# ParentSquare ParentSquare declares [41 subprocessors](https://thirdpartyindex.com/vendors/parentsquare#subprocessors) in [its subprocessor list](https://trust.parentsquare.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/219470)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-11-05. ParentSquare (parentsquare.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/parentsquare - Documents last verified: 2026-11-11 - Transparency rating: 68/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 4/8 (partial); Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 35 tracked vendors directly, 240 within two hops, 625 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: ParentSquare, Third Party Index, https://thirdpartyindex.com/vendors/parentsquare (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.parentsquare.com/ | 2026-11-11 | 2026-11-11 | | Subprocessor list | https://trust.parentsquare.com/subprocessors | 2026-11-11 | 2026-11-05 | | Privacy policy | https://www.parentsquare.com/privacy/ | 2026-11-11 | 2026-11-05 | | Terms | https://www.parentsquare.com/terms/ | 2026-11-11 | 2026-11-05 | | Status page | https://status.parentsquare.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (41) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Core ParentSquare/Remind application hosting.; Infrastructure Hosting | — | 2026-11-05 | | [Asana](https://thirdpartyindex.com/vendors/asana.md) | District staff contact information.; Implementation Project Management | — | 2026-11-05 | | [Attention](https://thirdpartyindex.com/vendors/attention.md) | Conversation Intelligence; Recordings, transcripts, and notes of ParentSquare sales and customer success meetings | — | 2026-11-05 | | [Ayrshare](https://thirdpartyindex.com/vendors/ayrshare.md) | Content to be shared on district social media accounts. Remind application only. | Social Sharing for Remind | 2026-11-05 | | [Bitly](https://thirdpartyindex.com/vendors/bitly.md) | Shortened links for marketing content. No personally identifiable information is processed or stored. | URL shortening | 2026-11-05 | | Blitline | Image Processing; Images uploaded by users of the application. | — | 2026-11-05 | | [The Campaign Registry](https://thirdpartyindex.com/vendors/campaign-registry.md) | Designated district staff contact information.; Text Messaging Compliance | — | 2026-11-05 | | [Canva EDU](https://thirdpartyindex.com/vendors/canva.md) | Connection between ParentSquare and district staff Canva account. No personally identifiable information is processed or stored. | Graphics Generation and Sharing | 2026-11-05 | | [Carry Technologies, Inc. dba Hightouch](https://thirdpartyindex.com/vendors/hightouch.md) | ParentSquare/Remind application hosting. | Internal data integration tool | 2026-11-05 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Application performance, logging, and uptime monitoring for technical support.; Error Notifications | — | 2026-11-05 | | [DealHub](https://thirdpartyindex.com/vendors/dealhub-ai.md) | District staff contact information for communication.; Sales Quoting | — | 2026-11-05 | | [Facebook (Meta)](https://thirdpartyindex.com/vendors/meta.md) | Connection to social media accounts for districts using social sharing feature within the application. | Social Sharing | 2026-11-05 | | [Filestack](https://thirdpartyindex.com/vendors/filestack.md) | Data provided solely for districts using file sharing options within the application. | Post Attachment Management | 2026-11-05 | | [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Core ParentSquare/Remind application hosting.; Infrastructure Hosting | — | 2026-11-05 | | [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Customer Support; Sharing screenshots, collateral and other items with customers. | — | 2026-11-05 | | [Honeybadger](https://thirdpartyindex.com/vendors/honeybadger.md) | Application performance, logging, and uptime monitoring for technical support.; Error Notifications | — | 2026-11-05 | | [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | District staff contact information.; Marketing, Sales and Customer Success | — | 2026-11-05 | | [imgix](https://thirdpartyindex.com/vendors/imgix.md) | Images uploaded by users of the application. Remind application only. | Image Files for Remind | 2026-11-05 | | IPStack | IP address location monitoring for security. No other identifiable information. | IP Address Locations | 2026-11-05 | | [Jira](https://thirdpartyindex.com/vendors/atlassian.md) | Customer data used to collect and respond to customer support inquiries.; Technical Support | — | 2026-11-05 | | [Lob](https://thirdpartyindex.com/vendors/lob-com.md) | Data provided solely for districts using physical mailing services within the application. | USPS Mailing Services | 2026-11-05 | | [Mux](https://thirdpartyindex.com/vendors/mux.md) | Data provided solely for processing of video content displayed in the application. | Video Processing and Hosting | 2026-11-05 | | MyVideoSpot | Data provided solely for districts using MyVideoSpot video hosting services within the application.; Media Editing and Sharing | — | 2026-11-05 | | [NetSuite](https://thirdpartyindex.com/vendors/oracle.md) | District staff contact information. | Accounting ERP | 2026-11-05 | | [Northpass (a Gainsight company)](https://thirdpartyindex.com/vendors/gainsight-software.md) | District staff contact information. | Product Professional Learning | 2026-11-05 | | [PayPal](https://thirdpartyindex.com/vendors/paypal-us.md) | Data provided solely for districts using Fundraiser payment transaction services within the application. | Payment Processing | 2026-11-05 | | [Pendo](https://thirdpartyindex.com/vendors/pendo.md) | Application performance monitoring. No personally identifiable information.; Product User Experience Insights | — | 2026-11-05 | | [Pusher (a Bird company)](https://thirdpartyindex.com/vendors/bird.md) | ParentSquare application hosting. | Live Screen Updates | 2026-11-05 | | [Redis](https://thirdpartyindex.com/vendors/redis.md) | Remind application hosting. | Hosting Data Stores for Remind | 2026-11-05 | | [Rollbar](https://thirdpartyindex.com/vendors/rollbar.md) | Alert Tracking for Remind; Application performance, logging, and uptime monitoring for technical support. Remind application only. | — | 2026-11-05 | | [SendGrid (a Twilio company)](https://thirdpartyindex.com/vendors/sendgrid.md) | Data provided solely for district messaging services.; Email Messaging | — | 2026-11-05 | | [Sinch](https://thirdpartyindex.com/vendors/sinch.md) | Customer data used solely for district messaging services. | Email, SMS, and Voice Messaging | 2026-11-05 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Copies of ParentSquare/Remind application data used solely for internal analytics and reporting; Data Warehousing and Analytics | — | 2026-11-05 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Data provided solely for districts using payment transaction services within the application.; Payment Processing | — | 2026-11-05 | | [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey.md) | Designated district staff contact information for optional surveys. | Lead Generation | 2026-11-05 | | ThinQ (a Commio company) | Customer data used solely for district messaging services.; Voice Messaging | — | 2026-11-05 | | [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Customer data used solely for district messaging services.; Email, SMS, and Voice Messaging | — | 2026-11-05 | | [Vonage](https://thirdpartyindex.com/vendors/vonage.md) | Customer data provided solely for district messaging services.; SMS and Phone Messaging | — | 2026-11-05 | | X (formerly Twitter) | Connection to social media accounts for districts using social sharing feature within the application. | Social Sharing | 2026-11-05 | | [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer data used to collect and respond to customer support inquiries.; Technical Support | — | 2026-11-05 | | [Zoom](https://thirdpartyindex.com/vendors/zoom.md) | District staff contact information.; Webinars and customer support calls | — | 2026-11-05 | Read from ([evidence](https://thirdpartyindex.com/evidence/219470)). CSV: https://thirdpartyindex.com/vendors/parentsquare/subprocessors.csv ## Compliance As its trust center lists them. - Audited: SOC 2, ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/218956)) - Claimed: SOC 2 Type II, FERPA, COPPA, NIST CSF ([evidence](https://thirdpartyindex.com/evidence/218956)) ## Web Technologies ParentSquare's homepage made 92 requests to 13 domains, and 5 services controlled by another company. Loaded on 2026-11-06 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 5 third parties by category: Analytics 2 (HubSpot, Google Cloud); Marketing automation 1 (usually detected as Marketing automation: Adobe); CDN 1 (jsDelivr); JavaScript libraries 1 (Pagely, Inc.). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (5) - Pagely, Inc.: 65 requests to pcdn.co; WordPress 7.1.4, jQuery 3.7.1, jQuery Migrate 3.4.1 - HubSpot: 9 requests to hubspot.com, hscollectedforms.net, hs-analytics.net, hs-banner.com, hs-scripts.com, hsforms.com; HubSpot, HubSpot Analytics (its subprocessor list names it too) - Adobe: 8 requests to typekit.net - Google Cloud: 6 requests to google-analytics.com, googletagmanager.com, googlesyndication.com; Google Analytics, Google Tag Manager (its subprocessor list names it too) - jsDelivr: 2 requests to jsdelivr.net; jsDelivr ### First party (1) - ParentSquare: 2 requests to parentsquare.com; Adobe Fonts, GSAP 3.14.2, HSTS, Moove GDPR Consent, MySQL, Nginx, Open Graph, PHP, Priority Hints, RSS, Site Kit 1.191.0, Twitter Emoji (Twemoji), Typekit 2 tracked companies loaded by the homepage are not in ParentSquare's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Service status Incidents it reported on its own status page. - Last 90 days: 11 reported incidents (3 major or critical, 5 minor, 3 with no impact stated) - Typical time to resolve: 2 h 6 min - Status page last read: 2026-11-11 - 2026-10-22: Some users seeing "Slow down" errors when accessing ParentSquare (no impact stated) - 2026-10-22: Attendance notifications not sent for some Aeries-integrated schools (major) - 2026-10-09: Smart Sites AI Assistant May Show Outdated Information (minor) - 2026-09-29: Intermittent Issues with ParentSquare iOS App (major) - 2026-09-28: Some ParentSquare users experiencing slowness or errors (no impact stated) - 2026-09-23: Canva integration unavailable for some users (minor) - 2026-09-21: Some users are experiencing issues with the Canva design picker in Studio (minor) - 2026-09-01: Smart Alerts Phone Calls May Play Blank Audio (minor) ## Incidents reported by ParentSquare's subprocessors Incidents reported in the last 30 days on their own status pages by 18 vendors ParentSquare lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey#status), which ParentSquare lists as a subprocessor, reported PROD-TEST - THIS IS A TEST - PLEASE IGNORE, (no impact stated) - 2026-11-11: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Post-Incident Notification - Customer Dashboard login (no impact stated) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (minor) - 2026-11-10: [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey#status), which ParentSquare lists as a subprocessor, reported TEST INCIDENT #2 (major) - 2026-11-10: [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey#status), which ParentSquare lists as a subprocessor, reported TEST INCIDENT #1 (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which ParentSquare lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service Degradation Affecting a subset of users with ZVA and ZoomMate (no impact stated) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Service Degradation - Customer Dashboard (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue France - Bouygues Telecom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service Degradation Affecting Zoom Inbound SMS Service in the AU region (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-08: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Chatlayer - EU and US Regions Outage (no impact stated) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Honeybadger](https://thirdpartyindex.com/vendors/honeybadger#status), which ParentSquare lists as a subprocessor, reported Delayed error processing and missed alerts (US region) (no impact stated) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ParentSquare lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ParentSquare lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [Hightouch](https://thirdpartyindex.com/vendors/hightouch#status), which ParentSquare lists as a subprocessor, reported Processing delay for subset of Events (no impact stated) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue - SMS Verification - China (minor) - 2026-11-06: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service Degradation Affecting Zoom Mail, Calendar and Scheduler. (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-06: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue Czech Republic - T-Mobile (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-05: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue - France (minor) - 2026-11-05: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue Spain - DigiMobil (minor) - 2026-11-04: [Mux](https://thirdpartyindex.com/vendors/mux#status), which ParentSquare lists as a subprocessor, reported RTMP and SRT live stream disconnects (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Mux](https://thirdpartyindex.com/vendors/mux#status), which ParentSquare lists as a subprocessor, reported RTMP and SRT live streams disconnection (major) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which ParentSquare lists as a subprocessor, reported Degradation of Account and Visitor Reports (critical) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue Colombia - Claro (minor) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue Sweden - Telavox (minor) - 2026-11-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service Degradation Affecting Outbound MMS Services in the US region (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue Canada - ICE Wireless (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Post-Incident Notification - United States & Canada - All destinations (no impact stated) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue Bolivia - Entel (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Mux](https://thirdpartyindex.com/vendors/mux#status), which ParentSquare lists as a subprocessor, reported Delays in some video processing tasks (major) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which ParentSquare lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue United States - Google Voice (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ParentSquare lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ParentSquare lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ParentSquare lists as a subprocessor, reported INC20000319 (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ParentSquare lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Mux](https://thirdpartyindex.com/vendors/mux#status), which ParentSquare lists as a subprocessor, reported Elevated Mux Video Errors (critical) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ParentSquare lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey#status), which ParentSquare lists as a subprocessor, reported Errors occurring across the site (critical) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which ParentSquare lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue Belgium - VOOmobile & MobiStar (minor) - 2026-10-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [rollbar](https://thirdpartyindex.com/vendors/rollbar#status), which ParentSquare lists as a subprocessor, reported Increased occurrence processing pipeline latency (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue United States - AT&T (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which ParentSquare lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Service Degradation - Customer Dashboard and Account Balance (major) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Service Degredation - Lookup API (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue Sweden - Telia (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ParentSquare lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [Asana](https://thirdpartyindex.com/vendors/asana#status), which ParentSquare lists as a subprocessor, reported Background jobs partial outage (major) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which ParentSquare lists as a subprocessor, reported Industry-wide PHP and Node.js security update (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Lob.com](https://thirdpartyindex.com/vendors/lob-com#status), which ParentSquare lists as a subprocessor, reported Elevated API Errors (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which ParentSquare lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor) - 2026-10-23: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue Nicaragua - Tigo (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Bird](https://thirdpartyindex.com/vendors/bird#status), which ParentSquare lists as a subprocessor, reported Whatsapp sending is degraded (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which ParentSquare lists as a subprocessor, reported Elevated SFDC errors for few customers (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue Brazil - SurfTelecom (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ParentSquare lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ParentSquare lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue Denmark - Nuuday (minor) - 2026-10-22: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue United Kingdom - O2 (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which ParentSquare lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [Mux](https://thirdpartyindex.com/vendors/mux#status), which ParentSquare lists as a subprocessor, reported Mux Data Collection Latency (major) - 2026-10-21: [Mux](https://thirdpartyindex.com/vendors/mux#status), which ParentSquare lists as a subprocessor, reported Degraded VOD playback (major) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ParentSquare lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue Bolivia - Entel (minor) - 2026-10-21: [Asana](https://thirdpartyindex.com/vendors/asana#status), which ParentSquare lists as a subprocessor, reported Asana downtime (major) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor) - 2026-10-21: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue France - Orange (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ParentSquare lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ParentSquare lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ParentSquare lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ParentSquare lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Sinch Engage - Web Portal - Reporting degradation (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ParentSquare lists as a subprocessor, reported INC20000290 (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ParentSquare lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ParentSquare lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ParentSquare lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which ParentSquare lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-15: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue Norlys - Denmark (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ParentSquare lists as a subprocessor, reported Delivery Issue Evatis - Djibouti (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated) - 2026-10-14: [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey#status), which ParentSquare lists as a subprocessor, reported Login and signup issues (no impact stated) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which ParentSquare lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which ParentSquare lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which ParentSquare lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/parentsquare --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api