# Qualtrics

Qualtrics (qualtrics.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/qualtrics
- Documents last verified: 2026-10-02
- Transparency rating: 67/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 34 tracked vendors directly, 143 within two hops, 405 within three; 19 tracked vendors rely on it directly, 202 within two hops, 1125 within three
- Cite as: Qualtrics, Third Party Index, https://thirdpartyindex.com/vendors/qualtrics (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.qualtrics.com/subprocessor-list/ | 2026-10-02 | 2026-10-02 |
| Privacy policy | https://www.qualtrics.com/privacy-statement/ | 2026-10-02 | 2026-10-02 |
| Terms | https://www.qualtrics.com/legal/customers/gtcs/ | 2026-10-02 | 2026-10-02 |
| Security page | https://www.qualtrics.com/platform/security/ | 2026-10-02 | 2026-10-02 |
| security.txt | https://www.qualtrics.com/.well-known/security.txt | 2026-10-02 | 2026-10-02 |
| Status page | https://status.qualtrics.com/ | 2026-10-02 | 2026-10-02 |

## Subprocessors (88)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Acceleration Strategy (ASI)](https://thirdpartyindex.com/vendors/acceleration-strategy.md) | Implementation and professional services. | — | 2026-10-02 |
| Acorn Marketing & Research Consultants (International) Limited | Implementation and professional services. | — | 2026-10-02 |
| [ACT XM](https://thirdpartyindex.com/vendors/act-xm.md) | Implementation and professional services. | — | 2026-10-02 |
| [Akamai](https://thirdpartyindex.com/vendors/akamai.md) | Content delivery network and web application firewall for our web services. | — | 2026-10-02 |
| AKT | Implementation and professional services. | — | 2026-10-02 |
| ALA Consulting | Implementation and professional services. | — | 2026-10-02 |
| Altudo Consultancy Services Pvt. Ltd | Implementation and professional services. | — | 2026-10-02 |
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | AI capabilities, including generative AI, data scrubbing services, translation services and transcription services.; Infrastructure / hosting services and storage, including backups. Software delivery and associated services. | — | 2026-10-02 |
| Appen Butler Hill Inc. | Translation service. | — | 2026-10-02 |
| Assist Digital S.p.A. | Implementation and professional services. | — | 2026-10-02 |
| Automated Data Processing Technicians Inc., dba ADAPT Inc. | Survey processing services. | — | 2026-10-02 |
| [B3Intelligence Ltd.](https://thirdpartyindex.com/vendors/b3intelligence-com.md) | Data scrubbing services (available via Research Services only). | — | 2026-10-02 |
| BearingPoint France SAS | Implementation and professional services. | — | 2026-10-02 |
| [Boomi LP](https://thirdpartyindex.com/vendors/boomi-lp.md) | Data transfers, integrations and automations. | — | 2026-10-02 |
| [Born Digital s.r.o.](https://thirdpartyindex.com/vendors/born-digital-ai.md) | Voice-to-text translation software. | — | 2026-10-02 |
| Capgemini Brasil S.A | Implementation and professional services. | — | 2026-10-02 |
| [Capventis](https://thirdpartyindex.com/vendors/capventis.md) | Implementation and professional services. | — | 2026-10-02 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Content delivery network and web application firewall for our web services. | — | 2026-10-02 |
| CollabIP, Inc. dba Tethr | Speech-to-text data collection. | — | 2026-10-02 |
| [commonFont, LLC](https://thirdpartyindex.com/vendors/commonfont.md) | Implementation and professional services. | — | 2026-10-02 |
| Damato Services, LLC, dba Safeway Shredding | Document shredding services (CAHPS Programmes only). | — | 2026-10-02 |
| [Databricks, Inc.](https://thirdpartyindex.com/vendors/databricks.md) | Infrastructure to streamline data ingestion, schematization assessment, and management. | — | 2026-10-02 |
| Davidson | Implementation and professional services. | — | 2026-10-02 |
| [Drieam LLC](https://thirdpartyindex.com/vendors/drieam.md) | Learning management system integration. | — | 2026-10-02 |
| Employee Pulsecheck, t/a Karian & Box | Implementation and professional services. | — | 2026-10-02 |
| Ernst & Young LLP | Implementation and professional services. | — | 2026-10-02 |
| [Escalent Inc.](https://thirdpartyindex.com/vendors/escalent.md) | Implementation and professional services. | — | 2026-10-02 |
| Exture Inc. | Implementation and professional services. | — | 2026-10-02 |
| Fabric Consulting, LLC | Implementation and professional services. | — | 2026-10-02 |
| [Farlinium, LLC](https://thirdpartyindex.com/vendors/farlinium.md) | Implementation and professional services. | — | 2026-10-02 |
| Feedback Works Ltd. | Implementation and professional services. | — | 2026-10-02 |
| [FP Horak Company](https://thirdpartyindex.com/vendors/f-p-horak.md) | Survey printing and distribution services. (CAHPS Programmes only). | — | 2026-10-02 |
| [FullStory, Inc.](https://thirdpartyindex.com/vendors/fullstory.md) | Website session replay and website analytics software. | — | 2026-10-02 |
| [Genesys](https://thirdpartyindex.com/vendors/genesys.md) | Contact center support services. | — | 2026-10-02 |
| [Google, LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | AI capabilities, including translation services. | — | 2026-10-02 |
| Hesplora Srl | Implementation and professional services. | — | 2026-10-02 |
| Huron Consulting Group, LLC | Implementation and professional services. | — | 2026-10-02 |
| [IBM Cloud](https://thirdpartyindex.com/vendors/ibm.md) | Data hosting facilities. | — | 2026-10-02 |
| Imperium, LLC | Improves fraud detection (“ballot stuffing”) by assessing respondent metadata to determine the likelihood that the same respondent is answering repeatedly. | — | 2026-10-02 |
| InfoCepts, LLC | Customer Service Centers for Support. | — | 2026-10-02 |
| [Infosys Ltd.](https://thirdpartyindex.com/vendors/infosys.md) | Implementation and professional services. | — | 2026-10-02 |
| InterOperability Bidco, Inc., dba Rhapsody | Healthcare systems and applications integration. | — | 2026-10-02 |
| Ipsos Pty Ltd. | Implementation and professional services. | — | 2026-10-02 |
| Ipsos America Inc. | Implementation and professional services. | — | 2026-10-02 |
| IVR Technology Group, LLC | Automated Voice Surveys. | — | 2026-10-02 |
| IZO | Implementation and professional services. | — | 2026-10-02 |
| K2 Partnering Solutions do Brasil Consultoria em Tecnologia da Informação LTDA. | Implementation and professional services. | — | 2026-10-02 |
| Kantar Group | Implementation and professional services. | — | 2026-10-02 |
| [Korn Ferry](https://thirdpartyindex.com/vendors/korn-ferry.md) | Implementation and professional services. | — | 2026-10-02 |
| Mercer | Implementation and professional services. | — | 2026-10-02 |
| [Merge](https://thirdpartyindex.com/vendors/merge-api.md) | Data transfers, integrations and automations. | — | 2026-10-02 |
| [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | AI capabilities, including generative AI and translation services.; Microsoft Azure – VDI environment for support purposes – Limited to specific customers where agreed in an order form. | — | 2026-10-02 |
| [New Metrics, LLC](https://thirdpartyindex.com/vendors/new-metrics.md) | Implementation and professional services. | — | 2026-10-02 |
| [Newmeasures, LLC](https://thirdpartyindex.com/vendors/newmeasures.md) | Implementation and professional services. | — | 2026-10-02 |
| Nippon Information and Communications Corporation | Implementation and professional services. | — | 2026-10-02 |
| NTT Data Spain | Implementation and professional services. | — | 2026-10-02 |
| [OpenAI, LLC](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI capabilities, including generative AI. | — | 2026-10-02 |
| PeachTree | Address verification. (Available to US customers only). | — | 2026-10-02 |
| Peirano y Compañía Consultores Asociados Limitada (Lateral Unit) | Implementation and professional services. | — | 2026-10-02 |
| Perceptive Group Ltd | Implementation and professional services. | — | 2026-10-02 |
| Q&People | Implementation and professional services. | — | 2026-10-02 |
| Quantum Metric, Inc. | Website session replay and website analytics software. | — | 2026-10-02 |
| Ratings MD, LLC | Patient feedback collection, doctor and hospital Google Reviews software. | — | 2026-10-02 |
| [Red Pepper Software, LLC](https://thirdpartyindex.com/vendors/red-pepper-software.md) | Implementation and professional services. | — | 2026-10-02 |
| Respondent.io | Qualitative panel recruiting platform. | — | 2026-10-02 |
| Roundarch Isobar | Implementation and professional services. | — | 2026-10-02 |
| Savanta Group, LLC | Implementation and professional services. | — | 2026-10-02 |
| Seidor Consulting SL | Implementation and professional services. | — | 2026-10-02 |
| SMT Consultoria e Solucoes em Technologia Ltda | Implementation and professional services. | — | 2026-10-02 |
| Solpac Co. Ltd. | Implementation and professional services. | — | 2026-10-02 |
| [Sovanta AG](https://thirdpartyindex.com/vendors/sovanta.md) | Implementation and professional services. | — | 2026-10-02 |
| SplitPin | Implementation and professional services. | — | 2026-10-02 |
| Stratégie Organisation & Méthode SOM Inc. | Implementation and professional services. | — | 2026-10-02 |
| Tatung System Technologies Inc. | Implementation and professional services. | — | 2026-10-02 |
| [Teresa Monroe](https://thirdpartyindex.com/vendors/teresa-monroe.md) | Implementation and professional services. | — | 2026-10-02 |
| Texas Market Research Group, LLC dba Reconnaissance Market Research (ReconMR) | Telephone surveys. (Available to US customers only) | — | 2026-10-02 |
| [TTEC Digital, LLC](https://thirdpartyindex.com/vendors/ttec-digital.md) | Implementation and professional services. | — | 2026-10-02 |
| [Twilio Ireland Limited](https://thirdpartyindex.com/vendors/segment.md) | Enables users to send surveys via SMS. | — | 2026-10-02 |
| Ugam Solutions, Inc. | Implementation and professional services. | — | 2026-10-02 |
| Ugam Solutions Private Limited | Implementation and professional services. | — | 2026-10-02 |
| Voce | Implementation and professional services. | — | 2026-10-02 |
| [Voxpopme, Inc.](https://thirdpartyindex.com/vendors/voxpopme.md) | Video capture and analytics capabilities for recorded videos. | — | 2026-10-02 |
| Walker Information Inc. | Implementation and professional services. | — | 2026-10-02 |
| Wilmac Business Equipment Co., Inc. | Voice recording and analytics capabilities. | — | 2026-10-02 |
| [Wiz](https://thirdpartyindex.com/vendors/wiz-io.md) | Cloud security management. | — | 2026-10-02 |
| Workforce Science Associates | Implementation and professional services. | — | 2026-10-02 |
| [Y2 Analytics, LLC](https://thirdpartyindex.com/vendors/y2-analytics.md) | Implementation and professional services. | — | 2026-10-02 |
| Zill Consulting Ltd | Implementation and professional services. | — | 2026-10-02 |

Read from ([evidence](https://thirdpartyindex.com/evidence/34779)). CSV: https://thirdpartyindex.com/vendors/qualtrics/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (19)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Coalfire](https://thirdpartyindex.com/vendors/coalfire.md): Customer Satisfaction
- [D2L](https://thirdpartyindex.com/vendors/d2l.md): Surveys
- [Digital Realty](https://thirdpartyindex.com/vendors/digital-realty.md): Customer engagement
- [Docebo](https://thirdpartyindex.com/vendors/docebo.md): Management of surveys to collect Email Customer satisfaction feedback on the Docebo Docebo product user experience.
- [Dovetail](https://thirdpartyindex.com/vendors/dovetail.md): Survey responses for Net Promoter Score and customer experience satisfaction. Email addresses and NPS responses are processed; Used for NPS surveys
- [Edmentum](https://thirdpartyindex.com/vendors/edmentum.md): Course and Instructor Evaluations. Student and Parent/Guardian roles; Customer surveys. Non-student roles
- [Employment Hero](https://thirdpartyindex.com/vendors/employment-hero.md): Processing Activity: Collection and analysis of customer feedback to measure Net Promoter Score (NPS) GDPR Transfer Mechanism: Standard Contractual Clauses; Pro…
- [Fuel Cycle](https://thirdpartyindex.com/vendors/fuel-cycle.md): Online survey development cloud-based software as a service company for survey; design and response collection.
- [FundApps](https://thirdpartyindex.com/vendors/fundapps.md)
- [HireVue](https://thirdpartyindex.com/vendors/hirevue.md): Survey tools.
- [Lattice](https://thirdpartyindex.com/vendors/lattice.md): Customer experience management
- [Mindtickle](https://thirdpartyindex.com/vendors/mindtickle.md): Product feedback & surveys; Product feedback and surveys
- [Optro](https://thirdpartyindex.com/vendors/optro.md): Customer Engagement
- [Reamaze](https://thirdpartyindex.com/vendors/reamaze.md): Quality assurance surveys
- [Red Pepper Software](https://thirdpartyindex.com/vendors/red-pepper-software.md): Data analytics; Red Pepper customer and employee feedback surveys and data analytics platform
- [Sendoso](https://thirdpartyindex.com/vendors/sendoso.md): Customer Surveys
- [Thinkific](https://thirdpartyindex.com/vendors/thinkific.md): Net Promoter Score to gather customer feedback
- [Zoom](https://thirdpartyindex.com/vendors/zoom.md): Feedback, Reviews, and Survey Responses
- [Zuora](https://thirdpartyindex.com/vendors/zuora.md): If a Customer chooses to provide feedback to Zuora using the feedback drawer within the application, Qualtrics sends Zuora’s product team a record of the feed…

## Security contact

From its security.txt (https://www.qualtrics.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/34472)):

- Contact: https://www.qualtrics.com/platform/security/vulnerability-disclosure/
- Disclosure policy: https://www.qualtrics.com/platform/security/vulnerability-disclosure/
- Acknowledgments: https://www.qualtrics.com/platform/security/hall-of-fame/
- Security jobs: https://www.qualtrics.com/careers/
- Languages: en
- No expiry date

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api