# Read AI

Read AI (read.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/read-ai
- Documents last verified: 2026-09-29
- Transparency rating: 78/100 (how much it publishes, not how secure it is)
- Cite as: Read AI, Third Party Index, https://thirdpartyindex.com/vendors/read-ai (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.read.ai/ | 2026-09-29 | 2026-09-29 |
| Subprocessor list | https://trust.read.ai/subprocessors | 2026-09-29 | 2026-09-29 |
| Privacy policy | https://www.read.ai/privacy | 2026-09-29 | 2026-09-29 |
| Terms | https://www.read.ai/termsofservice | 2026-09-29 | 2026-09-29 |
| security.txt | https://www.read.ai/.well-known/security.txt | 2026-09-29 | 2026-09-29 |
| Status page | https://status.read.ai/ | 2026-09-29 | 2026-09-29 |

## Subprocessors (25)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | All service data is eligible to be processed within AWS; Cloud provider | United States (EU/Canada available on request) | 2026-09-29 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) | All subprocessors are bound by a restrictive Data Processing Agreement that includes zero re-use and zero retention.; Augmentation of Meeting Data | United States | 2026-09-29 |
| [Common Room](https://thirdpartyindex.com/vendors/common-room.md) | Customer Enrichment | United States | 2026-09-29 |
| [Confluence](https://thirdpartyindex.com/vendors/atlassian.md) | Document management; Optional user-initiated integration and user-directed content sharing. | United States | 2026-09-29 |
| [CoreWeave](https://thirdpartyindex.com/vendors/coreweave.md) | Compute Infrastructure; Effective October 3, 2026 | United States | 2026-09-29 |
| [Customer.io](https://thirdpartyindex.com/vendors/customer-io.md) | Customer Engagement; Effective October 3, 2026 | United States | 2026-09-29 |
| [Databricks](https://thirdpartyindex.com/vendors/databricks.md) | Data storage and processing | United States | 2026-09-29 |
| [Google Analytics](https://thirdpartyindex.com/vendors/google-cloud.md) | Cookie tracking identifiers, IP address, basic user contact information, geolocation, and product usage events.; Website and product usage analytics | United States | 2026-09-29 |
| [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Customer management, and optional user-initiated integration with content sharing.; Marketing | United States | 2026-09-29 |
| [IPinfo](https://thirdpartyindex.com/vendors/ipinfo.md) | IP Geographic Lookup | United States | 2026-09-29 |
| [Jira](https://thirdpartyindex.com/vendors/atlassian.md) | Optional user integration; Optional user-initiated integration | United States | 2026-09-29 |
| Microsoft Teams | Transactional messages; User and participant names; raw and summarized content and content extractions including key questions, action items, and other generated content. | United States | 2026-09-29 |
| [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel.md) | Data analytics; User analytics and segmentation for marketing purposes. | United States | 2026-09-29 |
| Notion | Optional user integration; Optional user-initiated integration | United States | 2026-09-29 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) | All subprocessors are bound by a restrictive Data Processing Agreement that includes zero re-use and zero retention.; Augmentation of Meeting Data | United States (EU/Canada available on request) | 2026-09-29 |
| [Pagerduty](https://thirdpartyindex.com/vendors/pagerduty.md) | Service fault data; Technical and availability alerting | United States | 2026-09-29 |
| [Resend](https://thirdpartyindex.com/vendors/resend.md) | Effective October 3, 2026; Email Infrastructure | United States | 2026-09-29 |
| [Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Transaction and marketing email processing; User names and email addresses; content summary previews. | United States | 2026-09-29 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Cloud monitoring; Service fault data | United States | 2026-09-29 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Optional transactional messages; Optional user integration | United States | 2026-09-29 |
| [Statsig](https://thirdpartyindex.com/vendors/statsig.md) | Data analytics | United States | 2026-09-29 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Finance and payments | United States | 2026-09-29 |
| [Tavily](https://thirdpartyindex.com/vendors/tavily.md) | Internet Search; Source of public data for Ask Read | United States | 2026-09-29 |
| [Webflow](https://thirdpartyindex.com/vendors/webflow.md) | Marketing website | United States | 2026-09-29 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Support; Email addresses; Crash reporting | United States | 2026-09-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/18769)). CSV: https://thirdpartyindex.com/vendors/read-ai/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 ([evidence](https://thirdpartyindex.com/evidence/18774))
- Claimed: HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/18774))

## Listed as a subprocessor by (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Tivian](https://thirdpartyindex.com/vendors/tivian.md): Meeting assistant, used for recording, taking notes and summarizing meetings

## Service status

Incidents it reported on its own status page.

- Last 90 days: 7 reported incidents (3 major or critical, 3 minor, 1 with no impact stated)
- Typical time to resolve: 2 h 4 min
- 2026-09-21: Read AI is experiencing an issue with Ask Read. (major)
- 2026-08-21: Read AI integrations are experiencing a synchronization issue. (minor)
- 2026-08-20: Read AI is experiencing delays in meeting report processing. (minor)
- 2026-08-12: Read AI is experiencing delays in meeting report proccessing. (no impact stated)
- 2026-08-03: Read AI may not join some Zoom meetings (critical)
- 2026-07-23: Read AI is experiencing an issue joining some meetings. (major)
- 2026-07-07: Issue loading reports (minor)
- 2026-06-22: Read AI is experiencing delays in meeting report proccessing. (minor)

## Security contact

From its security.txt (https://www.read.ai/.well-known/security.txt):

- Contact: mailto:vulnerabilities@read.ai
- Contact: https://trust.read.ai
- Contact: mailto:security@read.ai
- Disclosure policy: https://trust.read.ai
- Security jobs: https://www.read.ai/careers

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api