# Productlane Productlane declares [32 subprocessors](https://thirdpartyindex.com/vendors/productlane#subprocessors) in [its subprocessor list](https://productlane.com/legal/dpa#subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/218205)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-11-05. [1 tracked vendor](https://thirdpartyindex.com/vendors/productlane#used-by), [Novu](https://thirdpartyindex.com/vendors/novu), names Productlane as a subprocessor. Productlane (productlane.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/productlane - Documents last verified: 2026-11-11 - Transparency rating: 76/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 30 tracked vendors directly, 184 within two hops, 513 within three; 1 tracked vendors rely on it directly, 6 within two hops, 12 within three - Cite as: Productlane, Third Party Index, https://thirdpartyindex.com/vendors/productlane (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://productlane.com/legal/dpa#subprocessors | 2026-11-11 | 2026-11-05 | | Data processing addendum | https://productlane.com/legal/dpa | 2026-11-11 | 2026-11-02 | | Privacy policy | https://productlane.com/legal/privacy | 2026-11-11 | 2026-10-31 | | Terms | https://productlane.com/legal/terms | 2026-11-11 | 2026-10-31 | | Status page | https://status.productlane.com/ | 2026-11-11 | 2026-11-10 | ## Subprocessors (32) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Primary hosting (compute, storage, databases) | EU (Frankfurt) | 2026-11-05 | | [Anthropic, PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI inference for optional features, and running connected repository source code in isolated sandboxes to reproduce reported bugs (Claude models) | US | 2026-11-05 | | [Anysphere, Inc. (Cursor)](https://thirdpartyindex.com/vendors/cursor.md) | Coding agent runs started from a thread or issue, when enabled | US | 2026-11-05 | | [Attio Ltd](https://thirdpartyindex.com/vendors/attio.md) | CRM for managing customer and prospect relationships | UK | 2026-11-05 | | [Brandfetch GmbH](https://thirdpartyindex.com/vendors/brandfetch.md) | Brand and company data enrichment (logos, domains) | EU | 2026-11-05 | | [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | CDN, WAF, edge services | Global | 2026-11-05 | | [Flightcontrol, Inc.](https://thirdpartyindex.com/vendors/ravion.md) | Deployment and hosting platform services on top of AWS | US | 2026-11-05 | | [GitHub, Inc.](https://thirdpartyindex.com/vendors/github.md) | GitHub integration: repository and pull request activity used for docs drafting when enabled | US | 2026-11-05 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Google Workspace: business email, calendar, and document collaboration for Productlane personnel | Global | 2026-11-05 | | [HubSpot, Inc.](https://thirdpartyindex.com/vendors/hubspot.md) | HubSpot integration: support activity written onto CRM records when enabled | US | 2026-11-05 | | [Inngest, Inc.](https://thirdpartyindex.com/vendors/inngest.md) | Background job and workflow orchestration | US | 2026-11-05 | | [Intercom, Inc.](https://thirdpartyindex.com/vendors/intercom.md) | Intercom migration: conversations and contacts read from the workspace's own Intercom account | US | 2026-11-05 | | [Langfuse GmbH](https://thirdpartyindex.com/vendors/langfuse.md) | AI observability: traces of AI feature runs, including prompts and model outputs, for debugging and quality monitoring | EU | 2026-11-05 | | [lempire SAS (lemlist)](https://thirdpartyindex.com/vendors/lemlist.md) | Sales outreach and email campaigns to prospects | EU (France) | 2026-11-05 | | [Linear Orbit, Inc.](https://thirdpartyindex.com/vendors/linear.md) | Linear integration: issue tracking and project sync for customer feedback when enabled by workspace admins | US | 2026-11-05 | | [Meilisearch SAS](https://thirdpartyindex.com/vendors/meilisearch.md) | Hosted full-text search index | EU | 2026-11-05 | | [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | Microsoft Teams integration: thread notifications and replies when enabled | Global | 2026-11-05 | | [Mux, Inc.](https://thirdpartyindex.com/vendors/mux.md) | Video hosting, encoding, and playback for recordings uploaded to threads and changelogs | US | 2026-11-05 | | [Not Just Tickets Ltd (Plain)](https://thirdpartyindex.com/vendors/plain.md) | Plain integration: support conversations exchanged when enabled | UK | 2026-11-05 | | [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI inference for optional features (regional endpoints where configured) | EU | 2026-11-05 | | [PostHog, Inc.](https://thirdpartyindex.com/vendors/posthog.md) | Product analytics | EU | 2026-11-05 | | [Postmark (Wildbit, LLC)](https://thirdpartyindex.com/vendors/postmark.md) | Outbound email delivery for customer inboxes | US | 2026-11-05 | | [Replicate, Inc.](https://thirdpartyindex.com/vendors/replicate.md) (AI model provider: Replicate) | AI vision on help center screenshots to place annotations, when enabled | US | 2026-11-05 | | [Resend, Inc.](https://thirdpartyindex.com/vendors/resend.md) | Transactional and lifecycle email delivery | US | 2026-11-05 | | Rocicorp, Inc. | Real-time sync engine (Zero) | EU | 2026-11-05 | | [Sentry (Functional Software, Inc.)](https://thirdpartyindex.com/vendors/sentry.md) | Error tracking and monitoring | US | 2026-11-05 | | [Slack Technologies, LLC](https://thirdpartyindex.com/vendors/slack.md) | Slack integration: workspace notifications and Slack Connect customer channels when enabled | US | 2026-11-05 | | [Stripe, Inc.](https://thirdpartyindex.com/vendors/stripe.md) | Payments and billing | US | 2026-11-05 | | Superhuman Labs Inc. | Email client used by Productlane personnel for business correspondence | US | 2026-11-05 | | [Unkey, Inc.](https://thirdpartyindex.com/vendors/unkey.md) | API key issuance and verification (legacy v1 API) | US | 2026-11-05 | | [Zapier, Inc.](https://thirdpartyindex.com/vendors/zapier.md) | Zapier integration: event payloads sent to automations a workspace admin builds | US | 2026-11-05 | | [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | Zendesk migration: tickets, users, and help center content read from the workspace's own Zendesk account | US | 2026-11-05 | Read from ([evidence](https://thirdpartyindex.com/evidence/218205)). CSV: https://thirdpartyindex.com/vendors/productlane/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai ## Web Technologies Productlane's homepage made 134 requests to 6 domains, and 2 services controlled by another company. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 2 third parties by category: Advertising 1 (Google Cloud); Analytics 1 (Cloudflare). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (2) - Google Cloud: 7 requests to google.com, doubleclick.net, fonts.googleapis.com, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Cloudflare: 4 requests to cloudflareinsights.com; Cloudflare Browser Insights (its subprocessor list names it too) ### First party (1) - Productlane: 123 requests to productlane.com; Amazon ALB, Amazon Web Services, Cloudflare, Framer Motion, HTTP/3, Next.js 16.4.3, Next.js App Router, Open Graph, Priority Hints, React, Sentry, Turbopack, Webpack ## Subprocessor of (1) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Novu](https://thirdpartyindex.com/vendors/novu.md) ## Service status Incidents it reported on its own status page. - Last 6 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated) - Status page last read: 2026-11-12 - No incidents reported since Nov 6, 2026 ## Incidents reported by Productlane's subprocessors Incidents reported in the last 30 days on their own status pages by 16 vendors Productlane lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Impact across multiple GitHub products including Actions, Pages, and Copilot products. (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Incident with Webhooks (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Productlane lists as a subprocessor, reported US issues feed throwing intermittent errors (minor) - 2026-11-11: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Productlane lists as a subprocessor, reported Slack integration degraded due to Slack outage (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Productlane lists as a subprocessor, reported Account emails not being delivered (major) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Productlane lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Productlane lists as a subprocessor, reported EU region replay ingestion latency (minor) - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Productlane lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-10: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Incident with Git Operations and Pull Requests (critical) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Degraded availability for GPT-5.3 Codex and GPT-5.6 models in Copilot (major) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Productlane lists as a subprocessor, reported Help Center errors (no impact stated) - 2026-11-09: [Inngest](https://thirdpartyindex.com/vendors/inngest#status), which Productlane lists as a subprocessor, reported Investigating Degraded Performance (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Incident with Actions and Checks API (critical) - 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Incident with Webhooks and Actions (major) - 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Productlane lists as a subprocessor, reported Intermittent API errors on write actions (minor) - 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Increased timeouts due to surge in anonymous users (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Inngest](https://thirdpartyindex.com/vendors/inngest#status), which Productlane lists as a subprocessor, reported Investigating System Degradation (no impact stated) - 2026-11-08: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Increase in timeouts for some unauthenticated users (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Productlane lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Productlane lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major) - 2026-11-05: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Degraded performance for multiple GitHub services (minor) - 2026-11-05: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Incident with Actions (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Productlane lists as a subprocessor, reported Delays in activity data (no impact stated) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Mux](https://thirdpartyindex.com/vendors/mux#status), which Productlane lists as a subprocessor, reported RTMP and SRT live stream disconnects (minor) - 2026-11-04: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Productlane lists as a subprocessor, reported Chat with Sales temporarily unavailable (no impact stated) - 2026-11-04: [Mux](https://thirdpartyindex.com/vendors/mux#status), which Productlane lists as a subprocessor, reported RTMP and SRT live streams disconnection (major) - 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Incident with Actions (major) - 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Productlane lists as a subprocessor, reported Ingestion delays across all data (minor) - 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Incident with Actions and Pages (major) - 2026-11-04: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Productlane lists as a subprocessor, reported Delays in incoming emails (minor) - 2026-11-04: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Productlane lists as a subprocessor, reported Delays processing Inbound messages (no impact stated) - 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Incident with Pull Requests, Git Operations and Issues (major) - 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Increased task-related errors for Copilot Mission Control (minor) - 2026-11-03: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Productlane lists as a subprocessor, reported Delayed or failed template recommendations and template setup (no impact stated) - 2026-11-03: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Incident with Git Operations (minor) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Productlane lists as a subprocessor, reported Delays in spans and transactions processing (major) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Productlane lists as a subprocessor, reported Sentry.io dashboard and API is down (critical) - 2026-11-03: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Productlane lists as a subprocessor, reported Some Sidekick requests failing (minor) - 2026-11-03: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Incident with API, Git, and Copilot requests (minor) - 2026-11-03: [Inngest](https://thirdpartyindex.com/vendors/inngest#status), which Productlane lists as a subprocessor, reported Degraded Function Execution (minor) - 2026-11-03: [Mux](https://thirdpartyindex.com/vendors/mux#status), which Productlane lists as a subprocessor, reported Delays in some video processing tasks (major) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Productlane lists as a subprocessor, reported "Chat with Sales" page not loading (no impact stated) - 2026-11-02: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Productlane lists as a subprocessor, reported Delays receiving Slack messages in Plain (minor) - 2026-11-02: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Elevated errors on GPT-5.4 Nano (minor) - 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Productlane lists as a subprocessor, reported Sentry dashboard is down (critical) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Productlane lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Productlane lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Incident with Dependabot (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Productlane lists as a subprocessor, reported Slow Fin Procedures (minor) - 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Incident with Actions, Pages, and Webhooks (major) - 2026-10-30: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Productlane lists as a subprocessor, reported Project pages failing to load (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Disruption with GitHub services (critical) - 2026-10-30: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Productlane lists as a subprocessor, reported Reporting data delayed (minor) - 2026-10-29: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Productlane lists as a subprocessor, reported Discord integration issues (no impact stated) - 2026-10-29: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Productlane lists as a subprocessor, reported Elevated errors across the Plain app, API and help centers (major) - 2026-10-29: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Disruption with Copilot Cloud services (minor) - 2026-10-28: [Mux](https://thirdpartyindex.com/vendors/mux#status), which Productlane lists as a subprocessor, reported Elevated Mux Video Errors (critical) - 2026-10-28: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Productlane lists as a subprocessor, reported Some Slack integrations have been unexpectedly archived (no impact stated) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Productlane lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Productlane lists as a subprocessor, reported Degraded AI features (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Productlane lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Disruption with some Copilot services (critical) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Productlane lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-27: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Productlane lists as a subprocessor, reported SMS codes for two-factor authentication may not arrive (no impact stated) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Productlane lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Productlane lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Productlane lists as a subprocessor, reported Problems loading application (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Elevated 404s for GitHub App s2s tokens in git/API (no impact stated) - 2026-10-26: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Incident with Actions, Issues, API Requests and Pull Requests (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Resend](https://thirdpartyindex.com/vendors/resend#status), which Productlane lists as a subprocessor, reported Delayed email status updates (minor) - 2026-10-26: [Cursor](https://thirdpartyindex.com/vendors/cursor#status), which Productlane lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Productlane lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Productlane lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Productlane lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Productlane lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Productlane lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Grok 4.6 and Grok 4.7 Service Issues (minor) - 2026-10-23: [Cursor](https://thirdpartyindex.com/vendors/cursor#status), which Productlane lists as a subprocessor, reported Investigating service outage - Grok models unavailable (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Productlane lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Productlane lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [Resend](https://thirdpartyindex.com/vendors/resend#status), which Productlane lists as a subprocessor, reported Intermittent latency spikes on our emails API (minor) - 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Disruption with Dependabot Alerts (minor) - 2026-10-23: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Productlane lists as a subprocessor, reported Connection errors affecting Salesforce Pardot Zaps (major) - 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Delayed Actions status check results (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Productlane lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Productlane lists as a subprocessor, reported Security updates in progress for third-party software components (no impact stated) - 2026-10-22: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Project updates delayed (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Productlane lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Incident with Actions (minor) - 2026-10-22: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Productlane lists as a subprocessor, reported Assessment of recently reported PHP vulnerabilities (no impact stated) - 2026-10-22: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Productlane lists as a subprocessor, reported Search results may be missing recent conversations (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Productlane lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Productlane lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Mux](https://thirdpartyindex.com/vendors/mux#status), which Productlane lists as a subprocessor, reported Mux Data Collection Latency (major) - 2026-10-21: [Mux](https://thirdpartyindex.com/vendors/mux#status), which Productlane lists as a subprocessor, reported Degraded VOD playback (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Productlane lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Productlane lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [Cursor](https://thirdpartyindex.com/vendors/cursor#status), which Productlane lists as a subprocessor, reported Elevated errors for Bitbucket Cloud integrations (minor) - 2026-10-21: [Cursor](https://thirdpartyindex.com/vendors/cursor#status), which Productlane lists as a subprocessor, reported Investigating service degradation (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Productlane lists as a subprocessor, reported Delayed real-time updates in Zapier Tables (no impact stated) - 2026-10-21: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Delays for Pull Requests and Webhook deliveries (critical) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Productlane lists as a subprocessor, reported Upstream errors with the BambooHR integration (no impact stated) - 2026-10-21: [Cursor](https://thirdpartyindex.com/vendors/cursor#status), which Productlane lists as a subprocessor, reported Investigating service degradation (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Productlane lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-21: [Langfuse](https://thirdpartyindex.com/vendors/langfuse#status), which Productlane lists as a subprocessor, reported Slow trace data retirival across API and UI in EU (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Productlane lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [Langfuse](https://thirdpartyindex.com/vendors/langfuse#status), which Productlane lists as a subprocessor, reported Degraded performance in Halo (Langfuse Assistant) (no impact stated) - 2026-10-20: [Langfuse](https://thirdpartyindex.com/vendors/langfuse#status), which Productlane lists as a subprocessor, reported Degraded data serving in EU (minor) - 2026-10-20: [Inngest](https://thirdpartyindex.com/vendors/inngest#status), which Productlane lists as a subprocessor, reported Intermittent Event API Connectivity Issues (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Productlane lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Productlane lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Productlane lists as a subprocessor, reported Sentry is down (critical) - 2026-10-19: [Cursor](https://thirdpartyindex.com/vendors/cursor#status), which Productlane lists as a subprocessor, reported Investigating service degradation — Grok Bot (minor) - 2026-10-19: [Cursor](https://thirdpartyindex.com/vendors/cursor#status), which Productlane lists as a subprocessor, reported Investigating service degradation — Grok Bot (minor) - 2026-10-19: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported Degraded availability for GitHub Actions, GitHub Pages and Webhooks (critical) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Cursor](https://thirdpartyindex.com/vendors/cursor#status), which Productlane lists as a subprocessor, reported Investigating service degradation (minor) - 2026-10-19: [Langfuse](https://thirdpartyindex.com/vendors/langfuse#status), which Productlane lists as a subprocessor, reported Degraded public API performance (minor) - 2026-10-16: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Productlane lists as a subprocessor, reported Errors publishing Zaps from Guided Templates with app approvals enabled (major) - 2026-10-15: [Cursor](https://thirdpartyindex.com/vendors/cursor#status), which Productlane lists as a subprocessor, reported Elevated errors affecting Grok models (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Productlane lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported CCA Automations are delayed when starting an Automation (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Productlane lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Productlane lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Productlane lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Cursor](https://thirdpartyindex.com/vendors/cursor#status), which Productlane lists as a subprocessor, reported Investigating service degradation — Grok Bot (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Productlane lists as a subprocessor, reported Permission errors affecting shared Forms, Canvas, and Tables (no impact stated) - 2026-10-14: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Productlane lists as a subprocessor, reported Delayed processing of some thread events (minor) - 2026-10-14: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Productlane lists as a subprocessor, reported Zoom Team Chat App connection failure (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Productlane lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) - 2026-10-13: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Productlane lists as a subprocessor, reported \[Retroactive\] Actions workflow run logs delayed (minor) - 2026-10-13: [Cursor](https://thirdpartyindex.com/vendors/cursor#status), which Productlane lists as a subprocessor, reported Grok Bot routines not triggering (major) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Productlane lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/productlane --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api