# PFL

PFL (pfl.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/pfl
- Documents last verified: 2026-10-07
- Transparency rating: 39/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Cite as: PFL, Third Party Index, https://thirdpartyindex.com/vendors/pfl (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.pfl.com/pfltrust-compliance | 2026-10-07 | 2026-10-07 |
| Data processing addendum | https://uploads-ssl.webflow.com/636eb3de2c89f710ec8aeca6/63d8643ed5797d13f91d7dbe\_PFL-Data-Processing-Addendum.pdf | 2026-10-07 | 2026-10-07 |
| Privacy policy | https://www.pfl.com/privacy-policy | 2026-10-07 | 2026-10-07 |
| Terms | https://www.pfl.com/tma-terms-and-conditions | 2026-10-07 | 2026-10-07 |
| Status page | https://status.pfl.com/ | 2026-10-07 | 2026-10-07 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (1 major or critical, 0 minor, 0 with no impact stated)
- Typical time to resolve: 19 h 10 min
- Status page last read: 2026-10-08
- 2026-09-16: Some Salesforce Embedded PMCs Not Accessible (major)
- 2026-06-24: Insights in the PFL App Not Loading (major)
- 2026-05-29: Salesforce Embedded PMCs API User Issue (major)
- 2026-05-21: Insights in the PFL App Not Loading (minor)
- 2026-05-18: Microsoft Outage Impacting PFL Insights (minor)
- 2026-05-05: Insights Status Updates Delyaed (minor)
- 2026-04-27: Status Update Delays (minor)
- 2025-10-21: Insights Reporting Unavailable (critical)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api