# Rapid7 Rapid7 declares [32 subprocessors](https://thirdpartyindex.com/vendors/rapid7#subprocessors), plus 15 of its own affiliates, in [its subprocessor list](https://www.rapid7.com/legal/subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/133363)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-22. [9 tracked vendors](https://thirdpartyindex.com/vendors/rapid7#used-by) name Rapid7 as a subprocessor, including [Rackspace](https://thirdpartyindex.com/vendors/rackspace), [MacStadium](https://thirdpartyindex.com/vendors/macstadium) and [Keyfactor](https://thirdpartyindex.com/vendors/keyfactor). Rapid7 (rapid7.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/rapid7 - Documents last verified: 2026-11-11 - Transparency rating: 82/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 26 tracked vendors directly, 145 within two hops, 445 within three; 9 tracked vendors rely on it directly, 44 within two hops, 488 within three - Cite as: Rapid7, Third Party Index, https://thirdpartyindex.com/vendors/rapid7 (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://www.rapid7.com/trust/ | 2026-11-11 | 2026-10-21 | | Subprocessor list | https://www.rapid7.com/legal/subprocessors/ | 2026-11-11 | 2026-10-21 | | Data processing addendum | https://www.rapid7.com/legal/dpa/ | 2026-11-11 | 2026-10-21 | | Privacy policy | https://www.rapid7.com/privacy-policy/ | 2026-11-11 | 2026-10-21 | | Terms | https://www.rapid7.com/legal/terms/ | 2026-11-11 | 2026-10-21 | | Security page | https://www.rapid7.com/trust/security/ | 2026-11-11 | 2026-10-21 | | Status page | https://status.rapid7.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (32) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | 6sense | — | United States | 2026-09-22 | | [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | Australia, Canada, Germany, Ireland, Japan, United States | 2026-09-22 | | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | — | United States | 2026-09-22 | | ARMO Security | — | EU | 2026-09-22 | | [Ask-AI](https://thirdpartyindex.com/vendors/ask-ai.md) | — | United States | 2026-09-22 | | [Box](https://thirdpartyindex.com/vendors/box.md) | — | United States | 2026-09-22 | | [Cisco](https://thirdpartyindex.com/vendors/cisco.md) | — | United Kingdom, United States | 2026-09-22 | | [Compyl](https://thirdpartyindex.com/vendors/compyl.md) | — | United States | 2026-09-22 | | [Concentrix](https://thirdpartyindex.com/vendors/concentrix.md) | — | United States, EU | 2026-09-22 | | [Confluent](https://thirdpartyindex.com/vendors/confluent.md) | — | United States | 2026-09-22 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | — | United States | 2026-09-22 | | [Dialpad](https://thirdpartyindex.com/vendors/dialpad.md) | — | United States | 2026-09-22 | | [Freshworks](https://thirdpartyindex.com/vendors/freshworks.md) | — | United States | 2026-09-22 | | [Gong](https://thirdpartyindex.com/vendors/gong.md) | — | United States, EU | 2026-09-22 | | [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) | — | United States, EU | 2026-09-22 | | [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | — | United States, EU | 2026-09-22 | | [Grafana Labs](https://thirdpartyindex.com/vendors/grafana.md) | — | United States | 2026-09-22 | | IntSights Cyber Intelligence Ltd. | — | Israel | 2026-09-22 | | [IronScales](https://thirdpartyindex.com/vendors/ironscales.md) | — | United States | 2026-09-22 | | Klarity | — | United States | 2026-09-22 | | [Marketo](https://thirdpartyindex.com/vendors/marketo.md) | — | United States | 2026-09-22 | | [Okta](https://thirdpartyindex.com/vendors/okta.md) | — | United States | 2026-09-22 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | — | United States | 2026-09-22 | | [Pendo](https://thirdpartyindex.com/vendors/pendo.md) | — | United States | 2026-09-22 | | [Plextrac](https://thirdpartyindex.com/vendors/plextrac.md) | — | United States | 2026-09-22 | | [Productboard](https://thirdpartyindex.com/vendors/productboard.md) | — | United States | 2026-09-22 | | Rapid, Inc. | — | United States | 2026-09-22 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | — | United States | 2026-09-22 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | — | United States | 2026-09-22 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | — | United States | 2026-09-22 | | [Tableau](https://thirdpartyindex.com/vendors/tableau.md) | — | United States | 2026-09-22 | | [Zoom](https://thirdpartyindex.com/vendors/zoom.md) | — | United States | 2026-09-22 | Read from ([evidence](https://thirdpartyindex.com/evidence/3644)). CSV: https://thirdpartyindex.com/vendors/rapid7/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (15) - Rapid7 LLC (United States) - Rapid7 Australia Pty Ltd. (Australia) - Rapid7 Canada, Inc. (Canada) - Rapid7 Czech Republic S.R.O (Czech Republic) - Rapid7 France SAS (France) - Rapid7 Germany GMBH (Germany) - Rapid7 India Technologies Private Ltd. (India) - Rapid7 International Group (United Kingdom) - Rapid7 International Holdings Limited (United Kingdom) - Rapid7 Ireland Limited (Ireland) - Rapid7 Japan KK (Japan) - Rapid7 Netherlands B.V. (Netherlands) - Rapid7 Singapore PTE. LTD. (Singapore) - Rapid7 Spain SL (Spain) - Rapid7 Sweden AB (Sweden) ## Compliance As its trust center lists them. - FedRAMP Marketplace: Moderate · 1 agency authorization · since Jul 11, 2025 ## Security program What Rapid7, Inc.'s Form 10-K for fiscal 2025, filed Feb 19, 2026 (Item 1C) says, in its words (https://www.sec.gov/Archives/edgar/data/1560327/000156032726000008/0001560327-26-000008-index.htm). - Led by: Chief Security Officer - Board oversight: Audit Committee - Frameworks named: NIST, ISO 27001 - Practices named: Incident response plan, Penetration testing, Security training - Engages outside assessors or consultants - Reviews its suppliers' security ## Web Technologies Rapid7's homepage made 129 requests to 9 domains, and 4 services controlled by another company. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 4 third parties by category: Advertising 2 (Microsoft, Google Cloud); Analytics 1 (Wingify); Cookie compliance 1 (OneTrust). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (4) - Microsoft: 13 requests to bing.com, bing.net; Microsoft Advertising - OneTrust: 12 requests to cookielaw.org, onetrust.com; OneTrust - Google Cloud: 11 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Wingify: 6 requests to visualwebsiteoptimizer.com; VWO ### First party (1) - Rapid7: 87 requests to rapid7.com; Amazon CloudFront, Amazon Web Services, Cloudflare, Framer Motion, HSTS, Lucide, Microsoft Clarity, Next.js 16.3.6, Next.js App Router, Open Graph, Priority Hints, RSS, Radix UI, React, Swiper, Turbopack, Webpack 3 tracked companies loaded by the homepage are not in Rapid7's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (9) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Accruent](https://thirdpartyindex.com/vendors/accruent.md): InfoSec Partner - [Alcide](https://thirdpartyindex.com/vendors/alcide.md) - [Keyfactor](https://thirdpartyindex.com/vendors/keyfactor.md): Cybersecurity Solution – Scoped Services - [Lightedge](https://thirdpartyindex.com/vendors/lightedge.md): Products & Services – Security - [LiquidPlanner](https://thirdpartyindex.com/vendors/liquidplanner.md): Operational Monitoring, Logging, and Crash Reporting; Used to collect, monitor, analyze, and store log data for performance and security purposes - [MacStadium](https://thirdpartyindex.com/vendors/macstadium.md): Log monitoring, Security Incident Event Management, and 24/7 Security Operations Center Managed Detection & Response services - [Rackspace](https://thirdpartyindex.com/vendors/rackspace.md): Products & Services – Security - [Syndigo](https://thirdpartyindex.com/vendors/syndigo.md): The duration of the Processing is determined by the services agreement with the Sub-Processor.; The nature of the Processing involves: monitoring, analysis, and… - [Third Iron](https://thirdpartyindex.com/vendors/third-iron.md): Cloud monitoring; Processes email addresses to provide customer service functions such as setting up access ## Service status Incidents it reported on its own status page. - Last 90 days: 12 reported incidents (0 major or critical, 8 minor, 4 with no impact stated) - Typical time to resolve: 1 h - Status page last read: 2026-11-12 - 2026-10-26: SIEM - Rapid7 Collector (minor) - 2026-10-08: Vulnerability Management Increased Latency (minor) - 2026-09-30: Alert and Investigation Creation Delays (minor) - 2026-09-20: Vulnerability Management - Dashboard and Reporting Degradation (minor) - 2026-09-19: Vulnerability Management - Dashboard and Reporting Degradation (minor) - 2026-09-16: Command Platform Dashboard Degradition (minor) - 2026-09-16: Rapid7 Customer Portal Degradation (no impact stated) - 2026-09-03: Exposure Command Degradation (minor) ## Incidents reported by Rapid7's subprocessors Incidents reported in the last 30 days on their own status pages by 11 vendors Rapid7 lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Rapid7 lists as a subprocessor, reported INC20000347 (minor) - 2026-11-12: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service Degradation Affecting Outbound SMS Messages for a subset of users in the US region (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Degraded performance for Grafana Cloud Metrics in prod-us-central-7 (major) - 2026-11-11: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Elevated query errors for Grafana Cloud Metrics in prod-us-east-3 (minor) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Rapid7 lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (minor) - 2026-11-10: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Cloud Logs writes - Elevated latency and error rates in prod-eu-central-0 (no impact stated) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-10: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Mimir query unexpected response with status code 500 (minor) - 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service Degradation Affecting a subset of users with ZVA and ZoomMate (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service Degradation Affecting Zoom Inbound SMS Service in the AU region (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Rapid7 lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Rapid7 lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Rapid7 lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Synthetic Monitoring — Jakarta Public Probe Degradation (no impact stated) - 2026-11-06: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service Degradation Affecting Zoom Mail, Calendar and Scheduler. (minor) - 2026-11-05: [Productboard](https://thirdpartyindex.com/vendors/productboard#status), which Rapid7 lists as a subprocessor, reported Company entity data processing is delayed (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Confluent](https://thirdpartyindex.com/vendors/confluent#status), which Rapid7 lists as a subprocessor, reported Kafka - Increased latency and connectivity issues - Azure - brazilsouth (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Dialpad](https://thirdpartyindex.com/vendors/dialpad#status), which Rapid7 lists as a subprocessor, reported Some customers may be experiencing degraded performance with AI agents. (minor) - 2026-11-04: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which Rapid7 lists as a subprocessor, reported Degradation of Account and Visitor Reports (critical) - 2026-11-04: [Box](https://thirdpartyindex.com/vendors/box#status), which Rapid7 lists as a subprocessor, reported \[Minor\] Issue with Box AI (minor) - 2026-11-04: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported GitHub returning 403 for all Git Sync repositories (minor) - 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported October usage report visualization issue (minor) - 2026-11-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service Degradation Affecting Outbound MMS Services in the US region (minor) - 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Increased query latency for Logs in GCP US Central (prod-us-central-0) (minor) - 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Elevated Request Errors for Grafana Across Multiple Regions (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Dialpad](https://thirdpartyindex.com/vendors/dialpad#status), which Rapid7 lists as a subprocessor, reported Service degradation affecting Dialpad AI Voice and Text Agents (major) - 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Grafana Cloud: k6 timeouts (no impact stated) - 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1) (minor) - 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Missing Metrics for Some Synthetic Monitoring Checks using the Montreal, North Virginia, and North California public probes (no impact stated) - 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported IRM Unable to Voice Call Brazil Numbers (major) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Rapid7 lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Rapid7 lists as a subprocessor, reported INC20000319 (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Rapid7 lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Rapid7 lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Rapid7 lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-27: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Frontend Observability Outage in prod-eu-west-2 (critical) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Rapid7 lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Degraded Cloud Integrations (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Rapid7 lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Rapid7 lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-26: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported ingestion errors in mimir-prod-66 (no impact stated) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Rapid7 lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Rapid7 lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Rapid7 lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Rapid7 lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Rapid7 lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor) - 2026-10-23: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Some Grafana Instances Experiencing Issues Coming Online after Restart (minor) - 2026-10-23: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany (major) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Rapid7 lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Rapid7 lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Rapid7 lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Some GCK6 App Project Pages are Failing to Load (major) - 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2) (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Rapid7 lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Possible incorrect evaluation of Synthetic Monitoring alert rules in cluster prod-us-east-3 (no impact stated) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported DB issues in prod-sa-east-1 (no impact stated) - 2026-10-20: [Dialpad](https://thirdpartyindex.com/vendors/dialpad#status), which Rapid7 lists as a subprocessor, reported Some customers may be experiencing issues with devices. (minor) - 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Some GCK6 App Project Pages are Failing to Load (major) - 2026-10-20: [Confluent](https://thirdpartyindex.com/vendors/confluent#status), which Rapid7 lists as a subprocessor, reported Multiple Confluent Cloud services are in a degraded state - GCP EU-West2 (major) - 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported IRM outage in the region prod-gb-south-0 and prod-eu-west-0 (no impact stated) - 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Grafana Cloud unavailibity in the prod-gb-south-0 region (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Rapid7 lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [Box](https://thirdpartyindex.com/vendors/box#status), which Rapid7 lists as a subprocessor, reported \[Medium\] Issue with multiple Box Services (major) - 2026-10-20: [Dialpad](https://thirdpartyindex.com/vendors/dialpad#status), which Rapid7 lists as a subprocessor, reported Some customers may be experiencing issues making or receiving calls. (major) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor) - 2026-10-19: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Metrics: Evelvated Read and Ruler Errors. (major) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Rapid7 lists as a subprocessor, reported INC20000290 (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated) - 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor) - 2026-10-16: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Metric reads and rule evaluations are degraded in mimir-prod-66 (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Rapid7 lists as a subprocessor, reported INC20000287 (critical) - 2026-10-16: [Confluent](https://thirdpartyindex.com/vendors/confluent#status), which Rapid7 lists as a subprocessor, reported Delay in Kafka cluster provisioning (minor) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Tempo Write Failures in prod-us-central-0 (major) - 2026-10-15: [Confluent](https://thirdpartyindex.com/vendors/confluent#status), which Rapid7 lists as a subprocessor, reported Confluent Cloud Console (UI) degraded functionality (no impact stated) - 2026-10-15: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Tempo: High Latency in prod-eu-west-2 (minor) - 2026-10-15: [Box](https://thirdpartyindex.com/vendors/box#status), which Rapid7 lists as a subprocessor, reported \[Major\] Issue with Box Drive (major) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Authentication errors in prod-us-west-0 (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Rapid7 lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor) - 2026-10-13: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Errors when querying Prometheus datasource (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Rapid7 lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Rapid7 lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated) - 2026-10-13: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Rapid7 lists as a subprocessor, reported Phone call notifications to numbers in Russia and Kazakhstan are blocked (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/rapid7 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api