# Pulsant

Pulsant (pulsant.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/pulsant
- Documents last verified: 2026-10-02
- Transparency rating: 25/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 0/6 (not found); security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three
- Cite as: Pulsant, Third Party Index, https://thirdpartyindex.com/vendors/pulsant (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Data processing addendum | https://www.pulsant.com/hubfs/Data%20Processing%20Agreement%20(Clients).pdf | 2026-10-02 | 2026-09-30 |
| Terms | https://www.pulsant.com/terms-and-conditions | 2026-10-02 | 2026-09-30 |
| Status page | https://status.pulsant.com/ | 2026-10-02 | 2026-10-02 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Payscale](https://thirdpartyindex.com/vendors/payscale.md): Data storage

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (0 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 19 min
- Status page last read: 2026-10-02
- 2026-07-16: Authentication error when attempting to login to the Pulsant Portal. (minor)
- 2026-06-26: Availability of Storage in NE-1 Site (no impact stated)
- 2026-05-26: Ticketing System Emails (no impact stated)
- 2026-05-25: Ticketing System Emails (no impact stated)
- 2026-05-14: Zayo outage in the London area 14/05/2026 (minor)
- 2026-04-21: Virgin Media Outage Hayes-London Area (minor)
- 2026-04-09: Virgin Media Outage Reported at Leeds Hub Site - 09/04/2026 (minor)
- 2026-02-01: Virgin Media Outage (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
