# Perplexity AI Perplexity AI declares [23 subprocessors](https://thirdpartyindex.com/vendors/perplexity-ai#subprocessors) in [its subprocessor list](https://trust.perplexity.ai/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/54372)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-21. [36 tracked vendors](https://thirdpartyindex.com/vendors/perplexity-ai#used-by) name Perplexity AI as a subprocessor, including [Zoom](https://thirdpartyindex.com/vendors/zoom), [Apollo](https://thirdpartyindex.com/vendors/apollo) and [Fireflies.AI](https://thirdpartyindex.com/vendors/fireflies-ai-2). Perplexity AI (perplexity.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/perplexity-ai - Documents last verified: 2026-11-11 - Transparency rating: 100/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8 - Supply chain: relies on 22 tracked vendors directly, 136 within two hops, 420 within three; 36 tracked vendors rely on it directly, 369 within two hops, 1785 within three - Cite as: Perplexity AI, Third Party Index, https://thirdpartyindex.com/vendors/perplexity-ai (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.perplexity.ai/ | 2026-11-11 | 2026-11-11 | | Subprocessor list | https://trust.perplexity.ai/subprocessors | 2026-11-11 | 2026-10-06 | | Data processing addendum | https://www.perplexity.ai/hub/legal/dpa | 2026-11-11 | 2026-10-26 | | Privacy policy | https://www.perplexity.ai/hub/legal/privacy-notice | 2026-11-11 | 2026-10-31 | | Terms | https://www.perplexity.ai/hub/legal/terms-of-service | 2026-11-11 | 2026-10-26 | | Security page | https://www.perplexity.ai/hub/security | 2026-11-11 | 2026-10-14 | | security.txt | https://www.perplexity.ai/.well-known/security.txt | 2026-11-11 | 2026-09-21 | | Status page | https://status.perplexity.com/ | 2026-11-11 | 2026-11-11 | | Security advisories | https://www.perplexity.ai/hub/security-vdp | 2026-11-11 | 2026-10-14 | ## Subprocessors (23) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Airbyte](https://thirdpartyindex.com/vendors/airbyte.md) | Data ingestion platform; Data integration and movement | US | 2026-10-01 | | [Amazon Bedrock](https://thirdpartyindex.com/vendors/amazon-web-services.md) (AI model provider: Amazon Bedrock) | Artificial intelligence research and deployment; Cloud provider | US | 2026-10-01 | | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure and security; Cloud provider | US | 2026-10-01 | | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Artificial intelligence research and deployment, including AI models like Claude; Cloud provider | US | 2026-10-01 | | [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse.md) | Data analytics; Reporting and analytics | US | 2026-10-01 | | [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Cloud monitoring; Edge network and security infrastructure | US | 2026-10-01 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Cloud monitoring; Cloud monitoring and observability platform | US | 2026-10-01 | | [Datafold](https://thirdpartyindex.com/vendors/datafold.md) | Data analytics; Data quality monitoring tool | US | 2026-10-01 | | [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | Text-to-speech services | US | 2026-10-01 | | [Fivetran](https://thirdpartyindex.com/vendors/fivetran.md) | Data Ingestion Platform; Data integration and movement | US | 2026-10-01 | | [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | Artificial intelligence research and deployment, including AI models like Gemini; Cloud provider | US | 2026-10-01 | | [Hex](https://thirdpartyindex.com/vendors/hex.md) | Business intelligence tool; Data analytics | US | 2026-10-01 | | [Loops.so](https://thirdpartyindex.com/vendors/oneleet.md) | Email marketing and automation platform; Marketing | US | 2026-10-01 | | [Merge](https://thirdpartyindex.com/vendors/merge-api.md) | Integrations; Third Party connectors for Perplexity AI platform | US | 2026-10-01 | | [Metronome](https://thirdpartyindex.com/vendors/metronome.md) | Finance and payments; Payment processing platform | US | 2026-10-01 | | [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud computing services including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) offerings.; Cloud provider | US | 2026-10-01 | | [Omni Analytics](https://thirdpartyindex.com/vendors/omni.md) | Data analytics; Data warehouse business intelligence tool | US | 2026-10-01 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Cloud provider; OpenAI is an artificial intelligence (AI) research and deployment tool | US | 2026-10-01 | | [Pipedream](https://thirdpartyindex.com/vendors/pipedream.md) | Integrations; Third Party connectors for Perplexity AI platform | US | 2026-10-01 | | [Polytomic](https://thirdpartyindex.com/vendors/polytomic.md) | Data Integration and Movement | US | 2026-10-01 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Cloud data warehouse and analytics platform; Data storage and processing | US | 2026-10-01 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Finance and payments; Payment processing platform | US | 2026-10-01 | | [xAI](https://thirdpartyindex.com/vendors/spacexai.md) (AI model provider: xAI) | Artificial intelligence research and deployment, including AI models like Grok; Cloud provider | US | 2026-10-01 | Read from ([evidence](https://thirdpartyindex.com/evidence/9136)). CSV: https://thirdpartyindex.com/vendors/perplexity-ai/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 6. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2, ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/92458)) - Claimed: SOC 2 Type II, HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/92458)) - FedRAMP Marketplace: 20x Low · 3 agency authorizations · since Feb 1, 2026 ## Web Technologies Perplexity AI's homepage made 170 requests to 6 domains, 4 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 4 third parties by category: Analytics 1 (Cloudflare); A/B Testing 1 (Eppo); Authentication 1 (Google Cloud); RUM 1 (Datadog). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (4) - Google Cloud: 3 requests to google.com; Google Sign-in (its subprocessor list names it too) - Cloudflare: 2 requests to cloudflareinsights.com; Cloudflare Browser Insights (its subprocessor list names it too) - Datadog: 2 requests to browser-intake-datadoghq.com; Datadog (its subprocessor list names it too) - Eppo: 1 request to eppo.cloud; Eppo ### Unknown (1) Domains not identified yet: singular.net ### First party (1) - Perplexity AI: 160 requests to perplexity.ai; Amazon ALB, Amazon Web Services, Cloudflare, HSTS, HTTP/3, Open Graph ## Subprocessor of (36) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Apollo](https://thirdpartyindex.com/vendors/apollo.md) - [Atomicwork](https://thirdpartyindex.com/vendors/atomicwork.md): Artificial Intelligence - [Day AI](https://thirdpartyindex.com/vendors/day-ai.md): Web search & enrichment - [DevRev](https://thirdpartyindex.com/vendors/devrev.md): Web search and inference provider/ Processing of search queries to retrieve real time web index data. - [Enlyft](https://thirdpartyindex.com/vendors/enlyft.md): AI web research - [Factors.ai](https://thirdpartyindex.com/vendors/factors-ai.md): When AI Features are used by the Customer - [Fireflies.AI](https://thirdpartyindex.com/vendors/fireflies-ai-2.md): LLM search service - [FirstTouch](https://thirdpartyindex.com/vendors/firsttouch.md): AI-driven web research and deep prospect analysis. - [FullFunnel](https://thirdpartyindex.com/vendors/fullfunnel-co.md): AI-powered research and information retrieval - [Gamma](https://thirdpartyindex.com/vendors/gamma.md): Artificial intelligence services - [Genezio](https://thirdpartyindex.com/vendors/genezio.md): General purpose AI - [Harriet](https://thirdpartyindex.com/vendors/harriet.md): Web search tool (sub-processor; queries and supporting context shared to generate responses; not used for model training; zero data retention) - [Hivelighter](https://thirdpartyindex.com/vendors/hivelighter.md): AI-assisted web search (if enabled) - [Insites](https://thirdpartyindex.com/vendors/insites.md) - [Kasten](https://thirdpartyindex.com/vendors/kasten.md): Provides search engine used for AI-powered information retrieval and question answering - [Lovable](https://thirdpartyindex.com/vendors/lovable.md): Web search for customer apps and the agent. - [Maybe\*](https://thirdpartyindex.com/vendors/maybe.md): LLM - [One Horizon](https://thirdpartyindex.com/vendors/one-horizon.md): Company information for sales and marketing - [Raycast](https://thirdpartyindex.com/vendors/raycast.md): Generative AI functionalities; Transfer Mechanism(s): SCCs, DPF and UK Extension - [Relevance AI](https://thirdpartyindex.com/vendors/relevance-ai.md): AI Models; Engineering - [Revolear](https://thirdpartyindex.com/vendors/revolear.md): Search - [SignalTo](https://thirdpartyindex.com/vendors/signalto.md): AI visibility monitoring - [SigParser](https://thirdpartyindex.com/vendors/sigparser.md): 115 Sansome St, Suite 900, San Francisco, CA 94104, Support@perplexity.ai. Perplexity provides sub-processing to search for company information and enrich Proce… - [Sitecore](https://thirdpartyindex.com/vendors/sitecore.md): Fallback AI model/search processing for Customer prompts - [Sliq](https://thirdpartyindex.com/vendors/sliq.md): AI web search for company and meeting research. No Customer Data is used for model training. - [Snowfire AI](https://thirdpartyindex.com/vendors/snowfire-ai.md) - [Spellar](https://thirdpartyindex.com/vendors/spellar.md): AI answers via API - [Stacksync](https://thirdpartyindex.com/vendors/stacksync.md): AI inference provider (web search) - [Swa](https://thirdpartyindex.com/vendors/swa.md) - [Templafy](https://thirdpartyindex.com/vendors/templafy.md): Web search - [Together AI](https://thirdpartyindex.com/vendors/together-ai.md): AI services - [Topsail](https://thirdpartyindex.com/vendors/topsail.md): Research workflows where enabled. - [Trickest](https://thirdpartyindex.com/vendors/trickest.md): Web search - [Veeam Software](https://thirdpartyindex.com/vendors/veeam-software.md): Provides search engine used for AI-powered information retrieval and question answering - [WorkSpan](https://thirdpartyindex.com/vendors/workspan.md): Web Search - [Zoom](https://thirdpartyindex.com/vendors/zoom.md): Intelligent Features Service Provider ## Service status Incidents it reported on its own status page. - Last 79 days: 26 reported incidents (18 major or critical, 6 minor, 2 with no impact stated) - Typical time to resolve: 36 min - Status page last read: 2026-11-12 - 2026-10-09: Elevated API errors and timeouts (minor) - 2026-09-07: We have identified few connectors that are impacting users. (major) - 2026-09-07: Issue with usage based billing (critical) - 2026-08-31: Computer Tasks Degraded (no impact stated) - 2026-08-24: Computer Sandbox Errors (minor) - 2026-08-24: Investigating API issue (critical) - 2026-08-24: Computer Sandbox Issue (minor) - 2026-08-24: Computer sandbox issues (critical) ## Incidents reported by Perplexity AI's subprocessors Incidents reported in the last 30 days on their own status pages by 13 vendors Perplexity AI lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Perplexity AI lists as a subprocessor, reported INC20000347 (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Perplexity AI lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor) - 2026-11-11: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Scribe v3 Live outage (major) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Perplexity AI lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Oneleet](https://thirdpartyindex.com/vendors/oneleet#status), which Perplexity AI lists as a subprocessor, reported Degraded performance with code scanning services (major) - 2026-11-10: [Metronome](https://thirdpartyindex.com/vendors/metronome#status), which Perplexity AI lists as a subprocessor, reported Alerts are delayed (major) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Perplexity AI lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Perplexity AI lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Perplexity AI lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor) - 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Intermittent Sign in issue (no impact stated) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Metronome](https://thirdpartyindex.com/vendors/metronome#status), which Perplexity AI lists as a subprocessor, reported Raw Events Data Export Data is Stale (no impact stated) - 2026-11-02: [Pipedream](https://thirdpartyindex.com/vendors/pipedream#status), which Perplexity AI lists as a subprocessor, reported Docs unavailable (no impact stated) - 2026-11-02: [Metronome](https://thirdpartyindex.com/vendors/metronome#status), which Perplexity AI lists as a subprocessor, reported \[RESOLVED\] raw events data export may have stale data (no impact stated) - 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Perplexity AI lists as a subprocessor, reported SQL Console database connection outage (minor) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Perplexity AI lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Perplexity AI lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported ElevenCreative - Image & Video - Degraded performance (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Perplexity AI lists as a subprocessor, reported INC20000319 (minor) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Perplexity AI lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Perplexity AI lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Perplexity AI lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Perplexity AI lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-27: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Perplexity AI lists as a subprocessor, reported Slower page loading in US East (minor) - 2026-10-27: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Perplexity AI lists as a subprocessor, reported Azure AI endpoints failing for customers hosted in Azure East US 2 (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Perplexity AI lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Perplexity AI lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Perplexity AI lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Perplexity AI lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Perplexity AI lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Perplexity AI lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Perplexity AI lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Perplexity AI lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Perplexity AI lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Perplexity AI lists as a subprocessor, reported Degraded support ticket submission and response (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Perplexity AI lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Metronome](https://thirdpartyindex.com/vendors/metronome#status), which Perplexity AI lists as a subprocessor, reported Ingest and Alerts are delayed (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Metronome](https://thirdpartyindex.com/vendors/metronome#status), which Perplexity AI lists as a subprocessor, reported Alerts are delayed (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Perplexity AI lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Perplexity AI lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Perplexity AI lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Perplexity AI lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Inbound Twilio calls experiencing intermittent connection failures (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported EU Agents disruption in SIP calls (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Marketing website (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Claude MCP connection not working (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Request failures with the V3 model (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported \[Isolated environments\] Issue with voices on EU and India Residency environments (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Increased Rate of LLM Failure Errors on Agent Platform Calls (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Instant Voice Clone creation failures (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Some TTS requests seeing increased latency (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Payment Issues (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Website Slowness and API Request Latency (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Website authentication rejecting all frontend requests (critical) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Some support request forms may be unavailable (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported EU Residency - Conversation history not showing for recent calls (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Elevated error rate for Eleven Multilingual v2 model (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Agent SIP Conversation Disruption (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Increased API error rate (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Elevated error rates querying voices (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Elevated error rates for TTS v3, Dubbing, STT (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Transfer to Human not working correctly (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Increased error rate for Forced Alignment (major) - 2026-10-21: [Merge API](https://thirdpartyindex.com/vendors/merge-api#status), which Perplexity AI lists as a subprocessor, reported Intermittent 429s (no impact stated) - 2026-10-21: [Merge API](https://thirdpartyindex.com/vendors/merge-api#status), which Perplexity AI lists as a subprocessor, reported Temporary Integration Downtime (no impact stated) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Perplexity AI lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Perplexity AI lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Perplexity AI lists as a subprocessor, reported Google Cloud Outage (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Perplexity AI lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Perplexity AI lists as a subprocessor, reported INC20000294 (critical) - 2026-10-19: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Perplexity AI lists as a subprocessor, reported Outage Detected (critical) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Perplexity AI lists as a subprocessor, reported INC20000290 (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Perplexity AI lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Perplexity AI lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Perplexity AI lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Perplexity AI lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Perplexity AI lists as a subprocessor, reported Reports of Omni failing to load (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Perplexity AI lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [Airbyte](https://thirdpartyindex.com/vendors/airbyte#status), which Perplexity AI lists as a subprocessor, reported QuickBooks Connector: Upgrade and Re-Authentication Required (no impact stated) - 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Multiple US endpoints experiencing timeouts and latency (major) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Perplexity AI lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Perplexity AI lists as a subprocessor, reported Instant Voice Clone creation failures (minor) ## Federal contracts U.S. government prime awards and reported subawards to its UEI (P9N9FFAUBLQ4), from USAspending, by funding agency. Records show funding, not use. | Agency | Department | Prime awards | Obligated | Subawards | Subaward total | First | Last | |---|---|---|---|---|---|---|---| | Small Business Administration | Small Business Administration | 1 | $1.5M | — | — | 2026-06-15 | 2026-06-15 | | U.S. International Development Finance Corporation | U.S. International Development Finance Corporation | 1 | $100.0K | — | — | 2026-06-09 | 2026-06-09 | 2 records ([evidence](https://thirdpartyindex.com/evidence/10536)). Details: https://thirdpartyindex.com/vendors/perplexity-ai/federal ## Recent changes Changes to its documents and subprocessor list since monitoring began. - 2026-10-01: Changed registry listing: fedramp:FR2604643715 ([evidence](https://thirdpartyindex.com/evidence/30708)) Feed: https://thirdpartyindex.com/vendors/perplexity-ai/changes.atom The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/perplexity-ai ## Security contact From its security.txt (https://www.perplexity.ai/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/1214)): - Contact: mailto:security@perplexity.ai - Disclosure policy: https://www.perplexity.ai/security - Security jobs: https://www.perplexity.ai/careers - Valid until 2027-12-31 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api