# Polly

Polly (polly.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/polly
- Documents last verified: 2026-10-02
- Transparency rating: 69/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 6 tracked vendors directly, 74 within two hops, 260 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Polly, Third Party Index, https://thirdpartyindex.com/vendors/polly (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.polly.ai/subprocessors | 2026-10-02 | 2026-09-30 |
| Privacy policy | https://www.polly.ai/privacy | 2026-10-02 | 2026-09-30 |
| Terms | https://www.polly.ai/terms-of-service | 2026-10-02 | 2026-09-30 |
| Security page | https://www.polly.ai/security | 2026-10-02 | 2026-10-02 |
| Status page | https://status.polly.ai/ | 2026-10-02 | 2026-10-02 |

## Subprocessors (6)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Service Provider | United States | 2026-09-30 |
| [Amplitude, Inc.](https://thirdpartyindex.com/vendors/amplitude.md) | Cloud-based Analytics Provider | United States | 2026-09-30 |
| [HubSpot, Inc.](https://thirdpartyindex.com/vendors/hubspot.md) | Cloud-based Customer Relationship Management | United States | 2026-09-30 |
| [Mailgun Technologies Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | Cloud-based Email Notifications | United States | 2026-09-30 |
| [MongoDB, Inc.](https://thirdpartyindex.com/vendors/mongodb.md) | Cloud Database | United States | 2026-09-30 |
| [Stripe, Inc.](https://thirdpartyindex.com/vendors/stripe.md) | Cloud-based Payment Infrastructure Provider | United States | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/25133)). CSV: https://thirdpartyindex.com/vendors/polly/subprocessors.csv

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (1 major or critical, 1 minor, 0 with no impact stated)
- Status page last read: 2026-10-03
- 2026-09-23: Polly unavailable in Slack and on the web dashboard (critical)
- 2026-09-23: Slower performance and delayed updates in Slack (minor)
- 2026-02-13: Polly MS Teams app loading issue (minor)
- 2025-10-20: Some Polly Features Are Unavailable Due to AWS Outage (major)

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api