# Rackspace

Rackspace (rackspace.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/rackspace
- Documents last verified: 2026-10-02
- Transparency rating: 69/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 0/6 (not found); security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 36 tracked vendors directly, 146 within two hops, 372 within three; 12 tracked vendors rely on it directly, 89 within two hops, 352 within three
- Cite as: Rackspace, Third Party Index, https://thirdpartyindex.com/vendors/rackspace (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.rackspace.com/gdpr/subprocessors | 2026-10-02 | 2026-10-02 |
| Security page | https://www.rackspace.com/security | 2026-10-02 | 2026-10-02 |
| security.txt | https://www.rackspace.com/.well-known/security.txt | 2026-10-02 | 2026-10-02 |
| Status page | https://status.apps.rackspace.com/ | 2026-10-02 | 2026-10-02 |

## Subprocessors (85)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Accertify, Inc. | Internal Support – Security | US | 2026-10-02 |
| [Akamai Technologies, Inc.](https://thirdpartyindex.com/vendors/akamai.md) | Products & Services – Security | US | 2026-10-02 |
| Alert Logic, Inc. | Products & Services – Security | US | 2026-10-02 |
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Products & Services – Public Cloud | US | 2026-10-02 |
| [AppDynamics, Inc.](https://thirdpartyindex.com/vendors/appdynamics.md) | Products & Services – Security | US | 2026-10-02 |
| AppFormix, Inc. | Products & Services – Security | US | 2026-10-02 |
| Arbor Networks, Inc. | Data Center Infrastructure – Networking & Security | US | 2026-10-02 |
| Armor Defense, Inc. | Products & Services – Security | US | 2026-10-02 |
| [Barracuda Networks, Inc.](https://thirdpartyindex.com/vendors/barracuda-networks.md) | Products & Services – Email & Apps | US | 2026-10-02 |
| BitTitan, Inc. | Products & Services – Email & Apps | US | 2026-10-02 |
| British Telecommunications plc | Data Center Infrastructure – Networking & Security | UK | 2026-10-02 |
| CA, Inc. | Products & Services – Private Cloud, Security | US | 2026-10-02 |
| China Telecom Global Limited | Data Center Infrastructure – Networking | Hong Kong | 2026-10-02 |
| China Unicom (Americas) Operations LTD | Data Center Infrastructure – Networking | US | 2026-10-02 |
| [Cisco Systems Inc.](https://thirdpartyindex.com/vendors/cisco.md) | Data Center Infrastructure – Networking & Security | US | 2026-10-02 |
| [CloudFlare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | Products & Services – Security | US | 2026-10-02 |
| CloudPassage, Inc. | Products & Services – Security | US | 2026-10-02 |
| [Commvault Systems, Inc.](https://thirdpartyindex.com/vendors/commvault-systems.md) | Data Center Infrastructure – Networking & Security | US | 2026-10-02 |
| [ControlUp, Inc.](https://thirdpartyindex.com/vendors/controlup.md) | Products & Services – Private Cloud | US | 2026-10-02 |
| [Convergence (Group Networks) Limited](https://thirdpartyindex.com/vendors/convergence-group.md) | Data Center Infrastructure – Networking | UK | 2026-10-02 |
| [CrowdStrike, Inc.](https://thirdpartyindex.com/vendors/crowdstrike.md) | Products & Services – Security | US | 2026-10-02 |
| Cypress Telecom Limited | Data Center Infrastructure – Managed Hosting | Hong Kong | 2026-10-02 |
| [Databank, Ltd.](https://thirdpartyindex.com/vendors/databank.md) | Data Center Infrastructure – Networking | US | 2026-10-02 |
| Digital Guardian, Inc. | Products & Services – Security | US | 2026-10-02 |
| Digital Realty Trust, Inc. | Data Center Infrastructure – DC Operations | US | 2026-10-02 |
| Digital Savvis Investment Management HK Ltd | Data Center Infrastructure – Networking | Hong Kong | 2026-10-02 |
| Dome9 Security Inc. | Products & Services – Public Cloud | US | 2026-10-02 |
| Elitetele.com Plc. | Internal Support – Office Networking | UK | 2026-10-02 |
| Energize Recruitment Solutions | Internal Support – Staffing | UK | 2026-10-02 |
| [Equinix Inc.](https://thirdpartyindex.com/vendors/equinix.md) | Data Center Infrastructure – DC Operations | US | 2026-10-02 |
| Equinix Germany GmbH | Data Center Infrastructure – DC Operations | Germany | 2026-10-02 |
| Equinix Japan K.K | Data Center Infrastructure – DC Operations | Japan | 2026-10-02 |
| Equinix Netherlands BV | Data Center Infrastructure – DC Operations | Netherlands | 2026-10-02 |
| Equinix Singapore Pte Ltd | Data Center Infrastructure – DC Operations | Singapore | 2026-10-02 |
| euNetworks Fiber UK Limited | Data Center Infrastructure – Networking | UK | 2026-10-02 |
| EXA Infrastructure US, LLC | Data Center Infrastructure – Networking | US | 2026-10-02 |
| [Global Switch](https://thirdpartyindex.com/vendors/global-switch.md) | Data Center Infrastructure – Networking | UK | 2026-10-02 |
| [Google Inc.](https://thirdpartyindex.com/vendors/google-cloud.md) | Products & Services – Public Cloud | US | 2026-10-02 |
| [HCL America, Inc.](https://thirdpartyindex.com/vendors/hcl-america.md) | Products & Services – Security | US | 2026-10-02 |
| HGC Global Communications Limited | Data Center Infrastructure – Networking | Hong Kong | 2026-10-02 |
| Hong Kong Internet eXchange Limited | Data Center Infrastructure – Networking | Hong Kong | 2026-10-02 |
| [Imperva, Inc.](https://thirdpartyindex.com/vendors/imperva.md) | Products & Services – Security | US | 2026-10-02 |
| [Level 3 Communications, LLC](https://thirdpartyindex.com/vendors/lumen.md) | Data Center Infrastructure – Networking | US | 2026-10-02 |
| Lightower Fiber Networks, LLC | Data Center Infrastructure – Networking | US | 2026-10-02 |
| LONAP Limited | Data Center Infrastructure – Networking | UK | 2026-10-02 |
| MailChannels Corporation | Products & Services – Email & Apps | Canada | 2026-10-02 |
| [Mailgun Technologies, Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | Products & Services – Email & Apps | US | 2026-10-02 |
| [Megaport (USA), Inc.](https://thirdpartyindex.com/vendors/megaport.md) | Products & Services – Email & Apps | US | 2026-10-02 |
| Message Systems, Inc. | Products & Services – Email & Apps | US | 2026-10-02 |
| [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | Products & Services – Public Cloud | US | 2026-10-02 |
| [NetApp, Inc.](https://thirdpartyindex.com/vendors/netapp.md) | Data Center Infrastructure – Managed Hosting | US | 2026-10-02 |
| [New Relic, Inc.](https://thirdpartyindex.com/vendors/new-relic.md) | Products & Services – Security | US | 2026-10-02 |
| NTT America, Inc. | Data Center Infrastructure – Networking | US | 2026-10-02 |
| [NuevaSync, Inc.](https://thirdpartyindex.com/vendors/nuevasync.md) | Products & Services – Email & Apps | US | 2026-10-02 |
| Open-Xchange Inc. | Products & Services – Email & Apps | US | 2026-10-02 |
| [PagerDuty, Inc.](https://thirdpartyindex.com/vendors/pagerduty.md) | Products & Services – Security | US | 2026-10-02 |
| [Pendo.io, Inc.](https://thirdpartyindex.com/vendors/pendo.md) | Products & Services – App Development | US | 2026-10-02 |
| Pipe Networks Pty Limited | Data Center Infrastructure – Networking | Australia | 2026-10-02 |
| [Proofpoint, Inc.](https://thirdpartyindex.com/vendors/proofpoint.md) | Products & Services – Security | US | 2026-10-02 |
| Protiviti, Inc. | Internal Support – Security | US | 2026-10-02 |
| QTS Investment Properties Fort Worth, LLC | Data Center Infrastructure – Networking | US | 2026-10-02 |
| [Qualys Inc.](https://thirdpartyindex.com/vendors/qualys.md) | Products & Services – Security | UK; US | 2026-10-02 |
| Randstad North America | Internal Support – Staffing | US | 2026-10-02 |
| [Rapid7 LLC](https://thirdpartyindex.com/vendors/rapid7.md) | Products & Services – Security | US | 2026-10-02 |
| [Red Hat, Inc.](https://thirdpartyindex.com/vendors/red-hat.md) | Products & Services – Storage | US | 2026-10-02 |
| Reliance Globalcom Services, Inc. | Data Center Infrastructure – Networking | UK | 2026-10-02 |
| Runai Labs USA Inc. | Products & Services – Private Cloud | US | 2026-10-02 |
| [ScienceLogic, Inc.](https://thirdpartyindex.com/vendors/sciencelogic.md) | Products & Services – Security | US | 2026-10-02 |
| Singtel Optus Pty Ltd | Internal Support – Office Networking | Australia | 2026-10-02 |
| [Sophos PLC](https://thirdpartyindex.com/vendors/sophos.md) | Products & Services – Security | UK | 2026-10-02 |
| [Splunk Inc.](https://thirdpartyindex.com/vendors/splunk.md) | Products & Services – Security | US | 2026-10-02 |
| Tata Communications (America) Inc. | Data Center Infrastructure – Networking | US | 2026-10-02 |
| [Telehouse International Corporation of Europe, Ltd.](https://thirdpartyindex.com/vendors/telehouse-net.md) | Data Center Infrastructure – Networking | UK | 2026-10-02 |
| [Telia Carrier US, Inc.](https://thirdpartyindex.com/vendors/arelion.md) | Data Center Infrastructure – Networking | Sweden | 2026-10-02 |
| Telstra Corporation Limited | Data Center Infrastructure – Networking | Australia | 2026-10-02 |
| Telstra International HK Limited | Data Center Infrastructure – Networking | Hong Kong | 2026-10-02 |
| [Tessell Inc.](https://thirdpartyindex.com/vendors/tessell.md) | Products & Services – Public & Private Cloud | US | 2026-10-02 |
| Thales e-Security, Inc. | Products & Services – Security | US | 2026-10-02 |
| Time Warner Cable Inc. | Internal Support – Office Networking | US | 2026-10-02 |
| [Trend Micro Incorporated](https://thirdpartyindex.com/vendors/trend-micro-us.md) | Data Center Infrastructure – Networking | Japan | 2026-10-02 |
| VMWare, Inc. | Products & Services – Public & Private Cloud | US | 2026-10-02 |
| Vocus Pty Limited | Data Center Infrastructure – Networking | Australia | 2026-10-02 |
| WTT HK Limited | Internal Support – Office Networking | Hong Kong | 2026-10-02 |
| Zayo Group, LLC | Data Center Infrastructure – Networking | US | 2026-10-02 |
| Zenlayer Inc. | Data Center Infrastructure – Managed Hosting | US | 2026-10-02 |

Read from ([evidence](https://thirdpartyindex.com/evidence/34758)). CSV: https://thirdpartyindex.com/vendors/rackspace/subprocessors.csv

## Subprocessor of (12)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Agilysys](https://thirdpartyindex.com/vendors/agilysys.md)
- [AllClients](https://thirdpartyindex.com/vendors/allclients.md): Cloud Infrastructure and Server Hosting of our apps and services
- [Bullhorn](https://thirdpartyindex.com/vendors/bullhorn.md): Cloud hosting services
- [CallTrackingMetrics](https://thirdpartyindex.com/vendors/calltrackingmetrics.md): Storage and provisioning of session data.
- [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean.md): Email services
- [Dispel](https://thirdpartyindex.com/vendors/dispel.md): Cloud service provider; Data Controller
- [Fluxx](https://thirdpartyindex.com/vendors/fluxx.md): Rackspace provides email relay/SMTP services used solely to send transactional and system emails on our behalf.
- [Forsta](https://thirdpartyindex.com/vendors/forsta.md): Data centre
- [FTI Technology](https://thirdpartyindex.com/vendors/fti-technology.md): Managed service provider for Oracle services support
- [MentorcliQ](https://thirdpartyindex.com/vendors/mentorcliq.md): SFTP (Secure File Transfer Protocol) sub-processor; SFTP (Secure File Transfer Protocol) sub-processor for the MentorcliQ Mentoring Solution
- [Pipedrive](https://thirdpartyindex.com/vendors/pipedrive.md)
- [Veracross](https://thirdpartyindex.com/vendors/veracross.md): Applications, Services, and Support; Cloud file storage

## Security contact

From its security.txt (https://www.rackspace.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/34440)):

- Contact: mailto:security@rackspace.com
- Disclosure policy: https://www.rackspace.com/information/legal/rsdp
- Acknowledgments: https://www.rackspace.com/information/legal/rsdp
- Languages: en
- No expiry date

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api