# Ping Identity Ping Identity declares [33 subprocessors](https://thirdpartyindex.com/vendors/ping-identity#subprocessors), plus 9 of its own affiliates, in [its subprocessor list](https://www.pingidentity.com/en-us/docs/legal/data-supplement), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/144275)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare). No published changes since we first read it on 2026-10-23. [8 tracked vendors](https://thirdpartyindex.com/vendors/ping-identity#used-by) name Ping Identity as a subprocessor, including [Vonage](https://thirdpartyindex.com/vendors/vonage), [Digicert](https://thirdpartyindex.com/vendors/digicert) and [Benevity](https://thirdpartyindex.com/vendors/benevity). Ping Identity (pingidentity.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/ping-identity - Documents last verified: 2026-11-11 - Transparency rating: 95/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 21 tracked vendors directly, 132 within two hops, 458 within three; 8 tracked vendors rely on it directly, 66 within two hops, 2414 within three - Cite as: Ping Identity, Third Party Index, https://thirdpartyindex.com/vendors/ping-identity (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://www.pingidentity.com/en/lp/trust-every-digital-moment.html | 2026-11-11 | 2026-11-04 | | Subprocessor list | https://www.pingidentity.com/en-us/docs/legal/data-supplement | 2026-11-11 | 2026-10-23 | | Data processing addendum | https://www.pingidentity.com/en/legal/privacy-data-processing.html | 2026-11-11 | 2026-10-23 | | Privacy policy | https://www.pingidentity.com/en-us/docs/legal/privacy | 2026-11-11 | 2026-09-21 | | Security page | https://www.pingidentity.com/en-us/docs/legal/security-exhibit | 2026-11-11 | 2026-09-21 | | security.txt | https://www.pingidentity.com/.well-known/security.txt | 2026-11-11 | 2026-10-23 | | Status page | https://status.pingidentity.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (33) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | Amazon Web Services – Infrastructure & Email Notifications (AWS) | Data center providing infrastructure-as-a-service; and email notification services for customers. Customers select the region(s) of data residency | United States; Germany; Ireland; Australia; Canada; Singapore | 2026-10-23 | | Amazon Web Services – Push Notification Services (AWS) | Push notification services for customers. Customers select the region(s) of data residency offered by Ping Identity | United States; Germany; Ireland; Australia; Canada; Singapore | 2026-10-23 | | Amazon Web Services – Rekognition Image Verification (AWS) | Rekognition image verification. Data is stored in region(s) selected by customer for PingOne tenant. | United States; Germany; Ireland; Australia; Canada; Singapore | 2026-10-23 | | Appfire | Salesforce-to-Jira integration.; Securely automates transfer of support ticket data from Salesforce to Jira | United States | 2026-10-23 | | Atlassian Cloud | Customer documentation and data related to support cases may be stored in Atlassian Cloud; Documentation and issue tracking. | United States | 2026-10-23 | | [Box](https://thirdpartyindex.com/vendors/box.md) | Generally applicable when a customer files a support case and attaches customer data to the ticket (e.g., attachments, log files); Storage and transfer of log files for customer support. | United States | 2026-10-23 | | [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Cloudflare provides a content delivery network and distributed DOS attack prevention services, and offers security and performance benefits to all Ping cloud customers.; Customers cannot select the region where data is processed | Cloudflare Network Locations | 2026-10-23 | | Code42 | Backup of customer support endpoints.; Backup of customer support endpoints. Customer data related to support cases may be processed on endpoints in use by customer support personnel. All data is encrypted and the encryption key is controlled by Ping | United States | 2026-10-23 | | [Crowdstrike](https://thirdpartyindex.com/vendors/crowdstrike.md) | Crowdstrike might have access to customer data in the event of a security incident; Incident response. | United States | 2026-10-23 | | [Data Zoo](https://thirdpartyindex.com/vendors/data-zoo.md) | Offering provides real-time identity verification by accessing authoritative data sources | United States; Canada; Australia; Singapore; Germany | 2026-10-23 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | SaaS monitoring and observability platform | Germany | 2026-10-23 | | [Elasticsearch Inc](https://thirdpartyindex.com/vendors/elasticsearch.md) | Visualization and analytics | As configured by customer | 2026-10-23 | | ForgeRock AUS Pty. Ltd | Support and Operations | Australia | 2026-10-23 | | [Glean](https://thirdpartyindex.com/vendors/glean.md) | Glean provides AI-powered enterprise search and knowledge retrieval capabilities for workforce productivity | United States | 2026-10-23 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Corporate email and documentation.; Email correspondence and documents may contain customer data; Hosting and analytics | As configured by customer; United States | 2026-10-23 | | Google Chronicle | Customer data is logged for security monitoring and troubleshooting purposes; Security log and event management; security analytics. | United States | 2026-10-23 | | [Google Vertex AI](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | To provide generative artificial intelligence and natural language processing services to support technical troubleshooting and intelligent assistance. | Inference is co-located with the customer's deployment region | 2026-10-23 | | [IDLayr](https://thirdpartyindex.com/vendors/idlayr.md) | Provides mobile-based identity verification using phone numbers as secure digital identities | United States; Germany | 2026-10-23 | | Mitek Systems | Document verification and image verification | United States, Ireland, Canada (only if configured by the customer) | 2026-10-23 | | MX Technologies | Authenticates account ownership through document-based verification | United States | 2026-10-23 | | [New Relic](https://thirdpartyindex.com/vendors/new-relic.md) | Application performance management; Performance metrics for customer tenants | United States | 2026-10-23 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | To provide generative artificial intelligence and natural language processing services to support technical troubleshooting and intelligent assistance | Inference is co-located with the customer's deployment region | 2026-10-23 | | [OwnBackup](https://thirdpartyindex.com/vendors/own.md) | Cloud backup of Salesforce data.; When customers file a support case in Salesforce, that data will be backed up periodically | United States | 2026-10-23 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer data related to support cases may be stored in Salesforce; Service cloud that facilitates the customer support ticketing process. | United States | 2026-10-23 | | Secret Double Octopus | Passwordless authentication | Israel | 2026-10-23 | | [Signicat](https://thirdpartyindex.com/vendors/signicat.md) | Supports near field communication (NFC) reading and verification of chip-enabled government identity documents | Ireland | 2026-10-23 | | [Splunk](https://thirdpartyindex.com/vendors/splunk.md) | Customer data is logged for event monitoring and troubleshooting purposes and is retained in the region of residency; Operational logs and business analytics. | United States; Germany; Australia; Canada | 2026-10-23 | | [SupportLogic](https://thirdpartyindex.com/vendors/supportlogic.md) | Customer support case management; Used to increase productivity and improve backlog management for the global customer support team | United States | 2026-10-23 | | [Transunion](https://thirdpartyindex.com/vendors/transunion.md) | Verifying and processing biographic data and PII like address, name, SSN. Also verifying the identity associated with a payment card | United States | 2026-10-23 | | [Trinsic](https://thirdpartyindex.com/vendors/trinsic-id.md) | Enable global interoperability of digital identities | United States; India | 2026-10-23 | | [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Secure SMS OTP and voice authentication | United States | 2026-10-23 | | [Veriff](https://thirdpartyindex.com/vendors/veriff.md) | Identification document verification | United States; Ireland | 2026-10-23 | | [Vonage](https://thirdpartyindex.com/vendors/vonage.md) | Secure SMS authentication | United States | 2026-10-23 | Read from ([evidence](https://thirdpartyindex.com/evidence/144275)). CSV: https://thirdpartyindex.com/vendors/ping-identity/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (9) - Ping Identity Corporation (Norway; United Kingdom; United States) - Ping Identity Australia Pty Ltd (Australia) - Ping Identity Canada Inc (Canada) - Ping Identity Deutschland GmbH (Germany) - Ping Identity France (France) - Ping Identity India Private Limited (India) - Ping Identity Israel Ltd. (Israel) - Ping Identity NZ Limited (New Zealand) - Ping Identity Singapore Pte. Ltd. (Singapore) ## Web Technologies Ping Identity's homepage made 278 requests to 40 domains, 20 services controlled by another company, and 2 domains not identified. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 20 third parties by category: Analytics 7 (LinkedIn, ZoomInfo, CaliberMind, Meta, Cloudflare, Intentsify, LLC; usually detected as Analytics: G2.com); Advertising 4 (Google Cloud, Microsoft, Reddit, Inc., Simpli.fi); Marketing automation 3 (6Sense Insights, Inc., Adobe, Hushly); Security 2 (DataGrail; usually detected as Security: Amazon Web Services); Live chat 1 (Qualified.com, Inc.); Documentation 1 (TechTarget, Inc.); Issue trackers 1 (usually detected as Issue trackers: Sentry); RUM 1 (Akamai). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (20) - Qualified.com, Inc.: 36 requests to qualified.com; Qualified - Google Cloud: 32 requests to google.com, doubleclick.net, gstatic.com, fonts.googleapis.com, googletagmanager.com; DoubleClick Floodlight, Google Tag Manager (its subprocessor list names it too) - 6Sense Insights, Inc.: 19 requests to 6sc.co, 6sense.com; 6sense - Microsoft: 13 requests to clarity.ms, bing.com; Microsoft Advertising - Akamai: 7 requests to go-mpulse.net, 72-94-239-8\_s-23-44-133-39\_ts-1793754044-clienttons-s.akamaihd.net, akstat.io, jbpo6caxgv7mu2xkqo6a-pail0o-bce4fb7f3-clientnsv4-s.akamaihd.net, trial-eum-clientnsv4-s.akamaihd.net, trial-eum-clienttons-s.akamaihd.net; Akamai mPulse - LinkedIn: 6 requests to linkedin.com, licdn.com; Linkedin Insight Tag - ZoomInfo: 5 requests to zoominfo.com, zi-scripts.com; Zoominfo - Adobe: 4 requests to marketo.net, mktoresp.com, rum.hlx.page; Marketo - CaliberMind: 3 requests to calibermind.com; CaliberMind - G2.com: 3 requests to g2.com - Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.435 - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - TechTarget, Inc.: 2 requests to techtarget.com; TechTarget - Amazon Web Services: 1 request to on.aws - Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights (its subprocessor list names it too) - DataGrail: 1 request to datagrail.io; DataGrail - Hushly: 1 request to hushly.com; Hushly - Intentsify, LLC: 1 request to intentsify.io; Intentsify - Sentry: 1 request to sentry.io - Simpli.fi: 1 request to simpli.fi; Simpli.fi ### Unknown (2) Domains not identified yet: adsuite.pro, usbrowserspeed.com ### First party (1) - Ping Identity: 133 requests to pingidentity.com; Adobe Experience Manager, Akamai, Boomerang, GSAP 3.12.7, Google Analytics, Google Font API, HSTS, HTTP/3, Java, Level Access, LottieFiles 5.13.0, Microsoft Clarity, Open Graph, Priority Hints, Segment 1.42.3-mr.2, Sentry, Swiper, core-js 3.26.1 11 tracked companies loaded by the homepage are not in Ping Identity's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (8) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Benevity](https://thirdpartyindex.com/vendors/benevity.md): Single Sign On provider for integration with clients identity provider (IPD). - [Digicert](https://thirdpartyindex.com/vendors/digicert.md): Vercara only - Support Vercara identity and access management - [FICO](https://thirdpartyindex.com/vendors/fico.md): Comprehensive identity management services for FICO Platform - [Fluent Commerce](https://thirdpartyindex.com/vendors/fluent-commerce.md): Automated credential verification and storage; USA, Germany, Ireland, Australia (for storage and verification) - [Precisely Software](https://thirdpartyindex.com/vendors/precisely-software.md): Security Monitoring / IT - [Udemy](https://thirdpartyindex.com/vendors/udemy.md): Single Sign-On (SSO) provider - [UltraDNS](https://thirdpartyindex.com/vendors/ultradns.md): Vercara only - Support Vercara identity and access management - [Vonage](https://thirdpartyindex.com/vendors/vonage.md): Multi-Factor Authentication provider and login protection. ## Service status Incidents it reported on its own status page. - Last 90 days: 16 reported incidents (2 major or critical, 9 minor, 5 with no impact stated) - Typical time to resolve: 1 h 6 min - Status page last read: 2026-11-12 - 2026-11-02: PingOne DaVinci - US Geography - Elevated Delay for Analytics (minor) - 2026-10-24: Emergency Maintenance - PingOne Advanced Services (no impact stated) - 2026-10-06: PingOne services impacted (major) - 2026-10-02: PingOne MFA - Global - Degradation (minor) - 2026-10-01: PingOne Directory - Global - Admin UI - Degradation (minor) - 2026-09-28: PingID iOS app crashes affecting authentications (no impact stated) - 2026-09-24: PingOne for Enterprise - NA region - SSO and Admin Degradation (minor) - 2026-09-17: PingID - EU Geography - Degradation (minor) ## Incidents reported by Ping Identity's subprocessors Incidents reported in the last 30 days on their own status pages by 8 vendors Ping Identity lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Incident on 3rd party service - itsme (minor) - 2026-11-10: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Incident on 3rd party service - ID-Porten (critical) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Degraded performance - Digital Evidence Management (minor) - 2026-11-09: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Incident on 3rd party service - DigiD and DigiD CombiConnect (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Incident on 3rd party service - ID-Porten (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Incident on 3rd party service - Data Verification - dk-cpr (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Ping Identity lists as a subprocessor, reported mOLTP PrivateLink connectivity issue (major) - 2026-11-04: [Box](https://thirdpartyindex.com/vendors/box#status), which Ping Identity lists as a subprocessor, reported \[Minor\] Issue with Box AI (minor) - 2026-11-04: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Ping Identity lists as a subprocessor, reported Data and Alerts Irregularities for US Region (no impact stated) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Incident on 3rd party service - MitID (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Ping Identity lists as a subprocessor, reported Data Irregularities in US Region (major) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Ping Identity lists as a subprocessor, reported Synthetics Ping Monitor Processing Delays in Multiple Regions (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Incident on 3rd party service - DigiD (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Incident on 3rd party service - Data Verification - No- Freg (Norway Population Registry) (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Veriff](https://thirdpartyindex.com/vendors/veriff#status), which Ping Identity lists as a subprocessor, reported Delayed decision for a subset of verification sessions (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Ping Identity lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Ping Identity lists as a subprocessor, reported Next-Gen Entity Platform Issues (major) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Veriff](https://thirdpartyindex.com/vendors/veriff#status), which Ping Identity lists as a subprocessor, reported Our service is experiencing issues (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Ping Identity lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Degraded performance - Express Signature API (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Veriff](https://thirdpartyindex.com/vendors/veriff#status), which Ping Identity lists as a subprocessor, reported Retrospective Update (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Ping Identity lists as a subprocessor, reported Elastic Support Portal is unavailable (major) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Ping Identity lists as a subprocessor, reported 403 error when trying to access Autoops in newly created serverless projects (major) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Degraded performance - ReuseID - MobileID (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Incident on 3rd party service - Data Verification - fi-dvv (minor) - 2026-10-21: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Degraded performance - ReuseID - MobileID (minor) - 2026-10-21: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Maintenance on a 3rd party service - Finnish Bank eIDs (FTN) - Mobiilivarmmene (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Incident on 3rd party service - Finnish Bank eIDs S-pankki (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Ping Identity lists as a subprocessor, reported Elastic Cloud scaling issues in Azure (major) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Ping Identity lists as a subprocessor, reported Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London) (major) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Box](https://thirdpartyindex.com/vendors/box#status), which Ping Identity lists as a subprocessor, reported \[Medium\] Issue with multiple Box Services (major) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Incident on 3rd party service - Finnish Bank eIDs - OP (major) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Incident on 3rd party service - eHerkenning - Digidentity (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Incident on 3rd party service - FTN (POP Pankki) (major) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Degraded performance - ID Document and Biometric Verification - VideoID (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Box](https://thirdpartyindex.com/vendors/box#status), which Ping Identity lists as a subprocessor, reported \[Major\] Issue with Box Drive (major) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Ping Identity lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [Signicat](https://thirdpartyindex.com/vendors/signicat#status), which Ping Identity lists as a subprocessor, reported Incident on 3rd party service - FTN - POP Pankki (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Ping Identity lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/ping-identity ## Security contact From its security.txt (https://www.pingidentity.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/144278)): - Contact: mailto:security@pingidentity.com - No expiry date --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api