# Plivo Plivo declares [36 subprocessors](https://thirdpartyindex.com/vendors/plivo#subprocessors) in [its subprocessor list](https://www.plivo.com/legal/subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/71501)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-21. [19 tracked vendors](https://thirdpartyindex.com/vendors/plivo#used-by) name Plivo as a subprocessor, including [Atlassian](https://thirdpartyindex.com/vendors/atlassian), [SolarWinds](https://thirdpartyindex.com/vendors/solarwinds) and [Backblaze](https://thirdpartyindex.com/vendors/backblaze). Plivo (plivo.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/plivo - Documents last verified: 2026-11-11 - Transparency rating: 69/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 31 tracked vendors directly, 216 within two hops, 533 within three; 19 tracked vendors rely on it directly, 519 within two hops, 1616 within three - Cite as: Plivo, Third Party Index, https://thirdpartyindex.com/vendors/plivo (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://www.plivo.com/legal/subprocessors/ | 2026-11-11 | 2026-10-09 | | Privacy policy | https://www.plivo.com/legal/privacy/ | 2026-11-11 | 2026-10-09 | | Terms | https://www.plivo.com/legal/tos/ | 2026-11-11 | 2026-10-09 | | Security page | https://www.plivo.com/security/ | 2026-11-11 | 2026-11-06 | | Status page | https://status.plivo.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (36) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Altinity Inc.](https://thirdpartyindex.com/vendors/altinity.md) | ClickHouse Data Warehouse; Managed database for analytics service | USA | 2026-09-21 | | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Provide our cloud infrastructure environment and storage of our customer data | USA | 2026-09-21 | | [Apple, Inc.](https://thirdpartyindex.com/vendors/apple.md) | Apple Push Notification Service (APNS) - Mobile SDK notifications for iOS - Send push notifications. | USA | 2026-09-21 | | [Cerebras](https://thirdpartyindex.com/vendors/cerebras.md) (AI model provider: Cerebras) | Application AI functionality | USA | 2026-09-21 | | [Clearbit, Inc.](https://thirdpartyindex.com/vendors/clearbit.md) | Provides data enrichment on marketing leads | USA | 2026-09-21 | | [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse.md) | Data Warehouse | USA | 2026-09-21 | | [Cookie Bot](https://thirdpartyindex.com/vendors/cookiebot.md) | Data collection consent | USA | 2026-09-21 | | [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | Transcription Services | USA | 2026-09-21 | | [E2B](https://thirdpartyindex.com/vendors/e2b.md) | Running code in secure environment | USA | 2026-09-21 | | ElevenLabs, Cartesia, Rime | AI-enabled audio generation functionality | USA | 2026-09-21 | | [Explo](https://thirdpartyindex.com/vendors/explo-co.md) | Analytical report generation | USA | 2026-09-21 | | [FireCrawl](https://thirdpartyindex.com/vendors/firecrawl.md) | Web crawling and content retrieval to support Retrieval-Augmented Generation (RAG) systems. | USA | 2026-09-21 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Application AI functionality; Cloud-based SSO Authentication; Email Management; Google Cloud Messaging (GCM) - Mobile SDK notifications for Android - Send push notifications.; Speech Recognition | USA | 2026-09-21 | | Google Analytics & Hot Jar | Website analytics | USA | 2026-09-21 | | Google, Meta & LinkedIn Ads | Advertising service | USA | 2026-09-21 | | Grok, Perplexity | Messaging Compliance and Classification | USA | 2026-09-21 | | [Groq](https://thirdpartyindex.com/vendors/groq.md) (AI model provider: Groq) | Application AI functionality | USA | 2026-09-21 | | [HubSpot, Inc.](https://thirdpartyindex.com/vendors/hubspot.md) | Marketing automation tool | USA | 2026-09-21 | | [IP Info](https://thirdpartyindex.com/vendors/ipinfo.md) | IP address lookup | USA | 2026-09-21 | | [Jitsu Inc.](https://thirdpartyindex.com/vendors/jitsu.md) | Customer Data Integration | USA | 2026-09-21 | | [LinkedIn Sales Navigator](https://thirdpartyindex.com/vendors/linkedin.md) | Communication tool for prospects | USA | 2026-09-21 | | [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | Email Delivery Service for Businesses | USA | 2026-09-21 | | [Meta](https://thirdpartyindex.com/vendors/meta.md) | WhatsApp Cloud API provider | USA | 2026-09-21 | | [Open AI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Application AI functionality | USA | 2026-09-21 | | [PostHog](https://thirdpartyindex.com/vendors/posthog.md) | Feature Flags & Product analytics; Web Analytics | USA | 2026-09-21 | | [PubNub Inc.](https://thirdpartyindex.com/vendors/pubnub.md) | Real-time notifications | USA | 2026-09-21 | | PunHub | Application Functionality | USA | 2026-09-21 | | [RB2B](https://thirdpartyindex.com/vendors/rb2b.md) | Sales Enablement Platform | USA | 2026-09-21 | | [Redis Labs](https://thirdpartyindex.com/vendors/redis.md) | Caching provider | USA | 2026-09-21 | | [Salesforce.com Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Relationship Management; Lead Management | USA | 2026-09-21 | | [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Crash & Error Monitoring | USA | 2026-09-21 | | [Shopify](https://thirdpartyindex.com/vendors/shopify.md) | Marketplace Integration via OAuth Token Authentication. | USA | 2026-09-21 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Workplace communications platform & Customer support | USA | 2026-09-21 | | [Stripe Inc](https://thirdpartyindex.com/vendors/stripe.md) | Payment partner who enables customers to make payments and us to receive payments | USA | 2026-09-21 | | [Zapier, Inc.](https://thirdpartyindex.com/vendors/zapier.md) | To automate certain process with our applications | USA | 2026-09-21 | | [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Support and Troubleshooting | USA | 2026-09-21 | Read from ([evidence](https://thirdpartyindex.com/evidence/321)). CSV: https://thirdpartyindex.com/vendors/plivo/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 4. All vendors that list one: https://thirdpartyindex.com/ai ## Web Technologies Plivo's homepage made 151 requests to 23 domains, and 8 services controlled by another company. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 8 third parties by category: Analytics 5 (HubSpot, LinkedIn, G2.com, Quora, RB2B); Advertising 2 (Google Cloud, Microsoft); Geolocation 1 (Kloudend, Inc.). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (8) - Google Cloud: 29 requests to google.com, doubleclick.net, gstatic.com, googletagmanager.com, fonts.googleapis.com, google-analytics.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - HubSpot: 9 requests to hubspot.com, hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hsforms.com, hubapi.com; HubSpot, HubSpot Analytics (its subprocessor list names it too) - Microsoft: 8 requests to clarity.ms, bing.com; Microsoft Advertising - Kloudend, Inc.: 3 requests to ipapi.co; ipapi.co - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag (its subprocessor list names it too) - G2.com: 2 requests to g2.com, g2crowd.com; G2 Track Your Prospects - Quora: 2 requests to quora.com; Quora Pixel - RB2B: 1 request to b2bjsstore.s3.us-west-2.amazonaws.com; RB2B ### First party (1) - Plivo: 94 requests to plivo.com; Amazon CloudFront, Amazon Web Services, Astro 5.18.1, Cloudflare, Framer Motion, Google Font API, HSTS, Lucide, Microsoft Clarity, Open Graph, PostHog, RSS 2 tracked companies loaded by the homepage are not in Plivo's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (19) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Agilysys](https://thirdpartyindex.com/vendors/agilysys.md) - [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md): Communications technology provider for product notifications - [Backblaze](https://thirdpartyindex.com/vendors/backblaze.md): A service used by Backblaze as a SMS provider for non-EU customer verification. - [Bitbucket](https://thirdpartyindex.com/vendors/bitbucket.md): Communications technology provider for product notifications - [CallHippo](https://thirdpartyindex.com/vendors/callhippo.md): Provides Telephony - [CallTrackingMetrics](https://thirdpartyindex.com/vendors/calltrackingmetrics.md): Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points. - [Civitas Learning](https://thirdpartyindex.com/vendors/civitas-learning.md): SMS Provider - [cloudHQ](https://thirdpartyindex.com/vendors/cloudhq.md): Communications technology provider for notifications - [Command Alkon](https://thirdpartyindex.com/vendors/command-alkon.md): SMS messaging - [ConnectWise](https://thirdpartyindex.com/vendors/connectwise.md): Cloud communication platform as a service; Cloud software platform to build and integrate communications (messaging, voice, video) capabilities into software ap… - [Crelate](https://thirdpartyindex.com/vendors/crelate.md): SMS Communication Services - [CTM](https://thirdpartyindex.com/vendors/ctm.md): Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points. - [GoDaddy](https://thirdpartyindex.com/vendors/godaddy.md): Provides SMS messaging function for notifications and reminder product features. - [Paved](https://thirdpartyindex.com/vendors/paved.md): SMS Messaging - [revenue.io](https://thirdpartyindex.com/vendors/revenue-io.md): Voice and SMS communications platform - [RouterJet](https://thirdpartyindex.com/vendors/routerjet.md): SMS notifications - [SolarWinds](https://thirdpartyindex.com/vendors/solarwinds.md): Voice & SMS dispatch - [SquadStack.ai](https://thirdpartyindex.com/vendors/squadstack-ai.md): Build, configure, and deploy AI agents — platform overview Power AI-driven customer experiences at every stage—from lead acquisition to customer support—w… - [Statuspage](https://thirdpartyindex.com/vendors/statuspage.md): Communications technology provider for product notifications ## Service status Incidents it reported on its own status page. - Last 90 days: 3 reported incidents (0 major or critical, 0 minor, 3 with no impact stated) - Typical time to resolve: 33 min - Status page last read: 2026-11-12 - 2026-10-10: Intermittent Call failures towards India (no impact stated) - 2026-09-11: Intermittent Call failures towards India (no impact stated) - 2026-08-25: Voice Call Webhook Delivery Degradation (no impact stated) - 2026-07-31: Call failures towards India (no impact stated) - 2026-07-20: Intermittent Call failures towards India (no impact stated) - 2026-07-11: Outbound MMS Failures on Toll-Free Numbers (US & Canada) (major) - 2026-07-02: Outbound Call Failures (no impact stated) - 2026-06-30: Outbound Call Failures for Specific 9180 Caller IDs (major) ## Incidents reported by Plivo's subprocessors Incidents reported in the last 30 days on their own status pages by 14 vendors Plivo lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported GPT-image-2.5 and 2.6 Sunburst & Flare High error rate (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Plivo lists as a subprocessor, reported US issues feed throwing intermittent errors (minor) - 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Plivo lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor) - 2026-11-11: [E2B](https://thirdpartyindex.com/vendors/e2b#status), which Plivo lists as a subprocessor, reported Template builds failing on Ubuntu package installs (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Plivo lists as a subprocessor, reported Account emails not being delivered (major) - 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Plivo lists as a subprocessor, reported EU region replay ingestion latency (minor) - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Plivo lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-10: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Plivo lists as a subprocessor, reported Flux TTS high latency and websocket disconnects (major) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-05: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Plivo lists as a subprocessor, reported Elevated errors for Flux streaming STT and Voice Agent sessions (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [E2B](https://thirdpartyindex.com/vendors/e2b#status), which Plivo lists as a subprocessor, reported Elevated 503 errors in EU-West-1 (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Plivo lists as a subprocessor, reported Chat with Sales temporarily unavailable (no impact stated) - 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Plivo lists as a subprocessor, reported Ingestion delays across all data (minor) - 2026-11-03: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Plivo lists as a subprocessor, reported Delayed or failed template recommendations and template setup (no impact stated) - 2026-11-03: [Cerebras](https://thirdpartyindex.com/vendors/cerebras#status), which Plivo lists as a subprocessor, reported Partial Service Disruption (no impact stated) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Plivo lists as a subprocessor, reported Delays in spans and transactions processing (major) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Plivo lists as a subprocessor, reported Sentry.io dashboard and API is down (critical) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Plivo lists as a subprocessor, reported "Chat with Sales" page not loading (no impact stated) - 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Plivo lists as a subprocessor, reported SQL Console database connection outage (minor) - 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Plivo lists as a subprocessor, reported Sentry dashboard is down (critical) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Plivo lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Plivo lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-11-01: [Jitsu](https://thirdpartyindex.com/vendors/jitsu#status), which Plivo lists as a subprocessor, reported Console Healthcheck is down (major) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-29: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Plivo lists as a subprocessor, reported Discord integration issues (no impact stated) - 2026-10-29: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Plivo lists as a subprocessor, reported Elevated errors from authentication services at one datacenter (minor) - 2026-10-29: [E2B](https://thirdpartyindex.com/vendors/e2b#status), which Plivo lists as a subprocessor, reported Intermittent template build errors on US-West-1 (minor) - 2026-10-29: [Shopify](https://thirdpartyindex.com/vendors/shopify#status), which Plivo lists as a subprocessor, reported Some merchants encountering error messages within their admins (no impact stated) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Plivo lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Plivo lists as a subprocessor, reported Route delays in EU Region (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [E2B](https://thirdpartyindex.com/vendors/e2b#status), which Plivo lists as a subprocessor, reported Degraded performance for sandbox operations on US-West-1 (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [PubNub](https://thirdpartyindex.com/vendors/pubnub#status), which Plivo lists as a subprocessor, reported Errors with history readers in FRA (minor) - 2026-10-26: [PubNub](https://thirdpartyindex.com/vendors/pubnub#status), which Plivo lists as a subprocessor, reported Errors and Latency for Presence (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Plivo lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Plivo lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Plivo lists as a subprocessor, reported Connection errors affecting Salesforce Pardot Zaps (major) - 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Plivo lists as a subprocessor, reported Degraded support ticket submission and response (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Plivo lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Plivo lists as a subprocessor, reported Elevated Latency and Errors for Batch STT (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [PubNub](https://thirdpartyindex.com/vendors/pubnub#status), which Plivo lists as a subprocessor, reported Errors and Latency for Presence in FRA and BOM (minor) - 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Plivo lists as a subprocessor, reported Elevated 5xx Errors (major) - 2026-10-22: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Plivo lists as a subprocessor, reported Security updates in progress for third-party software components (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Plivo lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Plivo lists as a subprocessor, reported Assessment of recently reported PHP vulnerabilities (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Plivo lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-22: [PubNub](https://thirdpartyindex.com/vendors/pubnub#status), which Plivo lists as a subprocessor, reported Certificate Issue Causing Potential Connection Issues (major) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Plivo lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Plivo lists as a subprocessor, reported Delayed real-time updates in Zapier Tables (no impact stated) - 2026-10-21: [E2B](https://thirdpartyindex.com/vendors/e2b#status), which Plivo lists as a subprocessor, reported Template builds failing (critical) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Plivo lists as a subprocessor, reported Upstream errors with the BambooHR integration (no impact stated) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Plivo lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Plivo lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Plivo lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Plivo lists as a subprocessor, reported Google Cloud Outage (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Plivo lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Plivo lists as a subprocessor, reported Sentry is down (critical) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported File Download errors (minor) - 2026-10-17: [Cookiebot](https://thirdpartyindex.com/vendors/cookiebot#status), which Plivo lists as a subprocessor, reported Elevated CMP Errors (major) - 2026-10-16: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Plivo lists as a subprocessor, reported Errors publishing Zaps from Guided Templates with app approvals enabled (major) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Plivo lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Plivo lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Plivo lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Plivo lists as a subprocessor, reported Elevated 503 errors for bath Flux TTS requests (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Plivo lists as a subprocessor, reported Permission errors affecting shared Forms, Canvas, and Tables (no impact stated) - 2026-10-14: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Plivo lists as a subprocessor, reported Zoom Team Chat App connection failure (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Plivo lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Plivo lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) - 2026-10-13: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Plivo lists as a subprocessor, reported Elevated 503 errors for Aura-2 TTS (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/plivo --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api