# Pipefy

Pipefy (pipefy.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/pipefy
- Documents last verified: 2026-09-29
- Transparency rating: 77/100 (how much it publishes, not how secure it is)
- Cite as: Pipefy, Third Party Index, https://thirdpartyindex.com/vendors/pipefy (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.pipefy.com/ | 2026-09-29 | 2026-09-29 |
| Subprocessor list | https://www.pipefy.com/sub-processors/ | 2026-09-29 | 2026-09-29 |
| Privacy policy | https://www.pipefy.com/privacy-policy/ | 2026-09-29 | 2026-09-29 |
| Terms | https://www.pipefy.com/legal-portal/category/legal/ | 2026-09-29 | 2026-09-29 |
| Security page | https://www.pipefy.com/security/ | 2026-09-29 | 2026-09-29 |
| Status page | https://status.pipefy.com/ | 2026-09-29 | 2026-09-29 |

## Subprocessors (15)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Pipefy cloud solution | USA | 2026-09-29 |
| [Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Pipefy Cloud Solution | USA | 2026-09-29 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Pipefy Cloud Solution | USA | 2026-09-29 |
| GraphQL | Data requisition API | USA | 2026-09-29 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer support solution | USA | 2026-09-29 |
| [MixPanel](https://thirdpartyindex.com/vendors/mixpanel.md) | Product analytics | USA | 2026-09-29 |
| [NetSuite](https://thirdpartyindex.com/vendors/netsuite.md) | Billing solution | USA | 2026-09-29 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) | Artificial Intelligence | USA | 2026-09-29 |
| [Oracle Cloud](https://thirdpartyindex.com/vendors/oracle.md) | Pipefy Cloud Solution | USA | 2026-09-29 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Sales platform | USA | 2026-09-29 |
| [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Send emails by Pipefy system | USA | 2026-09-29 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Application performance monitor | USA | 2026-09-29 |
| [StatusPage](https://thirdpartyindex.com/vendors/statuspage.md) | Pipefy product status | USA | 2026-09-29 |
| [WordPress](https://thirdpartyindex.com/vendors/wordpress-com.md) | WebSite solution | USA | 2026-09-29 |
| [Workato](https://thirdpartyindex.com/vendors/workato.md) | Product integration solution | USA | 2026-09-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/17944)). CSV: https://thirdpartyindex.com/vendors/pipefy/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 7 reported incidents (0 major or critical, 5 minor, 2 with no impact stated)
- Typical time to resolve: 1 h 4 min
- 2026-09-29: AI Agents could have degrated performance (minor)
- 2026-09-28: Usage stats are unstable (no impact stated)
- 2026-09-25: Automations screen is not opening (no impact stated)
- 2026-08-26: Files are inaccessible in some cards (minor)
- 2026-08-17: Outbound Email Blocked (minor)
- 2026-07-16: Degraded Performance (minor)
- 2026-07-08: Degraded Performance - AI Service Routing (minor)
- 2026-06-15: Cards are not opening due to the missing "from\_name" (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api