# Paubox

[4 tracked vendors](https://thirdpartyindex.com/vendors/paubox#used-by) name Paubox as a subprocessor, including [Rev](https://thirdpartyindex.com/vendors/rev), [DoseSpot](https://thirdpartyindex.com/vendors/dosespot) and [Nextiva](https://thirdpartyindex.com/vendors/nextiva). We have not found a subprocessor list published by Paubox. We monitor 5 of its documents, which we last checked on 2026-11-11.

Paubox (paubox.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/paubox
- Documents last verified: 2026-11-11
- Transparency rating: 36/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 4 tracked vendors rely on it directly, 20 within two hops, 44 within three
- Cite as: Paubox, Third Party Index, https://thirdpartyindex.com/vendors/paubox (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Data processing addendum | https://www.paubox.com/business-associate-agreement | 2026-11-11 | 2026-11-09 |
| Privacy policy | https://www.paubox.com/privacy-policy | 2026-11-11 | 2026-11-05 |
| Terms | https://www.paubox.com/terms-of-service | 2026-11-11 | 2026-11-05 |
| Security page | https://www.paubox.com/security | 2026-11-11 | 2026-11-05 |
| Status page | https://status.paubox.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (4)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [DoseSpot](https://thirdpartyindex.com/vendors/dosespot.md): HITRUST and HIPAA Certified Email Encryption Service
- [Nextiva](https://thirdpartyindex.com/vendors/nextiva.md): HIPAA-compliant email gateway
- [Personify Health](https://thirdpartyindex.com/vendors/personify-health.md)
- [Rev](https://thirdpartyindex.com/vendors/rev.md): Email delivery

## Service status

Incidents it reported on its own status page.

- Last 90 days: 3 reported incidents (0 major or critical, 3 minor, 0 with no impact stated)
- Typical time to resolve: 49 min
- Status page last read: 2026-11-12
- 2026-10-21: Customers reporting issue with MFA codes (minor)
- 2026-09-21: Dashboard data display issues affecting some Outbound and Marketing customers (minor)
- 2026-08-14: Users cannot log in to the Paubox Admin App/Paubox Dashboard (minor)
- 2026-07-22: Some Inbound customers report blank Inbound quarantines (no impact stated)
- 2026-07-08: Reports of intermittent inbound mail delays (minor)
- 2026-06-25: Quarantine release non functional for inbound security customers (minor)
- 2026-06-17: Microsoft certificate rotation causing higher than average secure message conversion for some outbound customers (minor)
- 2026-05-12: Some hosted/webmail customers report certificate errors blocking mobile log in (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api