# PubNub

[20 tracked vendors](https://thirdpartyindex.com/vendors/pubnub#used-by) name PubNub as a subprocessor, including [Docusign](https://thirdpartyindex.com/vendors/docusign), [New Relic](https://thirdpartyindex.com/vendors/new-relic) and [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly). We have not found a subprocessor list published by PubNub. We monitor 5 of its documents, which we last checked on 2026-11-11.

PubNub (pubnub.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/pubnub
- Documents last verified: 2026-11-11
- Category: developer-tools
- Transparency rating: 32/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 20 tracked vendors rely on it directly, 424 within two hops, 1781 within three
- Cite as: PubNub, Third Party Index, https://thirdpartyindex.com/vendors/pubnub (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.pubnub.com/trust/ | 2026-11-11 | 2026-10-20 |
| Privacy policy | https://www.pubnub.com/trust/legal/privacy-policy/ | 2026-11-11 | 2026-10-20 |
| Terms | https://www.pubnub.com/trust/legal/terms-and-conditions/ | 2026-11-11 | 2026-10-20 |
| Security page | https://www.pubnub.com/trust/security/ | 2026-11-11 | 2026-10-20 |
| Status page | https://status.pubnub.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

PubNub's homepage made 157 requests to 20 domains, 9 services controlled by another company, and 3 domains not identified. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

9 third parties by category: Advertising 2 (Google Cloud, Microsoft); Analytics 2 (ZoomInfo, Amplitude); Marketing automation 2 (GetVector, Inc., Adobe); Cookie compliance 1 (OneTrust); CMS 1 (usually detected as CMS: Builder.io); Customer data platform 1 (usually detected as Customer data platform: Segment). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (9)

- Google Cloud: 20 requests to google.com, doubleclick.net, googletagmanager.com, google-analytics.com, fonts.googleapis.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- GetVector, Inc.: 13 requests to vector.co; Vector
- OneTrust: 7 requests to cookielaw.org, onetrust.com; OneTrust
- Adobe: 3 requests to marketo.net, mktoresp.com; Marketo
- Microsoft: 3 requests to bing.com; Microsoft Advertising
- ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo
- Builder.io: 2 requests to builder.io
- Segment: 2 requests to segment.io
- Amplitude: 1 request to amplitude.com; Amplitude

### Unknown (3)

Domains not identified yet: cr-proxy.com, pocustrack.com, usbrowserspeed.com

### First party (1)

- PubNub: 98 requests to pubnub.com; Builder.io, Emotion, HSTS, Netlify, Next.js, Open Graph, PWA, Priority Hints, RSS, React, Segment 1.84.3, Varnish, Webpack, core-js 2.6.10

8 tracked companies loaded by the homepage are not in PubNub's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (20)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Atomicwork](https://thirdpartyindex.com/vendors/atomicwork.md): IT infrastructure
- [BridgeAthletic](https://thirdpartyindex.com/vendors/bridgeathletic.md): Realtime data processing & notifications.
- [Bullhorn](https://thirdpartyindex.com/vendors/bullhorn.md): Real-time infrastructure services for CubeTV
- [CloudRadial](https://thirdpartyindex.com/vendors/cloudradial.md): https://www.pubnub.com/trust/compliance/
- [Command Alkon](https://thirdpartyindex.com/vendors/command-alkon.md): Logging and monitoring
- [Docusign](https://thirdpartyindex.com/vendors/docusign.md): Service user commenting capability with documents
- [Everbridge](https://thirdpartyindex.com/vendors/everbridge.md): Message Exchange (including email to admin
- [Goldcast](https://thirdpartyindex.com/vendors/goldcast.md): Push Notifications
- [Kustomer](https://thirdpartyindex.com/vendors/kustomer.md): PubNub is a real-time messaging and data streaming platform that enables developers to build and scale real-time applications. It provides a set of APIs and inf…
- [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly.md)
- [New Relic](https://thirdpartyindex.com/vendors/new-relic.md): Cloudstream’s API service in the cloud; Real-time messaging between; the CodeStream client extensions and
- [Plivo](https://thirdpartyindex.com/vendors/plivo.md): Real-time notifications
- [revenue.io](https://thirdpartyindex.com/vendors/revenue-io.md): Real-Time Push Notification Service
- [RingCentral](https://thirdpartyindex.com/vendors/ringcentral.md): Manages in-app message notifications
- [Salesloft](https://thirdpartyindex.com/vendors/salesloft.md): Real-time messaging bus service; Salesloft uses PubNub to securely synchronize signals in its infrastructure backend and for secure message exchange in Clari Co…
- [SolarWinds](https://thirdpartyindex.com/vendors/solarwinds.md): Push Notifications
- [Submittable](https://thirdpartyindex.com/vendors/submittable.md): Live in-app event messaging for collaborative drafts feature
- [Textkernel](https://thirdpartyindex.com/vendors/textkernel.md): Real-time infrastructure services for CubeTV
- [vFairs](https://thirdpartyindex.com/vendors/vfairs.md): Integrated Chat Platform
- [Vimeo](https://thirdpartyindex.com/vendors/vimeo.md): Stream preview generator

## Service status

Incidents it reported on its own status page.

- Last 90 days: 7 reported incidents (1 major or critical, 4 minor, 2 with no impact stated)
- Typical time to resolve: 48 min
- Status page last read: 2026-11-12
- 2026-10-26: Errors with history readers in FRA (minor)
- 2026-10-26: Errors and Latency for Presence (minor)
- 2026-10-22: Errors and Latency for Presence in FRA and BOM (minor)
- 2026-10-22: Certificate Issue Causing Potential Connection Issues (major)
- 2026-10-09: Increased Subscribe error rate and latency observed globally (no impact stated)
- 2026-08-25: Potential for some missed messages for subscribers in US East PoP (minor)
- 2026-08-14: Global Errors and Failures with Publish and Functions, Delays with Events & Actions (no impact stated)
- 2026-06-10: Replication failures (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
