# Perk

Perk (perk.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/perk
- Documents last verified: 2026-09-30
- Transparency rating: 95/100 (how much it publishes, not how secure it is)
- Cite as: Perk, Third Party Index, https://thirdpartyindex.com/vendors/perk (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trustcenter.perk.com/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://trustcenter.perk.com/subprocessors | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://www.perk.com/legal-uploads/data-processing-addendum/en/current.pdf | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.perk.com/legal/privacy-policy/ | 2026-09-30 | 2026-09-30 |
| Terms | https://www.perk.com/legal/cardholder-terms/ | 2026-09-30 | 2026-09-30 |
| Security page | https://www.perk.com/security/ | 2026-09-30 | 2026-09-30 |
| security.txt | https://www.perk.com/.well-known/security.txt | 2026-09-30 | 2026-09-30 |
| Status page | https://status.perk.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (35)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Acai Travel](https://thirdpartyindex.com/vendors/acai-travel.md) | \*\*Perk Travel\*\*; Customer support optimisation | Spain (EU/EEA) | 2026-09-30 |
| Aerticket Conso, GmbH | \*\*Perk Travel\*\*; Travel provider | Germany (EU/EEA) | 2026-09-30 |
| AirHelp Germany, GmbH | \*\*Perk Travel\*\*; Flight compensation provider | Germany (EU/EEA) | 2026-09-30 |
| [Amadeus IT Group, S.A](https://thirdpartyindex.com/vendors/amadeus-global-travel-distribution.md) | \*\*Perk Travel\*\*; Travel provider | Spain (EU/EEA) | 2026-09-30 |
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | \*\*Perk Travel \| Click Travel\*\*; Cloud provider | Ireland, Germany (EU/EEA) | 2026-09-30 |
| Astrada Technologies Limited | \*\*Perk Spend (only Bring Your Own Card)\*\*; Orchestration of transaction data | United Kingdom (adequacy) | 2026-09-30 |
| [Atlassian (Trundl)](https://thirdpartyindex.com/vendors/atlassian.md) | \*\*Perk Travel \| Perk Spend \| Click Travel \| AmTrav\*\*; Project management and issue tracking tool | Ireland, Germany (EU/EEA) | 2026-09-30 |
| Bland.ai | \*\*Perk Travel\*\*; Hotel supplier confirmations | United States (EU SCCs) | 2026-09-30 |
| Celonis Inc. (Make.com) | \*\*Perk Travel \| Perk Spend \| Click Travel \| AmTrav\*\*; Workflows and automation tool | United States (EU SCCs) | 2026-09-30 |
| Concentrix Management Holding GmbH & Co. KG (formerly Webhelp Holding Germany GmbH) | \*\*Perk Travel\*\*; Customer support | Germany (EU/EEA) | 2026-09-30 |
| Cronofy | \*\*Click Travel\*\*; Calendar synchronisation tool | Germany (EU/EEA) | 2026-09-30 |
| [EAN.com, LP (Expedia)](https://thirdpartyindex.com/vendors/expedia-group.md) | \*\*Perk Travel\*\*; Travel inventory aggregator | United States (EU SCCs) | 2026-09-30 |
| Enshored, LLC | \*\*Perk Travel\*\*; Customer support | Philippines (EU SCCs) | 2026-09-30 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | \*\*Perk Travel \| Perk Spend \| Click Travel \| AmTrav\*\*; Cloud services, productivity and collaboration tools | Ireland, Germany, Belgium (EU/EEA) \| Switzerland (adequacy) | 2026-09-30 |
| Gordian Software, Inc | \*\*Perk Travel\*\*; Airline seats selection | United States (EU SCCs) | 2026-09-30 |
| Hotelbeds, S.L.U. | \*\*Perk Travel\*\*; Travel inventory aggregator | Spain (EU/EEA) | 2026-09-30 |
| IGT Solutions Egypt | \*\*Perk Travel\*\*; Customer support | Egypt (EU SCCs) | 2026-09-30 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | \*\*Click Travel\*\*; Customer support | United States (EU SCCs) | 2026-09-30 |
| [Looker (Google, LLC)](https://thirdpartyindex.com/vendors/google-cloud.md) | \*\*Perk Travel \| Perk Spend \| AmTrav \| Click Travel\*\*; Customer reporting tool | Ireland (EU/EEA) | 2026-09-30 |
| [Merge API, Inc.](https://thirdpartyindex.com/vendors/merge-api.md) | \*\*Perk Travel\*\*; API integration services | United States (EU SCCs) | 2026-09-30 |
| [Microsoft (Azure)](https://thirdpartyindex.com/vendors/microsoft.md) | \*\*Perk Spend\*\*; Invoice recognition and SFTP server (if applicable) | Switzerland (adequacy) | 2026-09-30 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) | \*\*Perk Travel\*\*; Data analysis and classification | United States (EU SCCs) | 2026-09-30 |
| [Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | \*\*Perk Spend\*\*; In-app messaging | United States (EU SCCs) | 2026-09-30 |
| [SendSafely, Inc.](https://thirdpartyindex.com/vendors/sendsafely.md) | \*\*Perk Travel \| Perk Spend \| AmTrav \| Click Travel\*\*; End-to-end encryption platform | United States (EU SCCs) | 2026-09-30 |
| SilverRail Technologies Inc. | \*\*Perk Travel \| Click Travel\*\*; Train travel | United States (EU SCCs) | 2026-09-30 |
| SiteMinder Distribution Limited | \*\*Perk Travel\*\*; Travel inventory aggregator | United Kingdom (adequacy) | 2026-09-30 |
| [Stripe Inc.](https://thirdpartyindex.com/vendors/stripe.md) | \*\*Perk Spend (only Direct Reimbursements)\*\*; Payments execution | United States (EU SCCs) | 2026-09-30 |
| Trainline.com, Ltd. | \*\*Perk Travel\*\*; Travel inventory aggregator | United Kingdom (adequacy) | 2026-09-30 |
| Travelfusion, Ltd. | \*\*Perk Travel\*\*; Travel inventory aggregator | United Kingdom (adequacy) | 2026-09-30 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | \*\*Perk Travel\*\*; Customer support phone calls platform | United States (EU SCCs) | 2026-09-30 |
| Venue Directory (ABC Connections) | \*\*Click Travel\*\*; Meeting rooms and event venues aggregator | Ireland (EU/EEA) | 2026-09-30 |
| Wenrix, Ltd. | \*\*Perk Travel\*\*; Airfare optimization | Israel (adequacy) | 2026-09-30 |
| Yngen Datacom, Corp. | \*\*Perk Travel\*\*; Customer care | Philippines (EU SCCs) | 2026-09-30 |
| [Zapier, Inc.](https://thirdpartyindex.com/vendors/zapier.md) | \*\*Perk Travel \| Perk Spend\*\*; Workflows and automation tool | United States (EU SCCs) | 2026-09-30 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | \*\*Perk Travel \| Perk Spend\*\*; Multi-channel customer support tool | Ireland (EU/EEA) | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/24631)). CSV: https://thirdpartyindex.com/vendors/perk/subprocessors.csv

### Its own affiliates (1)

- Perk Platform SLU (Spain (EU/EEA))

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/24618))
- Claimed: GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/24618))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 14 reported incidents (7 major or critical, 7 minor, 0 with no impact stated)
- Typical time to resolve: 18 h 23 min
- 2026-09-30: Okta SSO Login Temporarily Unavailable (major)
- 2026-09-28: Issue displaying some Ryanair content (major)
- 2026-09-27: “Charge to Perk” was unavailable for Airbnb Bookings (major)
- 2026-09-15: Train booking disruptions with Renfe (minor)
- 2026-09-14: Train Booking Disruption Notice (minor)
- 2026-09-14: Issues booking UK train travel (major)
- 2026-09-04: Delayed Deliveries for Microsoft Email Addresses (Outlook / Hotmail) (minor)
- 2026-08-24: Issue Displaying Hertz Car Rentals (minor)

## Security contact

From its security.txt (https://www.perk.com/.well-known/security.txt):

- Contact: mailto:securityteam@travelperk.com
- Disclosure policy: https://app.intigriti.com/company/programs/travelperk/travelperk/detail
- Acknowledgments: https://app.intigriti.com/company/programs/travelperk/travelperk/leaderboard
- Security jobs: https://www.travelperk.com/careers/

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api