# PagerDuty PagerDuty declares [31 subprocessors](https://thirdpartyindex.com/vendors/pagerduty#subprocessors), plus 4 of its own affiliates, in [its subprocessor list](https://www.pagerduty.com/subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/205833)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-21. [52 tracked vendors](https://thirdpartyindex.com/vendors/pagerduty#used-by) name PagerDuty as a subprocessor, including [Confluent](https://thirdpartyindex.com/vendors/confluent), [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary) and [SmartBear Software](https://thirdpartyindex.com/vendors/smartbear-software). PagerDuty (pagerduty.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/pagerduty - Documents last verified: 2026-11-11 - Transparency rating: 81/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 25 tracked vendors directly, 201 within two hops, 545 within three; 52 tracked vendors rely on it directly, 312 within two hops, 2463 within three - Cite as: PagerDuty, Third Party Index, https://thirdpartyindex.com/vendors/pagerduty (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://www.pagerduty.com/subprocessors/ | 2026-11-11 | 2026-11-03 | | Data processing addendum | https://www.pagerduty.com/data-processing-addendum/ | 2026-11-11 | 2026-10-23 | | Privacy policy | https://www.pagerduty.com/privacy-policy/ | 2026-11-11 | 2026-11-10 | | Terms | https://www.pagerduty.com/website-terms-of-use/ | 2026-11-11 | 2026-10-23 | | Security page | https://www.pagerduty.com/security/ | 2026-11-11 | 2026-11-03 | | Status page | https://status.pagerduty.com/posts/dashboard | 2026-11-11 | 2026-09-21 | ## Subprocessors (31) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | Agap2IT | Customer/Product Support Services | Portugal | 2026-09-21 | | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Artificial Intelligence; Cloud Computing/Data Warehouse Services/Telecom/Email Notification Services | United States; United States, Germany, Ireland1 | 2026-09-21 | | [Atlassian Corp.](https://thirdpartyindex.com/vendors/atlassian.md) | Customer Support Services | United States | 2026-09-21 | | Bee Engineering, S.A. | Customer/Product Support Services | Portugal | 2026-09-21 | | [BrowserStack Inc.](https://thirdpartyindex.com/vendors/browserstack.md) | Product Testing | United States; Ireland; India | 2026-10-10 | | [Catamorphic Co. dba LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly.md) | Feature Flagging Services | United States | 2026-09-21 | | [Crowdstrike Inc.](https://thirdpartyindex.com/vendors/crowdstrike.md) | Security/Production SIEM (Security)/Production Logging (Security) | — | 2026-09-21 | | [Databricks, Inc.](https://thirdpartyindex.com/vendors/databricks.md) | Data Intelligence | United States | 2026-09-21 | | [Etleap Inc.](https://thirdpartyindex.com/vendors/etleap.md) | Pipeline Data Processing Provider | United States, France1 | 2026-09-21 | | [Fivetran Inc.](https://thirdpartyindex.com/vendors/fivetran.md) | Pipeline Data Processing Provider | United States | 2026-09-21 | | [FullStory, Inc.](https://thirdpartyindex.com/vendors/fullstory.md) | User Experience Tools/Data Analytics Services | United States | 2026-09-21 | | [Gainsight, Inc.](https://thirdpartyindex.com/vendors/gainsight-software.md) | Customer Support Services | United States | 2026-09-21 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Artificial Intelligence; Location Detection Services, Authentication, and Customer Support Services. | United States | 2026-09-21 | | [Hound Technology, Inc. d/b/a Honeycomb](https://thirdpartyindex.com/vendors/honeycomb.md) | Service Observability | United States | 2026-09-21 | | [Hyperdoc Inc.](https://thirdpartyindex.com/vendors/hyperdoc-a-k-a-recall-ai.md) | Video and Audio Transcription Services | United States; Canada | 2026-10-10 | | KTSL Limited | Incident Orchestration | United Kingdom; United States | 2026-10-10 | | [Mailgun Technologies, Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | Email Notification Services | United States, Belgium, Germany1 | 2026-09-21 | | Message Bird | SMS & Voice/Telecom Notification Services | United States; Netherlands; Germany; United Kingdom | 2026-10-10 | | [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | Artificial Intelligence; Authentication/Cloud Computing Services Provider/Communication Platform | United States | 2026-09-21 | | [Okta, Inc. (Auth 0)](https://thirdpartyindex.com/vendors/okta.md) | Authentication Services | United States | 2026-09-21 | | [Open AI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Artificial Intelligence | United States | 2026-09-21 | | Oso Security, Inc. | Access Control Services | United States | 2026-09-21 | | [Pendo.io, Inc.](https://thirdpartyindex.com/vendors/pendo.md) | In-App Messaging and guides/User Experience Tools/Data Analytics Services | United States | 2026-09-21 | | [ReadMe.io Co](https://thirdpartyindex.com/vendors/readme.md) | Product Documentation | United States | 2026-09-21 | | [Salesforce, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Cloud Computing/Application Development/Live Call Routing/Data Analytics Services/Customer Support Services | United States, Ireland1 | 2026-09-21 | | [Sisense SF, Inc.](https://thirdpartyindex.com/vendors/sisense.md) | Data Analytics Services | United States | 2026-09-21 | | [Snowflake Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | Data Warehouse Services | United States | 2026-09-21 | | [Twilio Inc.](https://thirdpartyindex.com/vendors/twilio.md) | SMS & Voice/Telecom/Email Notification Services/User Experience Tools | United States | 2026-09-21 | | [User Testing, Inc.](https://thirdpartyindex.com/vendors/usertesting.md) | User Feedback/Product Testing | United States | 2026-09-21 | | Variacode Software, S.p.A. | Customer/Product Support Services | Chile; Argentina; Brazil; Colombia; Spain; Portugal; Australia | 2026-10-10 | | [Vonage Business, Inc.](https://thirdpartyindex.com/vendors/vonage.md) | SMS & Voice/Telecom Notification Services | United States, United Kingdom1 | 2026-09-21 | Read from ([evidence](https://thirdpartyindex.com/evidence/1166)). CSV: https://thirdpartyindex.com/vendors/pagerduty/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (4) - PagerDuty, Inc. - PagerDuty Chile SpA - PagerDuty Portugal, Unipessoal Lda - PagerDuty Switzerland GmbH ## Compliance As its trust center lists them. - FedRAMP Marketplace: Low · 2 agency authorizations · since Mar 10, 2025 ## Security program What PagerDuty, Inc.'s Form 10-K for fiscal 2026, filed Mar 12, 2026 (Item 1C) says, in its words (https://www.sec.gov/Archives/edgar/data/1568100/000156810026000012/0001568100-26-000012-index.htm). - Led by: Chief Information Security Officer - Board oversight: Audit Committee - Practices named: Incident response plan, Penetration testing, Vulnerability management, Threat intelligence, Cyber insurance - Reviews its suppliers' security ## Web Technologies PagerDuty's homepage made 138 requests to 16 domains, 7 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 7 third parties by category: Analytics 5 (Google Cloud, Wingify, LinkedIn, Meta; usually detected as Analytics: SmartBear Software); Advertising 1 (Microsoft); Cookie compliance 1 (OneTrust). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (7) - Google Cloud: 8 requests to doubleclick.net, google.com, googleadservices.com, googletagmanager.com; Google Analytics, Google Tag Manager (its subprocessor list names it too) - OneTrust: 8 requests to cookielaw.org, onetrust.com; OneTrust - Wingify: 8 requests to visualwebsiteoptimizer.com; VWO - Microsoft: 7 requests to bing.com, clarity.ms; Microsoft Advertising (its subprocessor list names it too) - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.435 - SmartBear Software: 1 request to bugsnag.com ### Unknown (1) Domains not identified yet: thisgreencolumn.com ### First party (1) - PagerDuty: 89 requests to pagerduty.com; Cloudflare, Framer Motion, HTTP/3, Microsoft Clarity, Next.js 16.3.6, Next.js App Router, Open Graph, PWA, Priority Hints, React, Three.js 186, Turbopack, Webpack, core-js 3.32.2 5 tracked companies loaded by the homepage are not in PagerDuty's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (52) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Aerospike](https://thirdpartyindex.com/vendors/aerospike.md): Incident alerting; On-call and alert management for production incidents and service reliability - [AgentSync](https://thirdpartyindex.com/vendors/agentsync.md): Support Sub-Processor (Manage, Contracting, API) - [Akuity](https://thirdpartyindex.com/vendors/akuity.md): On call scheduled and paging - [Ampersand](https://thirdpartyindex.com/vendors/ampersand.md): Incident alerting and on-call management; Used to route operational alerts and coordinate incident response. - [Apica](https://thirdpartyindex.com/vendors/apica.md): Integration for alerting - [Atomic.io](https://thirdpartyindex.com/vendors/atomic-io.md): Incident response platform - [Blackboard](https://thirdpartyindex.com/vendors/blackboard.md): Client alerts - [Chatwoot](https://thirdpartyindex.com/vendors/chatwoot.md): Incident monitoring & response; Used for operational alerts, on-call management, and incident response. - [Check Point Software Technologies](https://thirdpartyindex.com/vendors/check-point-software-technologies.md): Incident management and alerting platform - [Cloudevolve](https://thirdpartyindex.com/vendors/cloudevolve.md): Incident management and on-call alerting - [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary.md): Support & Operations - [Confluent](https://thirdpartyindex.com/vendors/confluent.md): Alert monitoring - [Couchbase](https://thirdpartyindex.com/vendors/couchbase.md): Customer support services - [DeepScribe](https://thirdpartyindex.com/vendors/deepscribe.md): PagerDuty is used to monitor system uptime and alert engineering teams to performance or availability issues, enabling rapid incident response. - [Ducksify](https://thirdpartyindex.com/vendors/ducksify.md): Software as a Service (SaaS) - [EverTrue](https://thirdpartyindex.com/vendors/evertrue.md): Service monitoring and alerting - [Expel](https://thirdpartyindex.com/vendors/expel.md): Notification services for legacy customers - [Fastmail](https://thirdpartyindex.com/vendors/fastmail.md): Support services and Incident management - [FundApps](https://thirdpartyindex.com/vendors/fundapps.md) - [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb.md): Incident tracking and response - [insightsoftware](https://thirdpartyindex.com/vendors/insightsoftware.md): Incident notification and on-call management - [Intralinks](https://thirdpartyindex.com/vendors/intralinks.md) - [Kentik](https://thirdpartyindex.com/vendors/kentik.md): - Operational notifications; Transactional email - [Loadster](https://thirdpartyindex.com/vendors/loadster.md): Issue Escalation & Resolution - [Luma AI](https://thirdpartyindex.com/vendors/luma-ai.md): Monitoring and incident management - [Neeto](https://thirdpartyindex.com/vendors/neeto.md): Uptime monitoring - [Noonlight](https://thirdpartyindex.com/vendors/noonlight.md): Cloud Services – Internal IT On-Call Management - [OneStream Software](https://thirdpartyindex.com/vendors/onestream-software.md): IT on-call management, alerting, incident tracking, automation, and incident, and alert analytics; Transfer Mechanism subject to EU Standard Contractual Clauses… - [Outline](https://thirdpartyindex.com/vendors/outline.md): Incident response - [Paperform](https://thirdpartyindex.com/vendors/paperform.md): Processing period: Jan 1, 2018 - present Data disclosed: Incidental data: Some personal information may be shared during the day-to-day operation of Paperform - [pydantic](https://thirdpartyindex.com/vendors/pydantic.md): Incident management and alerting - [Qumulo](https://thirdpartyindex.com/vendors/qumulo.md): Cloud monitoring; Incident response - [Rackspace](https://thirdpartyindex.com/vendors/rackspace.md): Products & Services – Security - [Read AI](https://thirdpartyindex.com/vendors/read-ai.md): Service fault data; Technical and availability alerting - [Reality Defender](https://thirdpartyindex.com/vendors/reality-defender.md) - [RWX](https://thirdpartyindex.com/vendors/rwx.md): Incident management and alerting (limited to incident metadata) - [Serverless Framework](https://thirdpartyindex.com/vendors/serverless-framework.md): Cloud monitoring; Incident management and alerting platform used to monitor system availability and coordinate operational response. - [SigNoz](https://thirdpartyindex.com/vendors/signoz.md) - [Simple Analytics](https://thirdpartyindex.com/vendors/simple-analytics.md): On-call alerts for our infrastructure - [Simpli.fi](https://thirdpartyindex.com/vendors/simpli-fi.md) - [SingleStore](https://thirdpartyindex.com/vendors/singlestore.md): Alert monitoring; SingleStore utilizes PagerDuty to provide emergency ticket routing. Accordingly, some information that you submit into a support ticket may be… - [Sitetracker](https://thirdpartyindex.com/vendors/sitetracker.md): Email and Document Storage - [SmartBear Software](https://thirdpartyindex.com/vendors/smartbear-software.md): Incident Management - [SolarWinds](https://thirdpartyindex.com/vendors/solarwinds.md): Customer Support - [StoreConnect](https://thirdpartyindex.com/vendors/storeconnect.md) - [Taimos](https://thirdpartyindex.com/vendors/taimos.md): IT management - [Teleport](https://thirdpartyindex.com/vendors/teleport.md): Incident Response - [Teleskope](https://thirdpartyindex.com/vendors/teleskope.md): Application Monitoring - [Ubicloud](https://thirdpartyindex.com/vendors/ubicloud.md): Incident notification services - [Verda](https://thirdpartyindex.com/vendors/verda.md): Cloud monitoring; Privacy policy: - [WebEngage](https://thirdpartyindex.com/vendors/webengage.md) - [Yugabyte](https://thirdpartyindex.com/vendors/yugabyte.md): Incident management ## Service status Incidents it reported on its own status page. - Last 90 days: 9 reported incidents (2 major or critical, 7 minor, 0 with no impact stated) - Typical time to resolve: 34 min - Status page last read: 2026-11-12 - 2026-10-23: Issue Resolved - Delays Across the PagerDuty Platform (major) - 2026-10-19: Issue Resolved - Delays Across the PagerDuty Platform (major) - 2026-10-14: Postmortem Published - Delayed escalation of incidents and responder request invitations (minor) - 2026-09-27: Event Processing, Notification, and Platform Functionality Issues (minor) - 2026-09-25: Issue Identified - Incident Workflows experiencing delays (minor) - 2026-09-22: Issue Identified - Errors utilizing the PagerDuty MCP (minor) - 2026-09-16: Event Processing Delays (minor) - 2026-09-16: Issue Identified - Notification message (minor) ## Incidents reported by PagerDuty's subprocessors Incidents reported in the last 30 days on their own status pages by 13 vendors PagerDuty lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PagerDuty lists as a subprocessor, reported INC20000347 (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from Twilio Long Codes to AT&T United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which PagerDuty lists as a subprocessor, reported Email notifications are not being delivered (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PagerDuty lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PagerDuty lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-05: [BrowserStack](https://thirdpartyindex.com/vendors/browserstack#status), which PagerDuty lists as a subprocessor, reported App Live is facing issues (critical) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which PagerDuty lists as a subprocessor, reported Degradation of Account and Visitor Reports (critical) - 2026-11-04: [Fullstory](https://thirdpartyindex.com/vendors/fullstory#status), which PagerDuty lists as a subprocessor, reported Delays in syncing to S3 data warehouses (EU1) (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Fullstory](https://thirdpartyindex.com/vendors/fullstory#status), which PagerDuty lists as a subprocessor, reported \[Resolved\] Delayed Session Data Availability (NA1 & EU1 Data Centers) (no impact stated) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [ReadMe](https://thirdpartyindex.com/vendors/readme#status), which PagerDuty lists as a subprocessor, reported Degraded performance on documentation sites (no impact stated) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PagerDuty lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PagerDuty lists as a subprocessor, reported INC20000319 (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which PagerDuty lists as a subprocessor, reported Route delays in EU Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which PagerDuty lists as a subprocessor, reported delayed event processing (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which PagerDuty lists as a subprocessor, reported Industry-wide PHP and Node.js security update (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [ReadMe](https://thirdpartyindex.com/vendors/readme#status), which PagerDuty lists as a subprocessor, reported Elevated 503 Errors and Documentation Availability (major) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which PagerDuty lists as a subprocessor, reported Elevated SFDC errors for few customers (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which PagerDuty lists as a subprocessor, reported Email notifications for SLOs, Triggers, and Anomaly Detection not sending (major) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Etleap](https://thirdpartyindex.com/vendors/etleap#status), which PagerDuty lists as a subprocessor, reported We are observing increased pipeline latencies for pipelines loading to Snowflake destinations (major) - 2026-10-21: [UserTesting](https://thirdpartyindex.com/vendors/usertesting#status), which PagerDuty lists as a subprocessor, reported Tree Test and Card Sort (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PagerDuty lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [UserTesting](https://thirdpartyindex.com/vendors/usertesting#status), which PagerDuty lists as a subprocessor, reported Delays in study response collection (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PagerDuty lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which PagerDuty lists as a subprocessor, reported Slowness in US region (major) - 2026-10-20: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which PagerDuty lists as a subprocessor, reported Degraded event ingest (major) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PagerDuty lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PagerDuty lists as a subprocessor, reported INC20000290 (minor) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PagerDuty lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which PagerDuty lists as a subprocessor, reported Elevated 5xx Errors (15:11–15:32 UTC) (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [ReadMe](https://thirdpartyindex.com/vendors/readme#status), which PagerDuty lists as a subprocessor, reported Projects are not loading (critical) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [UserTesting](https://thirdpartyindex.com/vendors/usertesting#status), which PagerDuty lists as a subprocessor, reported Issues when resuming or launching studies in the platform (major) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PagerDuty lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PagerDuty lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which PagerDuty lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) ## Recent changes Changes to its documents and subprocessor list since monitoring began. - 2026-10-07: Changed registry listing: fedramp:FR2310974411 ([evidence](https://thirdpartyindex.com/evidence/61906)) Feed: https://thirdpartyindex.com/vendors/pagerduty/changes.atom The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/pagerduty --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api