jul 30: no incident reported Jul 31: no incident reported Aug 1: no incident reported Aug 2: no incident reported Aug 3: 1 incident (1 major) Aug 4: no incident reported Aug 5: no incident reported Aug 6: no incident reported Aug 7: no incident reported Aug 8: no incident reported Aug 9: no incident reported Aug 10: no incident reported Aug 11: no incident reported Aug 12: no incident reported Aug 13: no incident reported Aug 14: no incident reported Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: 1 incident (1 no impact stated) Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: 1 incident (1 no impact stated) Aug 24: no incident reported Aug 25: no incident reported Aug 26: no incident reported Aug 27: no incident reported Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: no incident reported Sep 2: no incident reported Sep 3: no incident reported Sep 4: no incident reported Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: 1 incident (1 major) Sep 16: no incident reported Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: no incident reported Sep 23: no incident reported Sep 24: no incident reported Sep 25: no incident reported Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported Sep 30: no incident reported Oct 1: no incident reported Oct 2: no incident reported Oct 3: no incident reported Oct 4: no incident reported Oct 5: no incident reported Oct 6: no incident reported Oct 7: no incident reported 90 days ago today
5 incidents in 90 days3 major or critical48 min typical time to resolve6 h 11 min longest majorBegan Incident Impact Lasted Sep 15, 2026 Users may experience issues with bookshelf synchronization, borrowing titles, opening borrowed titles, and library card authentication in Libby & Sora. major 48 min Aug 23, 2026 Users are unable to borrow or place holds no impact stated 5 min Aug 18, 2026 Libby outage caused authentication, borrowing, and shelf syncing issues no impact stated — Aug 3, 2026 Method Learning (Libby/Sora Extra): users cannot access the service major 6 h 11 min Jul 26, 2026 Listen playback errors major 27 min Jun 23, 2026 Libby app library card authentication is down no impact stated 2 h 6 min May 1, 2026 OverDrive Listen (audiobook) Playback and Download minor 38 h 15 min May 1, 2026 Libby and Sora Extras major 1 h 57 min
Incidents per month 0 2 4 Nov 2025: 3 incidents (3 minor) · partial: our history begins Nov 1 · typical time to resolve 23 h 36 min Dec 2025: 0 incidents Jan 2026: 1 incident (1 major) · typical time to resolve 1 h 28 min Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 1 incident (1 minor) · typical time to resolve 12 h 15 min May 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 38 h 15 min Jun 2026: 1 incident (1 no impact stated) · typical time to resolve 2 h 6 min Jul 2026: 1 incident (1 major) · typical time to resolve 27 min Aug 2026: 3 incidents (1 major, 2 no impact stated) · typical time to resolve 6 h 11 min Sep 2026: 1 incident (1 major) · typical time to resolve 48 min Oct 2026: 0 incidents Nov 2025 Dec Jan 2026 Feb Mar Apr May Jun Jul Aug Sep Oct critical major minor no impact stated before or partly before our history
Components affected Component Incidents Bar Libby 3 Sora 3 OverDrive Library Sites 2 Extras (Databases & Streaming Media) 1 Magazines 1
As OverDrive's status page reports its own incidents (scheduled maintenance left out), read every few hours since Nov 1, 2025 (evidence )
None since tracking began.