# PandaDoc

PandaDoc declares [40 subprocessors](https://thirdpartyindex.com/vendors/pandadoc#subprocessors) in [its subprocessor list](https://www.pandadoc.com/legal/subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/165863)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-23. [41 tracked vendors](https://thirdpartyindex.com/vendors/pandadoc#used-by) name PandaDoc as a subprocessor, including [Supabase](https://thirdpartyindex.com/vendors/supabase), [Metabase](https://thirdpartyindex.com/vendors/metabase) and [nylas](https://thirdpartyindex.com/vendors/nylas).

PandaDoc (pandadoc.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/pandadoc
- Documents last verified: 2026-11-11
- Transparency rating: 86/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8
- Supply chain: relies on 36 tracked vendors directly, 255 within two hops, 637 within three; 41 tracked vendors rely on it directly, 262 within two hops, 1331 within three
- Cite as: PandaDoc, Third Party Index, https://thirdpartyindex.com/vendors/pandadoc (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.pandadoc.com/legal/subprocessors/ | 2026-11-11 | 2026-10-27 |
| Data processing addendum | https://www.pandadoc.com/legal/dpa/ | 2026-11-11 | 2026-10-27 |
| Privacy policy | https://www.pandadoc.com/legal/privacy-notice/ | 2026-11-11 | 2026-10-26 |
| Terms | https://www.pandadoc.com/legal/master-services-agreement/ | 2026-11-11 | 2026-10-27 |
| Security page | https://www.pandadoc.com/security/ | 2026-11-11 | 2026-11-05 |
| Status page | https://status.pandadoc.com/ | 2026-11-11 | 2026-11-11 |
| Security advisories | https://www.pandadoc.com/security/responsible-vulnerability-disclosure/ | 2026-11-11 | 2026-10-27 |

## Subprocessors (40)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Service Provider | United States; EEA | 2026-09-23 |
| [Amplitude, Inc.](https://thirdpartyindex.com/vendors/amplitude.md) | Product and User Analytics | United States | 2026-09-23 |
| [Appcues, Inc.](https://thirdpartyindex.com/vendors/appcues.md) | Onboarding tours, announcements and surveys | United States | 2026-09-23 |
| [Bird.com, Inc.(Pusher)](https://thirdpartyindex.com/vendors/bird.md) | Hosted API Service | United States; EEA | 2026-09-23 |
| Catalyst Software, Inc. | Customer Success and Analytics | United States | 2026-09-23 |
| [Chili Piper, Inc.](https://thirdpartyindex.com/vendors/chili-piper.md) | Meeting Scheduler | United States | 2026-09-23 |
| [Common Room, Inc.](https://thirdpartyindex.com/vendors/common-room.md) | AI Buyer Intelligence Solution | United States | 2026-09-23 |
| [Cube Dev, Inc.](https://thirdpartyindex.com/vendors/cube-dev.md) | Data Analytics and Visualization | United States | 2026-09-23 |
| [Deeto, Inc.](https://thirdpartyindex.com/vendors/deeto.md) | AI Driven Platform Facilitating Conversations Between Customers and Prospects | United States | 2026-09-23 |
| [Dovetail Research Pty. Ltd.](https://thirdpartyindex.com/vendors/dovetail.md) | AI Research and Qualitative Data Analytics (conducted with customer consent) | United States | 2026-09-23 |
| [Fivetran, Inc.](https://thirdpartyindex.com/vendors/fivetran.md) | Data Ingestion for Analytic Purposes. | United States | 2026-09-23 |
| [Gong.io, Inc.](https://thirdpartyindex.com/vendors/gong.md) | Customer Call Recordings (with consent) | United States | 2026-09-23 |
| [Google, LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Infrastructure; Google Workspace and Analytics | Europe (EEA) | 2026-09-23 |
| [HubSpot, Inc.](https://thirdpartyindex.com/vendors/hubspot.md) | Software Products for Inbound Marketing, Sales, and Customer Service | United States; EEA | 2026-09-23 |
| [Imperva, Inc.](https://thirdpartyindex.com/vendors/imperva.md) | WAF and DDoS Protection | United States; EEA | 2026-09-23 |
| [Intercom, Inc.](https://thirdpartyindex.com/vendors/intercom.md) | Customer Support Platform, including AI Capabilities and Chatbot | United States | 2026-09-23 |
| [Loom, Inc.](https://thirdpartyindex.com/vendors/atlassian.md) | Support and Research Recordings(Customer Optional) | United States | 2026-09-23 |
| [Mailgun Technologies, Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | Email Delivery | United States | 2026-09-23 |
| Maze.Design Inc. | User Testing Tool | United States | 2026-09-23 |
| [Metabase, Inc.](https://thirdpartyindex.com/vendors/metabase.md) | Product Analytics and Business Intelligence | United States | 2026-09-23 |
| [Nooks Communications, Inc.](https://thirdpartyindex.com/vendors/nooks.md) | AI Enabled Sales Dialing Assistant | Europe (EEA) | 2026-09-23 |
| [OpenAI, LLC.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Provides Large Language Model Processing via APIs in the PandaDoc Application | United States | 2026-09-23 |
| [Oracle Corporation(Netsuite)](https://thirdpartyindex.com/vendors/oracle.md) | Billing and Accounting | United States | 2026-09-23 |
| [PartnerStack, Inc.](https://thirdpartyindex.com/vendors/partnerstack.md) | Partner Support and Referral Services | United States | 2026-09-23 |
| [Persona Identities, Inc.](https://thirdpartyindex.com/vendors/persona.md) | Identity Verification | United States, EEA | 2026-09-23 |
| [Recurly, Inc.](https://thirdpartyindex.com/vendors/recurly.md) | Payment Subscription Management | United States; EEA | 2026-09-23 |
| SAASFLOW OÜ(Guideflow) | Demo Environment | United States | 2026-09-23 |
| [salesforce.com Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Relationship Management | United States; EEA | 2026-09-23 |
| [SalesLoft, Inc.](https://thirdpartyindex.com/vendors/salesloft.md) | Sales Engagement Platform | United States | 2026-09-23 |
| [Segment.io, Inc.](https://thirdpartyindex.com/vendors/segment.md) | Product and User Analytics | United States | 2026-09-23 |
| [Slack Technologies, LLC](https://thirdpartyindex.com/vendors/slack.md) | Messaging Channel, including AI Capabilities | United States | 2026-09-23 |
| [Snowflake, Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | Data Warehouse | United States | 2026-09-23 |
| [Supermetrics Oy](https://thirdpartyindex.com/vendors/supermetrics.md) | Revenue Analytics | United States | 2026-09-23 |
| Telynx, LLC | SMS Functionality and Delivery | United States; EEA | 2026-09-23 |
| [Twilio, Inc.](https://thirdpartyindex.com/vendors/twilio.md) | SMS Functionality for 2 Factor Authentication | United States | 2026-09-23 |
| [UserVoice](https://thirdpartyindex.com/vendors/uservoice.md) | Voluntary Suggestion Portal for Customers | United States | 2026-09-23 |
| [Wootric, Inc.](https://thirdpartyindex.com/vendors/inmoment.md) | NPS Surveys | United States | 2026-09-23 |
| [Workato, Inc.](https://thirdpartyindex.com/vendors/workato.md) | Workflow Automation | EEA | 2026-09-23 |
| [Zoom Video Communications Inc.](https://thirdpartyindex.com/vendors/zoom.md) | Meeting Platform including AI transcription and summary capabilities | United States | 2026-09-23 |
| [ZoomInfo Technologies Inc.](https://thirdpartyindex.com/vendors/zoominfo.md) | Marketing Platform | United States | 2026-09-23 |

Read from ([evidence](https://thirdpartyindex.com/evidence/7792)). CSV: https://thirdpartyindex.com/vendors/pandadoc/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Web Technologies

PandaDoc's homepage made 122 requests to 9 domains, and 5 services controlled by another company. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

5 third parties by category: Analytics 2 (HubSpot; usually detected as Analytics: Mux); Tag managers 1 (Google Cloud); Cookie compliance 1 (OneTrust); Personalisation 1 (usually detected as Personalisation: Contentful). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (5)

- Contentful: 28 requests to ctfassets.net
- Mux: 9 requests to mux.com
- OneTrust: 7 requests to cookielaw.org; OneTrust
- HubSpot: 4 requests to hs-analytics.net, hs-banner.com, hs-scripts.com, hubspot.com; HubSpot, HubSpot Analytics (its subprocessor list names it too)
- Google Cloud: 1 request to googletagmanager.com; Google Tag Manager (its subprocessor list names it too)

### First party (1)

- PandaDoc: 73 requests to pandadoc.com; Contentful, HSTS, Next.js 16.4.2, Next.js App Router, Open Graph, Priority Hints, React, Sentry, Turbopack, Vercel, Vercel Speed Insights 2.0.0, Webpack

2 tracked companies loaded by the homepage are not in PandaDoc's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (41)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Ahrefs](https://thirdpartyindex.com/vendors/ahrefs.md): Document automation
- [Archie](https://thirdpartyindex.com/vendors/archie.md): Document management
- [BoondManager](https://thirdpartyindex.com/vendors/boondmanager.md): Creation, management, and electronic signature of commercial and contractual documents.
- [Catapult Sports](https://thirdpartyindex.com/vendors/catapult-sports.md): Document automation
- [Cobalt](https://thirdpartyindex.com/vendors/cobalt.md): Cloud-based document management software
- [Cometly](https://thirdpartyindex.com/vendors/cometly.md): For sending and signing contracts electronically (e.g., NDAs, custom deals). Processes names, emails, and contract details. PandaDoc Privacy
- [DESelect](https://thirdpartyindex.com/vendors/deselect.md): E-Signatures
- [Double](https://thirdpartyindex.com/vendors/double.md)
- [Enlyft](https://thirdpartyindex.com/vendors/enlyft.md): Esignature and document storage
- [etailinsights](https://thirdpartyindex.com/vendors/etailinsights.md): Contract administration and e-signature tool
- [Foqal](https://thirdpartyindex.com/vendors/foqal.md): Contract agreement, storage, and e-signatures
- [Fountain](https://thirdpartyindex.com/vendors/fountain.md): Document management and electronic signatures
- [GiveCampus](https://thirdpartyindex.com/vendors/givecampus.md): eSignature tool
- [Gorgias](https://thirdpartyindex.com/vendors/gorgias.md): E-Signature legal
- [HrFlow](https://thirdpartyindex.com/vendors/hrflow.md)
- [Humanforce](https://thirdpartyindex.com/vendors/humanforce.md): - Processing Purpose: Managing, tracking and digitally signing documents. - Type of Data: Processing and storage of customer agreements. Only personal data rela…
- [Jatheon](https://thirdpartyindex.com/vendors/jatheon.md): Electronic signatures and document automation
- [Lokalise](https://thirdpartyindex.com/vendors/lokalise.md): Document management
- [LucidLink](https://thirdpartyindex.com/vendors/lucidlink.md): Document management
- [MacStadium](https://thirdpartyindex.com/vendors/macstadium.md): Contract Signature Software
- [Maxio](https://thirdpartyindex.com/vendors/maxio.md): Sales and Customer Support
- [Metabase](https://thirdpartyindex.com/vendors/metabase.md): Document management and e-signatures.
- [myQuest](https://thirdpartyindex.com/vendors/myquest.md): Documents and e-signature
- [nylas](https://thirdpartyindex.com/vendors/nylas.md): Electronic Document Signing
- [OfficeRnD](https://thirdpartyindex.com/vendors/officernd.md): Document Management
- [Push Security](https://thirdpartyindex.com/vendors/push-security.md)
- [RampedUp](https://thirdpartyindex.com/vendors/rampedup-io.md)
- [SendSafely](https://thirdpartyindex.com/vendors/sendsafely.md): eSignature platform
- [Skedda](https://thirdpartyindex.com/vendors/skedda.md): Document management; For certain types of prospective customers who are considering the use of our services, Skedda uses PandaDoc to generate and send proposal …
- [Spark Hire](https://thirdpartyindex.com/vendors/spark-hire.md)
- [Spendbase](https://thirdpartyindex.com/vendors/spendbase.md): Document management and e-signature services
- [Supabase](https://thirdpartyindex.com/vendors/supabase.md): Communication with Authorized Users in connection with the provision of the Services and support
- [SyncMatters](https://thirdpartyindex.com/vendors/syncmatters.md): Electronic contracts.
- [Tackle.io](https://thirdpartyindex.com/vendors/tackle-io.md): Contract Management & esignature
- [TitanX](https://thirdpartyindex.com/vendors/titanx.md): document automation platform that streamlines the creation, management, and signing of business documents
- [Toggl](https://thirdpartyindex.com/vendors/toggl.md): Contract creation and electronic signatures
- [Transifex](https://thirdpartyindex.com/vendors/transifex.md): Sales documents & online signatures
- [UpGuard](https://thirdpartyindex.com/vendors/upguard.md): Quoting
- [Vaimo](https://thirdpartyindex.com/vendors/vaimo.md): Contract management system
- [Vev](https://thirdpartyindex.com/vendors/vev.md): E-signing/contract signing platform
- [Vxt](https://thirdpartyindex.com/vendors/vxt.md): eSigning

## Service status

Incidents it reported on its own status page.

- Last 90 days: 3 reported incidents (1 major or critical, 1 minor, 1 with no impact stated)
- Typical time to resolve: 4 h 38 min
- Status page last read: 2026-11-11
- 2026-09-07: Incident notification (no impact stated)
- 2026-09-01: Inline fields may not work in the recipient view (minor)
- 2026-08-20: Some users experience issues with creation and viewing of documents (major)
- 2026-08-03: Live chat is currently unavailable (critical)
- 2026-07-30: Document Creation via CRM Integrations (no impact stated)
- 2026-07-15: Some customers may experience Public API request failures or be unable to send documents through the platform (major)
- 2026-06-30: Limited ability in editing sent documents (minor)
- 2026-05-21: Integrations are not responding; PDF won't download (critical)

## Incidents reported by PandaDoc's subprocessors

Incidents reported in the last 30 days on their own status pages by 20 vendors PandaDoc lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported On Call Engineers are Investigating (no impact stated)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which PandaDoc lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service Degradation Affecting a subset of users with ZVA and ZoomMate (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [Chili Piper](https://thirdpartyindex.com/vendors/chili-piper#status), which PandaDoc lists as a subprocessor, reported CRM actions stuck in processing (major)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which PandaDoc lists as a subprocessor, reported Salesforce sync interruption for some customers (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service Degradation Affecting Zoom Inbound SMS Service in the AU region (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-08: [UserVoice](https://thirdpartyindex.com/vendors/uservoice#status), which PandaDoc lists as a subprocessor, reported Intermittent Slowness in the Application (no impact stated)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PandaDoc lists as a subprocessor, reported INC20000337 (minor)
- 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PandaDoc lists as a subprocessor, reported INC20000336 (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo#status), which PandaDoc lists as a subprocessor, reported Chorus - Login and Call Recording (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which PandaDoc lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Notification Delivery Logs Unavailable in Console (no impact stated)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service Degradation Affecting Zoom Mail, Calendar and Scheduler. (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which PandaDoc lists as a subprocessor, reported Session Replay capturing more sessions than configured (minor)
- 2026-11-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which PandaDoc lists as a subprocessor, reported Delayed S3 export (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-05: [Workato](https://thirdpartyindex.com/vendors/workato#status), which PandaDoc lists as a subprocessor, reported API Platform Performance Degradation (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Cube Dev](https://thirdpartyindex.com/vendors/cube-dev#status), which PandaDoc lists as a subprocessor, reported Service aws-us-east-2-d seems to be down (no impact stated)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [Imperva](https://thirdpartyindex.com/vendors/imperva#status), which PandaDoc lists as a subprocessor, reported \[INC-1182\] Delay of Cloud Security Management Configuration Changes (minor)
- 2026-11-04: [Imperva](https://thirdpartyindex.com/vendors/imperva#status), which PandaDoc lists as a subprocessor, reported \[INC-1181\] Intermittent Access Issues with www.imperva.com (no impact stated)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service Degradation Affecting Outbound MMS Services in the US region (minor)
- 2026-11-03: [Supermetrics](https://thirdpartyindex.com/vendors/supermetrics#status), which PandaDoc lists as a subprocessor, reported Service disruption: Awin, November 3, 2026 (no impact stated)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo#status), which PandaDoc lists as a subprocessor, reported Chorus - MS Teams Call Recording (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which PandaDoc lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [Imperva](https://thirdpartyindex.com/vendors/imperva#status), which PandaDoc lists as a subprocessor, reported \[INC-1178\] Service Degradation in Network Protection Dashboard (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PandaDoc lists as a subprocessor, reported INC20000321 (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [Workato](https://thirdpartyindex.com/vendors/workato#status), which PandaDoc lists as a subprocessor, reported Webhooks Performance Degradation (minor)
- 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which PandaDoc lists as a subprocessor, reported Slow Fin Procedures (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [Appcues](https://thirdpartyindex.com/vendors/appcues#status), which PandaDoc lists as a subprocessor, reported Appcues SDK performance degredation (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which PandaDoc lists as a subprocessor, reported Copilot – Calls not being recorded (major)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PandaDoc lists as a subprocessor, reported INC20000319 (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [Workato](https://thirdpartyindex.com/vendors/workato#status), which PandaDoc lists as a subprocessor, reported Intermittent errors in knowledge base search (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-29: [Imperva](https://thirdpartyindex.com/vendors/imperva#status), which PandaDoc lists as a subprocessor, reported \[INC-1173\] - QRO PoP Connectivity Issue (critical)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo#status), which PandaDoc lists as a subprocessor, reported Neverbounce - Job Processing (minor)
- 2026-10-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which PandaDoc lists as a subprocessor, reported Route delays in EU Region (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [Workato](https://thirdpartyindex.com/vendors/workato#status), which PandaDoc lists as a subprocessor, reported Issue with Genie Conversation History and AIRO Chats (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which PandaDoc lists as a subprocessor, reported Groove Dialer: Calls failing for some customers (major)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which PandaDoc lists as a subprocessor, reported Data Ingestion Delays (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which PandaDoc lists as a subprocessor, reported Pipeline Lag (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [Recurly](https://thirdpartyindex.com/vendors/recurly#status), which PandaDoc lists as a subprocessor, reported Degraded Metrics for Recurly Engage (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which PandaDoc lists as a subprocessor, reported Delayed/Blocked Event Delivery to Amazon Kinesis Destination (no impact stated)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which PandaDoc lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [Bird](https://thirdpartyindex.com/vendors/bird#status), which PandaDoc lists as a subprocessor, reported Whatsapp sending is degraded (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which PandaDoc lists as a subprocessor, reported Streaming to External Destinations Unavailable (no impact stated)
- 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which PandaDoc lists as a subprocessor, reported Amplitude Website Outage (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which PandaDoc lists as a subprocessor, reported Notice: Amplitude not impacted by recent PHP vulnerabilities (no impact stated)
- 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [Supermetrics](https://thirdpartyindex.com/vendors/supermetrics#status), which PandaDoc lists as a subprocessor, reported Security Advisory: PHP Vulnerabilities, October 21, 2026 (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which PandaDoc lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PandaDoc lists as a subprocessor, reported INC20000301 (critical)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PandaDoc lists as a subprocessor, reported INC20000299 (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which PandaDoc lists as a subprocessor, reported Export API returns 500 errors across multiple organizations (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [Imperva](https://thirdpartyindex.com/vendors/imperva#status), which PandaDoc lists as a subprocessor, reported \[INC-1166\] Service Degradation Affecting Newly Onboarded Sites (minor)
- 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PandaDoc lists as a subprocessor, reported INC20000294 (critical)
- 2026-10-20: [Cube Dev](https://thirdpartyindex.com/vendors/cube-dev#status), which PandaDoc lists as a subprocessor, reported Service Test deployment seems to be down (no impact stated)
- 2026-10-20: [Cube Dev](https://thirdpartyindex.com/vendors/cube-dev#status), which PandaDoc lists as a subprocessor, reported Service Test deployment seems to be down (no impact stated)
- 2026-10-20: [Cube Dev](https://thirdpartyindex.com/vendors/cube-dev#status), which PandaDoc lists as a subprocessor, reported Service gcp-europe-west-2 seems to be down (no impact stated)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which PandaDoc lists as a subprocessor, reported Genie and AIRO Not Responding in Workato UI (no impact stated)
- 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which PandaDoc lists as a subprocessor, reported Log Processing Service Degradation (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [Imperva](https://thirdpartyindex.com/vendors/imperva#status), which PandaDoc lists as a subprocessor, reported \[INC-1165\] Service Degradation Affecting Newly Onboarded Sites (no impact stated)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which PandaDoc lists as a subprocessor, reported MS Teams Calls Not Being Recorded (major)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PandaDoc lists as a subprocessor, reported INC20000290 (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated)
- 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-17: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which PandaDoc lists as a subprocessor, reported We are actively investigating an issue with our ingestion systems lagging (minor)
- 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [Workato](https://thirdpartyindex.com/vendors/workato#status), which PandaDoc lists as a subprocessor, reported Errors in AI by Workato Analyze text action (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PandaDoc lists as a subprocessor, reported INC20000287 (critical)
- 2026-10-15: [Imperva](https://thirdpartyindex.com/vendors/imperva#status), which PandaDoc lists as a subprocessor, reported INC-1163 SIEM log investigation (no impact stated)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Recurly](https://thirdpartyindex.com/vendors/recurly#status), which PandaDoc lists as a subprocessor, reported Snowflake on AWS and Azure shares may be unavailable. (major)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which PandaDoc lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which PandaDoc lists as a subprocessor, reported Certain users are unable to access Conversation Intelligence from within Salesloft/Clari (major)
- 2026-10-14: [Workato](https://thirdpartyindex.com/vendors/workato#status), which PandaDoc lists as a subprocessor, reported Issues with AI by Workato (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor)
- 2026-10-13: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which PandaDoc lists as a subprocessor, reported Degraded Performance- Funnel charts renders as white text on a white/near-white background in light theme (no impact stated)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PandaDoc lists as a subprocessor, reported INC20000277 (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [Imperva](https://thirdpartyindex.com/vendors/imperva#status), which PandaDoc lists as a subprocessor, reported \[INC-1161\] Issue Resulting in Unexpected IRA Blocking (no impact stated)
- 2026-10-13: [Cube Dev](https://thirdpartyindex.com/vendors/cube-dev#status), which PandaDoc lists as a subprocessor, reported Service Test deployment seems to be down (no impact stated)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [Imperva](https://thirdpartyindex.com/vendors/imperva#status), which PandaDoc lists as a subprocessor, reported \[INC-1160\] Degradation of Imperva Generated Certificate Issuance (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which PandaDoc lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PandaDoc lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which PandaDoc lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/pandadoc

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api