# PropelAuth

PropelAuth (propelauth.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/propelauth
- Documents last verified: 2026-09-30
- Transparency rating: 81/100 (how much it publishes, not how secure it is)
- Cite as: PropelAuth, Third Party Index, https://thirdpartyindex.com/vendors/propelauth (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.propelauth.com/subprocessor-list | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://www.propelauth.com/dpa | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.propelauth.com/privacy | 2026-09-30 | 2026-09-30 |
| Terms | https://www.propelauth.com/terms | 2026-09-30 | 2026-09-30 |
| Security page | https://www.propelauth.com/security | 2026-09-30 | 2026-09-30 |
| Status page | https://status.propelauth.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (14)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure | United States | 2026-09-30 |
| [Atlassian Jira](https://thirdpartyindex.com/vendors/atlassian.md) | Ticket tracking | United States | 2026-09-30 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Cloud infrastructure | United States | 2026-09-30 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Log management & debugging | United States | 2026-09-30 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Email & office applications | United States | 2026-09-30 |
| [Helpscout](https://thirdpartyindex.com/vendors/help-scout.md) | Customer relationship management | United States | 2026-09-30 |
| Loops | Product updates, customer communications, marketing communications | United States | 2026-09-30 |
| Mixrank | Data Explorer (add-on feature) | United States | 2026-09-30 |
| [Posthog](https://thirdpartyindex.com/vendors/posthog.md) | Customer analytics & debugging | United States | 2026-09-30 |
| [Postmark](https://thirdpartyindex.com/vendors/postmark.md) | Email management | United States | 2026-09-30 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Debugging | United States | 2026-09-30 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Customer relationship management | United States | 2026-09-30 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing | United States | 2026-09-30 |
| [Svix](https://thirdpartyindex.com/vendors/svix.md) | Webhooks | United States | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/24016)). CSV: https://thirdpartyindex.com/vendors/propelauth/subprocessors.csv

## Listed as a subprocessor by (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [CloseCore](https://thirdpartyindex.com/vendors/closecore.md): User Account Management

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (0 major or critical, 0 minor, 1 with no impact stated)
- Typical time to resolve: 4 min
- 2026-09-19: Increased Timeouts (no impact stated)

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api