# Parabola

Parabola (parabola.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/parabola
- Documents last verified: 2026-09-30
- Transparency rating: 69/100 (how much it publishes, not how secure it is)
- Cite as: Parabola, Third Party Index, https://thirdpartyindex.com/vendors/parabola (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.parabola.io/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://parabola.io/docs/product/security/subprocessors-list | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://parabola.io/legal/privacy | 2026-09-30 | 2026-09-30 |
| Terms | https://parabola.io/legal/terms | 2026-09-30 | 2026-09-30 |
| Security page | https://parabola.io/security | 2026-09-30 | 2026-09-30 |
| Status page | https://status.parabola.io/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (33)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Airbyte](https://thirdpartyindex.com/vendors/airbyte.md) | ETL provider | — | 2026-09-30 |
| [Amazon Redshift](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud storage | — | 2026-09-30 |
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud service provider | — | 2026-09-30 |
| [Amplitude](https://thirdpartyindex.com/vendors/amplitude.md) | Product analytics | — | 2026-09-30 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) | AI automation-building and data processing + software engineering and internal tooling | — | 2026-09-30 |
| [Apollo](https://thirdpartyindex.com/vendors/apollo.md) | Sales email provider | — | 2026-09-30 |
| [Attention](https://thirdpartyindex.com/vendors/attention.md) | Sales enablement (customer optional) | — | 2026-09-30 |
| Cargo | Marketing data and workflow tool | — | 2026-09-30 |
| [Customer.io](https://thirdpartyindex.com/vendors/customer-io.md) | Customer messaging | — | 2026-09-30 |
| [Daytona](https://thirdpartyindex.com/vendors/daytona.md) | Data processing infrastructure | — | 2026-09-30 |
| [DocSpring](https://thirdpartyindex.com/vendors/docspring.md) | PDF generation (customer optional) | — | 2026-09-30 |
| [DocuSign](https://thirdpartyindex.com/vendors/docusign.md) | E-signature platform | — | 2026-09-30 |
| Extend | Document parsing (customer optional) | — | 2026-09-30 |
| [Github](https://thirdpartyindex.com/vendors/github.md) | Software engineering (no live production traffic) | — | 2026-09-30 |
| Google Ads | Ads marketing provider | — | 2026-09-30 |
| [Google Analytics](https://thirdpartyindex.com/vendors/google-cloud.md) | Usage analytics | — | 2026-09-30 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Email, file storage, spreadsheets | — | 2026-09-30 |
| Kernel | Browser automation (customer optional, add-on only) | — | 2026-09-30 |
| [Linear](https://thirdpartyindex.com/vendors/linear.md) | Project management | — | 2026-09-30 |
| [Loom](https://thirdpartyindex.com/vendors/atlassian.md) | Support recordings (customer optional) | — | 2026-09-30 |
| [Metabase](https://thirdpartyindex.com/vendors/metabase.md) | Product analytics | — | 2026-09-30 |
| [Modal](https://thirdpartyindex.com/vendors/modal.md) | Data processing infrastructure | — | 2026-09-30 |
| Notion | Internal documentation | — | 2026-09-30 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) | AI automation-building and data processing + software engineering and internal tooling | — | 2026-09-30 |
| [Pylon](https://thirdpartyindex.com/vendors/pylon.md) | Customer communications (Customer optional) | — | 2026-09-30 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer relationship management | — | 2026-09-30 |
| [Segment](https://thirdpartyindex.com/vendors/segment.md) | Customer data platform | — | 2026-09-30 |
| [Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email provider | — | 2026-09-30 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Error monitoring | — | 2026-09-30 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Communication platform | — | 2026-09-30 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment processor | — | 2026-09-30 |
| [WorkOS](https://thirdpartyindex.com/vendors/workos.md) | SSO provider (customer optional) | — | 2026-09-30 |
| [Zoom](https://thirdpartyindex.com/vendors/zoom.md) | Support recordings (customer optional) | — | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/24563)). CSV: https://thirdpartyindex.com/vendors/parabola/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 ([evidence](https://thirdpartyindex.com/evidence/24580))
- Claimed: GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/24580))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 8 reported incidents (4 major or critical, 4 minor, 0 with no impact stated)
- Typical time to resolve: 2 h 51 min
- 2026-09-17: Prowork chat failing intermittently (minor)
- 2026-09-08: Login and Prowork Chat issues (major)
- 2026-09-01: Prowork chats are slow (minor)
- 2026-08-31: Prowork chats are slow (minor)
- 2026-08-03: Slow Prowork Chat (minor)
- 2026-07-29: Prowork chat not responsive (major)
- 2026-07-29: Prowork chat not responsive (major)
- 2026-07-16: Custom Transform Steps Failing (major)

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api