# Preset Preset declares [21 subprocessors](https://thirdpartyindex.com/vendors/preset#subprocessors) in [its subprocessor list](https://preset.io/Preset-Sub-Processors.pdf), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/231679)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-11-07. [2 tracked vendors](https://thirdpartyindex.com/vendors/preset#used-by) name Preset as a subprocessor, including [Screenshotbot](https://thirdpartyindex.com/vendors/screenshotbot) and [Workspot](https://thirdpartyindex.com/vendors/workspot). Preset (preset.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/preset - Documents last verified: 2026-11-11 - Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 17 tracked vendors directly, 148 within two hops, 480 within three; 2 tracked vendors rely on it directly, 2 within two hops, 2 within three - Cite as: Preset, Third Party Index, https://thirdpartyindex.com/vendors/preset (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://preset.io/trust-and-security/ | 2026-11-11 | 2026-11-07 | | Subprocessor list | https://preset.io/Preset-Sub-Processors.pdf | 2026-11-11 | 2026-11-07 | | Privacy policy | https://preset.io/privacy-policy/ | 2026-11-11 | 2026-11-07 | | Terms | https://preset.io/terms-of-service-product-website/ | 2026-11-11 | 2026-11-07 | | Status page | https://status.preset.io/ | 2026-11-11 | 2026-11-07 | ## Subprocessors (21) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Aha](https://thirdpartyindex.com/vendors/aha-labs.md) | Roadmap Planning | United States | 2026-11-07 | | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Provider | United States | 2026-11-07 | | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | (prompts/responses) | United States | 2026-11-07 | | [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Customer and User Support AI inference (LLMs) for application features | United States | 2026-11-07 | | [Auth0](https://thirdpartyindex.com/vendors/okta.md) | Authentication Provider | United States | 2026-11-07 | | Bytecode | Professional Services for specific add-on offerings\* | United States | 2026-11-07 | | [Chameleon](https://thirdpartyindex.com/vendors/chameleon-intelligent-tech.md) | Customer and User Support | United States | 2026-11-07 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Monitoring Service Provider | United States | 2026-11-07 | | [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | (prompts/responses); Workplace Productivity Tools | United States | 2026-11-07 | | [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud Provider AI inference (LLMs) for application features | United States | 2026-11-07 | | [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Marketing Platform Mapping and geospatial visualization services support | United States | 2026-11-07 | | [Mapbox](https://thirdpartyindex.com/vendors/mapbox.md) | map-based charts and visualizations | United States | 2026-11-07 | | [Okta](https://thirdpartyindex.com/vendors/okta.md) | Single Sign-On Provider AI inference (LLMs) for application features, including | United States | 2026-11-07 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | SQL generation AI request routing layer (forwards prompts/responses | United States | 2026-11-07 | | [OpenRouter](https://thirdpartyindex.com/vendors/openrouter.md) (AI model provider: OpenRouter) | to selected LLM providers). | United States | 2026-11-07 | | [Recurly](https://thirdpartyindex.com/vendors/recurly.md) | Billing and Subscription Management | United States | 2026-11-07 | | [Segment](https://thirdpartyindex.com/vendors/segment.md) | Data Pipeline | United States | 2026-11-07 | | [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Log Analysis | United States | 2026-11-07 | | Service Rocket | Customer and User Support | United States | 2026-11-07 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Workplace Productivity Tool | United States | 2026-11-07 | | [Sparkpost](https://thirdpartyindex.com/vendors/sparkpost.md) | Email Service Provider | United States | 2026-11-07 | Read from ([evidence](https://thirdpartyindex.com/evidence/231679)). CSV: https://thirdpartyindex.com/vendors/preset/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai ## Web Technologies Preset's homepage made 104 requests to 19 domains, and 8 services controlled by another company. Loaded on 2026-11-07 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 8 third parties by category: Analytics 4 (HubSpot, Reo.Dev, LinkedIn, Leadfeeder); Advertising 2 (Google Cloud; usually detected as Advertising: Microsoft); Cookie compliance 1 (CookieScript); Customer data platform 1 (usually detected as Customer data platform: Segment). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (8) - Google Cloud: 16 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - HubSpot: 10 requests to hubspot.com, hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hsforms.com, hsforms.net, hubapi.com; HubSpot, HubSpot Analytics (its subprocessor list names it too) - Microsoft: 5 requests to clarity.ms - Reo.Dev: 5 requests to reo.dev; Reo.Dev - Segment: 5 requests to segment.io (its subprocessor list names it too) - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Leadfeeder: 2 requests to lfeeder.com; Leadfeeder - CookieScript: 1 request to cookie-script.com; Cookie Script ### First party (1) - Preset: 57 requests to preset.io; Amazon CloudFront, Amazon Web Services, Gatsby 5.16.1, HSTS, HTTP/3, Microsoft Clarity, Netlify, Open Graph, PWA, React, Segment 1.84.3, Webpack 3 tracked companies loaded by the homepage are not in Preset's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (2) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Screenshotbot](https://thirdpartyindex.com/vendors/screenshotbot.md): Business Intelligence - [Workspot](https://thirdpartyindex.com/vendors/workspot.md): Infrastructure as a Service ## Service status Incidents it reported on its own status page. - Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated) - Status page last read: 2026-11-12 - No incidents reported in the last 12 months - 2026-06-29: EU Region Service Disruption (no impact stated) - 2026-04-13: Database Maintenance Overrun (critical) ## Incidents reported by Preset's subprocessors Incidents reported in the last 30 days on their own status pages by 10 vendors Preset lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from Twilio Long Codes to AT&T United States (minor) - 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Preset lists as a subprocessor, reported US issues feed throwing intermittent errors (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported On Call Engineers are Investigating (no impact stated) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Preset lists as a subprocessor, reported Account emails not being delivered (major) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Preset lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Preset lists as a subprocessor, reported EU region replay ingestion latency (minor) - 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Preset lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Preset lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [Aha Labs](https://thirdpartyindex.com/vendors/aha-labs#status), which Preset lists as a subprocessor, reported Elevated error rates for some customers (no impact stated) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Notification Delivery Logs Unavailable in Console (no impact stated) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Preset lists as a subprocessor, reported Ingestion delays across all data (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Preset lists as a subprocessor, reported Delays in spans and transactions processing (major) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Preset lists as a subprocessor, reported Sentry.io dashboard and API is down (critical) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Preset lists as a subprocessor, reported Sentry dashboard is down (critical) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Preset lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Preset lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Preset lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Preset lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Preset lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Preset lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Preset lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Recurly](https://thirdpartyindex.com/vendors/recurly#status), which Preset lists as a subprocessor, reported Degraded Metrics for Recurly Engage (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Preset lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Preset lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Preset lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Preset lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Preset lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Preset lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Chameleon Intelligent Tech](https://thirdpartyindex.com/vendors/chameleon-intelligent-tech#status), which Preset lists as a subprocessor, reported Chameleon response to PHP CVE-2026-109618 and CVE-2026-109619 (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Preset lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Preset lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Preset lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Preset lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Preset lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Mapbox](https://thirdpartyindex.com/vendors/mapbox#status), which Preset lists as a subprocessor, reported Intermittent Routing Disruptions in US-East (minor) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Preset lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Mapbox](https://thirdpartyindex.com/vendors/mapbox#status), which Preset lists as a subprocessor, reported Disruption in Routing Availability in US-East (no impact stated) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Preset lists as a subprocessor, reported Sentry is down (critical) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-18: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Recurly](https://thirdpartyindex.com/vendors/recurly#status), which Preset lists as a subprocessor, reported Snowflake on AWS and Azure shares may be unavailable. (major) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Preset lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Preset lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Preset lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/preset --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api