# PathFactory PathFactory declares [19 subprocessors](https://thirdpartyindex.com/vendors/pathfactory#subprocessors), plus 1 of its own affiliates, in [its subprocessor list](https://www.pathfactory.com/sub-processors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/7450)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-09-23. [3 tracked vendors](https://thirdpartyindex.com/vendors/pathfactory#used-by) name PathFactory as a subprocessor, including [MinIO](https://thirdpartyindex.com/vendors/minio), [Command Alkon](https://thirdpartyindex.com/vendors/command-alkon) and [Uberflip](https://thirdpartyindex.com/vendors/uberflip). PathFactory (pathfactory.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/pathfactory - Documents last verified: 2026-11-11 - Transparency rating: 76/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Part of: [Kaltura](https://thirdpartyindex.com/vendors/kaltura) - Companies part of it: [Uberflip](https://thirdpartyindex.com/vendors/uberflip) - Supply chain: relies on 13 tracked vendors directly, 103 within two hops, 329 within three; 3 tracked vendors rely on it directly, 4 within two hops, 4 within three - Cite as: PathFactory, Third Party Index, https://thirdpartyindex.com/vendors/pathfactory (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://www.pathfactory.com/sub-processors/ | 2026-11-11 | 2026-09-23 | | Data processing addendum | https://www.pathfactory.com/legal/DPA/ | 2026-11-11 | 2026-09-23 | | Privacy policy | https://pathfactory.com/privacy-policy/ | 2026-11-11 | 2026-09-23 | | Terms | https://pathfactory.com/legal/termsofservice/ | 2026-11-11 | 2026-09-23 | | Status page | https://status.pathfactory.com/ | 2026-11-11 | 2026-09-23 | | Trust center (parent company's) | https://trust.kaltura.com/ | 2026-11-11 | 2026-11-11 | | Security page (parent company's) | https://corp.kaltura.com/security-2025/ | 2026-11-11 | 2026-10-24 | ## Subprocessors (19) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | 6Sense | Infrastructure | EU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States | 2026-09-23 | | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Content Delivery Network; Hosting & Infrastructure | EU Data Center Sub-Processor Location: EU or Other: Ireland; EU Data Center Sub-Processor Location: EU or Other: Ireland (Traffic routed to nearest local data center); US Data Center Sub-Processer Location: United State: United States; US Data Center Sub-Processer Location: United State: United States (Traffic routed to nearest local data center) | 2026-09-23 | | [Azure OpenAI](https://thirdpartyindex.com/vendors/microsoft.md) (AI model provider: Azure OpenAI) | Infrastructure | EU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States | 2026-09-23 | | [Demandbase, Inc.](https://thirdpartyindex.com/vendors/demandbase.md) | Infrastructure | EU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States | 2026-09-23 | | [Firecrawl](https://thirdpartyindex.com/vendors/firecrawl.md) | Infrastructure | EU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States | 2026-09-23 | | [FiveTran](https://thirdpartyindex.com/vendors/fivetran.md) | Infrastructure | EU Data Center Sub-Processor Location: EU or Other: Ireland and Local Data Centers (Global); US Data Center Sub-Processer Location: United State: United States | 2026-09-23 | | Flyp Technologies Inc. d.b.a. Uberflip | Uberflip Services | Canada & United States | 2026-09-23 | | [GainSight](https://thirdpartyindex.com/vendors/gainsight-software.md) | Infrastructure | EU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States | 2026-09-23 | | [Groq](https://thirdpartyindex.com/vendors/groq.md) (AI model provider: Groq) | Infrastructure | EU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States | 2026-09-23 | | [Intercom, Inc.](https://thirdpartyindex.com/vendors/intercom.md) | Infrastructure | EU Data Center Sub-Processor Location: EU or Other: AWS European; US Data Center Sub-Processer Location: United State: United States | 2026-09-23 | | [Looker](https://thirdpartyindex.com/vendors/looker.md) | Infrastructure | EU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States | 2026-09-23 | | [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | Infrastructure | EU Data Center Sub-Processor Location: EU or Other: Ireland; US Data Center Sub-Processer Location: United State: United States | 2026-09-23 | | OntoLabs, LLC | Services & Support | United States | 2026-09-23 | | [OpenAI, LLC](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Infrastructure | EU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States | 2026-09-23 | | Seneca Global, Inc. | Services & Support | India | 2026-09-23 | | [Sigma](https://thirdpartyindex.com/vendors/sigma.md) | Infrastructure | EU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States | 2026-09-23 | | [Snowflake, Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | Infrastructure | EU Data Center Sub-Processor Location: EU or Other: Ireland; US Data Center Sub-Processer Location: United State: United States | 2026-09-23 | | Snowplow (https://snowplow.io) | Infrastructure | EU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States | 2026-09-23 | | Tatras Data USA Inc | Services & Support | United States | 2026-09-23 | Read from ([evidence](https://thirdpartyindex.com/evidence/7450)). CSV: https://thirdpartyindex.com/vendors/pathfactory/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (1) - PathFactory Inc. (Canada; United States) ## Web Technologies PathFactory's homepage made 206 requests to 33 domains, 14 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 14 third parties by category: Analytics 6 (HubSpot, Meta, LinkedIn, ZoomInfo, Intentsify, LLC; usually detected as Analytics: G2.com); Marketing automation 3 (6Sense Insights, Inc., Adobe, Salesloft); Advertising 2 (Google Cloud; usually detected as Advertising: Xandr); Cookie compliance 1 (CookieFirst); CDN 1 (Cloudflare); Widgets 1 (Navattic). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (14) - Google Cloud: 33 requests to google.com, doubleclick.net, googletagmanager.com, fonts.googleapis.com, google-analytics.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager - 6Sense Insights, Inc.: 16 requests to 6sc.co, 6sense.com; 6sense - Adobe: 10 requests to marketo.com, marketo.net, mktoresp.com; Marketo - CookieFirst: 9 requests to cookiefirst.com; CookieFirst - HubSpot: 9 requests to hubspot.com, hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hsforms.com, hubapi.com; HubSpot, HubSpot Analytics - Meta: 5 requests to facebook.net, facebook.com; Facebook Pixel 2.9.439 - G2.com: 3 requests to g2.com - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Navattic: 3 requests to navattic.com; Navattic - Salesloft: 3 requests to salesloft.com; Salesloft - ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo - Intentsify, LLC: 2 requests to intentsify.io; Intentsify - Cloudflare: 1 request to cloudflare.com; cdnjs - Xandr: 1 request to adnxs.com ### Unknown (1) Domains not identified yet: usbrowserspeed.com ### First party (1) - PathFactory: 103 requests to pathfactory.com, lookbookhq.com; Aprimo, Astro 6.4.8, Cloudflare, Font Awesome, HTTP/3, Lucide, Open Graph, PathFactory, Priority Hints, Radix UI, React, core-js 3.46.0, styled-components 5.3.11 11 tracked companies loaded by the homepage are not in PathFactory's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (3) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Command Alkon](https://thirdpartyindex.com/vendors/command-alkon.md): Marketing automation - [MinIO](https://thirdpartyindex.com/vendors/minio.md): Content engagement platform; processes prospect names, email addresses, company names, and content engagement behavior - [Uberflip](https://thirdpartyindex.com/vendors/uberflip.md): Services and Support ## Service status Incidents it reported on its own status page. - Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated) - Status page last read: 2026-11-11 - No incidents reported in the last 12 months - Latest incident reported: 2025-10-20: Degraded perfromance because of 3rd party cloud platform AWS Outage (no impact stated) ## Incidents reported by PathFactory's subprocessors Incidents reported in the last 30 days on their own status pages by 6 vendors PathFactory lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PathFactory lists as a subprocessor, reported INC20000337 (minor) - 2026-11-07: [Sigma](https://thirdpartyindex.com/vendors/sigma#status), which PathFactory lists as a subprocessor, reported Degraded performance in AWS US-WEST-2 hosted organizations (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PathFactory lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which PathFactory lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Sigma](https://thirdpartyindex.com/vendors/sigma#status), which PathFactory lists as a subprocessor, reported Service degradation in GCP-US-hosted organizations (no impact stated) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PathFactory lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which PathFactory lists as a subprocessor, reported Slow Fin Procedures (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PathFactory lists as a subprocessor, reported INC20000319 (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which PathFactory lists as a subprocessor, reported Industry-wide PHP and Node.js security update (no impact stated) - 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which PathFactory lists as a subprocessor, reported Elevated SFDC errors for few customers (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PathFactory lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PathFactory lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which PathFactory lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PathFactory lists as a subprocessor, reported INC20000294 (critical) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PathFactory lists as a subprocessor, reported INC20000290 (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PathFactory lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which PathFactory lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which PathFactory lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which PathFactory lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/pathfactory --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api