Third Party Index

OverDrive

overdrive.com

Subprocessors

None extracted.

Service statusCSVof OverDrive's status page incidents · Atomfeed of OverDrive's status page incidents

Jul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: 1 incident (1 major)Jul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: 1 incident (1 major)Aug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: 1 incident (1 no impact stated)Aug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: 1 incident (1 no impact stated)Aug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: 1 incident (1 major)Sep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reported

90 days agotoday

  • 5 incidents in 90 days
  • 3 major or critical
  • 48 min typical time to resolve
  • 6 h 11 min longest major
BeganIncidentImpactLasted
Users may experience issues with bookshelf synchronization, borrowing titles, opening borrowed titles, and library card authentication in Libby & Sora.major48 min
Users are unable to borrow or place holdsno impact stated5 min
Libby outage caused authentication, borrowing, and shelf syncing issuesno impact stated—
Method Learning (Libby/Sora Extra): users cannot access the servicemajor6 h 11 min
Listen playback errorsmajor27 min
Libby app library card authentication is downno impact stated2 h 6 min
OverDrive Listen (audiobook) Playback and Downloadminor38 h 15 min
Libby and Sora Extrasmajor1 h 57 min

Incidents per month

0 2 4 Nov 2025: 3 incidents (3 minor) · partial: our history begins Nov 1 · typical time to resolve 23 h 36 min Dec 2025: 0 incidents Jan 2026: 1 incident (1 major) · typical time to resolve 1 h 28 min Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 1 incident (1 minor) · typical time to resolve 12 h 15 min May 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 38 h 15 min Jun 2026: 1 incident (1 no impact stated) · typical time to resolve 2 h 6 min Jul 2026: 1 incident (1 major) · typical time to resolve 27 min Aug 2026: 3 incidents (1 major, 2 no impact stated) · typical time to resolve 6 h 11 min Sep 2026: 1 incident (1 major) · typical time to resolve 48 min Oct 2026: 0 incidents Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidentsBar
Libby3
Sora3
OverDrive Library Sites2
Extras (Databases & Streaming Media)1
Magazines1

As OverDrive's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSVof OverDrive's changes · Atomfeed of OverDrive's changes

None since tracking began.

Rating badge for OverDrive's site

OverDrive transparency rating

It updates with the rating.

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