# Pathify

Pathify (pathify.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/pathify
- Documents last verified: 2026-09-30
- Transparency rating: 76/100 (how much it publishes, not how secure it is)
- Cite as: Pathify, Third Party Index, https://thirdpartyindex.com/vendors/pathify (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://pathify.com/data-processing-addendum/#subprocessors | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://pathify.com/data-processing-addendum/ | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://pathify.com/privacy-policy/ | 2026-09-30 | 2026-09-30 |
| Terms | https://pathify.com/terms-conditions/ | 2026-09-30 | 2026-09-30 |
| Status page | https://status.pathify.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (5)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Canny](https://thirdpartyindex.com/vendors/canny.md) | Customer support case management | United States | 2026-09-30 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Provision of the Google Gemini generative AI service underlying the AI Agent | Endpoints selected by Google, which may be located in any region in which Google operates and are predominantly located in the United States | 2026-09-30 |
| [Google Cloud (Google Cloud Platform IaaS)](https://thirdpartyindex.com/vendors/google-cloud.md) | Aggregated analytics of anonymized user actions, producing administrator-level views, subject to the restrictions in Section 7 of this DPA; Hosting and infrastructure for the CXP and the Services | United States | 2026-09-30 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Non-personalized HTTP logs for diagnostic purposes | United States | 2026-09-30 |
| [Twilio SendGrid (Twilio Inc.)](https://thirdpartyindex.com/vendors/sendgrid.md) | Transactional email and in-platform notifications | United States and other locations within Twilio’s global infrastructure. Twilio offers regional data residency for the European Union only; no Australian residency option is offered | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/21142)). CSV: https://thirdpartyindex.com/vendors/pathify/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (0 major or critical, 0 minor, 1 with no impact stated)
- Typical time to resolve: 2 h 8 min
- 2026-09-01: Intermittent connectivity errors affecting some integrations (no impact stated)
- 2026-05-07: Errors on Canvas Widgets (no impact stated)
- 2026-02-10: Investigating issues on course widgets. (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api