# Reality Defender

Reality Defender declares [17 subprocessors](https://thirdpartyindex.com/vendors/reality-defender#subprocessors) in [its subprocessor list](https://trust.realitydefender.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/54424)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-22. [1 tracked vendor](https://thirdpartyindex.com/vendors/reality-defender#used-by), [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs), names Reality Defender as a subprocessor.

Reality Defender (realitydefender.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/reality-defender
- Documents last verified: 2026-11-11
- Transparency rating: 70/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 6/8 (partial); Purposes 0/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 16 tracked vendors directly, 134 within two hops, 459 within three; 1 tracked vendors rely on it directly, 153 within two hops, 2077 within three
- Cite as: Reality Defender, Third Party Index, https://thirdpartyindex.com/vendors/reality-defender (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.realitydefender.com/ | 2026-11-11 | 2026-11-09 |
| Subprocessor list | https://trust.realitydefender.com/subprocessors | 2026-11-11 | 2026-10-06 |
| Data processing addendum | https://www.realitydefender.com/t-c/data-processing-addendum | 2026-11-11 | 2026-09-22 |
| Privacy policy | https://www.realitydefender.com/t-c/privacy-policy | 2026-11-11 | 2026-09-22 |
| Terms | https://www.realitydefender.com/t-c/general-terms-of-use | 2026-11-11 | 2026-09-22 |

## Subprocessors (17)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | Cloud provider | 2026-10-01 |
| [Amplitude](https://thirdpartyindex.com/vendors/amplitude.md) | data analytics | Data analytics | 2026-10-01 |
| [Auth0](https://thirdpartyindex.com/vendors/okta.md) | — | Authentication and authorization | 2026-10-01 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | — | Cloud monitoring | 2026-10-01 |
| [Google Analytics](https://thirdpartyindex.com/vendors/google-cloud.md) | — | Statistics and basic analytical tools for marketing and search engine optimization (SEO) | 2026-10-01 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | — | Identity provider | 2026-10-01 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | — | Customer support | 2026-10-01 |
| [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly.md) | — | — | 2026-10-01 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | — | optional | 2026-10-01 |
| [Orb](https://thirdpartyindex.com/vendors/orb.md) | — | — | 2026-10-01 |
| [oxylabs](https://thirdpartyindex.com/vendors/oxylabs.md) | — | optional | 2026-10-01 |
| [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty.md) | — | — | 2026-10-01 |
| [Segment](https://thirdpartyindex.com/vendors/segment.md) | — | — | 2026-10-01 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | — | Cloud monitoring | 2026-10-01 |
| [SerpApi](https://thirdpartyindex.com/vendors/serpapi.md) | — | optional | 2026-10-01 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | — | — | 2026-10-01 |
| [Vercel](https://thirdpartyindex.com/vendors/vercel.md) | — | Front end hosting | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/9145)). CSV: https://thirdpartyindex.com/vendors/reality-defender/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 2, Cyber Essentials ([evidence](https://thirdpartyindex.com/evidence/5278))
- Claimed: HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/5278))

## Web Technologies

Reality Defender's homepage made 92 requests to 15 domains, and 4 services controlled by another company. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

4 third parties by category: Analytics 2 (HubSpot, Google Cloud); Cookie compliance 1 (CookieYes); CMS 1 (reviewed: DatoCMS). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (4)

- DatoCMS: 17 requests to datocms-assets.com
- HubSpot: 15 requests to hsforms.com, hubspot.com, hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hsforms.net, hubapi.com; HubSpot, HubSpot Analytics
- CookieYes: 9 requests to cdn-cookieyes.com, cookieyes.com; CookieYes
- Google Cloud: 5 requests to google.com, googletagmanager.com, doubleclick.net; Google Analytics, Google Tag Manager (its subprocessor list names it too)

### First party (1)

- Reality Defender: 46 requests to realitydefender.com; DatoCMS, GSAP, HSTS, Lenis 1.3.26, Next.js 15.5.24, Next.js App Router, Open Graph, Priority Hints, React, Vercel, Webpack

2 tracked companies loaded by the homepage are not in Reality Defender's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md): Optional integration for ElevenAgents.; Safety Detections

## Incidents reported by Reality Defender's subprocessors

Incidents reported in the last 30 days on their own status pages by 12 vendors Reality Defender lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor)
- 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from Twilio Long Codes to AT&T United States (minor)
- 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor)
- 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Reality Defender lists as a subprocessor, reported US issues feed throwing intermittent errors (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported On Call Engineers are Investigating (no impact stated)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [SerpApi](https://thirdpartyindex.com/vendors/serpapi#status), which Reality Defender lists as a subprocessor, reported All requests returning empty results (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Reality Defender lists as a subprocessor, reported Account emails not being delivered (major)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Reality Defender lists as a subprocessor, reported EU region replay ingestion latency (minor)
- 2026-11-10: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Reality Defender lists as a subprocessor, reported Elevated Sandbox and Blob request latency and errors (minor)
- 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [SerpApi](https://thirdpartyindex.com/vendors/serpapi#status), which Reality Defender lists as a subprocessor, reported eBay Performance Degradation (minor)
- 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Reality Defender lists as a subprocessor, reported Email notifications are not being delivered (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Reality Defender lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Notification Delivery Logs Unavailable in Console (no impact stated)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [SerpApi](https://thirdpartyindex.com/vendors/serpapi#status), which Reality Defender lists as a subprocessor, reported \[Google Trends Trending Now API\] All requests failing (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-06: [SerpApi](https://thirdpartyindex.com/vendors/serpapi#status), which Reality Defender lists as a subprocessor, reported Irrelevant/poisoned search results returned intermittently (minor)
- 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Reality Defender lists as a subprocessor, reported Build delays and degraded Vercel Dashboard performance (minor)
- 2026-11-05: [SerpApi](https://thirdpartyindex.com/vendors/serpapi#status), which Reality Defender lists as a subprocessor, reported \[DuckDuckGo Search API\] Performance Degradation (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Reality Defender lists as a subprocessor, reported Session Replay capturing more sessions than configured (minor)
- 2026-11-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Reality Defender lists as a subprocessor, reported Delayed S3 export (minor)
- 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Reality Defender lists as a subprocessor, reported Ingestion delays across all data (minor)
- 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [SerpApi](https://thirdpartyindex.com/vendors/serpapi#status), which Reality Defender lists as a subprocessor, reported \[Google Search API\] /goto links returned in organic\_results->link (major)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [SerpApi](https://thirdpartyindex.com/vendors/serpapi#status), which Reality Defender lists as a subprocessor, reported The "Site:" Operator is Ignored (major)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Reality Defender lists as a subprocessor, reported Delays in spans and transactions processing (major)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Reality Defender lists as a subprocessor, reported Sentry.io dashboard and API is down (critical)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [SerpApi](https://thirdpartyindex.com/vendors/serpapi#status), which Reality Defender lists as a subprocessor, reported Yelp Performance Degradation (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Reality Defender lists as a subprocessor, reported Sentry dashboard is down (critical)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Reality Defender lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Reality Defender lists as a subprocessor, reported Slow Fin Procedures (minor)
- 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [SerpApi](https://thirdpartyindex.com/vendors/serpapi#status), which Reality Defender lists as a subprocessor, reported \[Google Search API\] /goto links returned in organic\_results->link (major)
- 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [SerpApi](https://thirdpartyindex.com/vendors/serpapi#status), which Reality Defender lists as a subprocessor, reported \[Google Search API\] Valid queries return no results (major)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Reality Defender lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Reality Defender lists as a subprocessor, reported Metrics query are disrupted (major)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Reality Defender lists as a subprocessor, reported Data Ingestion Delays (minor)
- 2026-10-26: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Reality Defender lists as a subprocessor, reported delayed event processing (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Orb](https://thirdpartyindex.com/vendors/orb#status), which Reality Defender lists as a subprocessor, reported Elevated Analytics API Timeouts (no impact stated)
- 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Reality Defender lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Reality Defender lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-24: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Reality Defender lists as a subprocessor, reported Delayed/Blocked Event Delivery to Amazon Kinesis Destination (no impact stated)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which Reality Defender lists as a subprocessor, reported Issue Resolved - Delays Across the PagerDuty Platform (major)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Reality Defender lists as a subprocessor, reported Delays in Logs and Observability data (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Reality Defender lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Reality Defender lists as a subprocessor, reported Streaming to External Destinations Unavailable (no impact stated)
- 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Reality Defender lists as a subprocessor, reported Amplitude Website Outage (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Reality Defender lists as a subprocessor, reported Notice: Amplitude not impacted by recent PHP vulnerabilities (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Reality Defender lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Reality Defender lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [SerpApi](https://thirdpartyindex.com/vendors/serpapi#status), which Reality Defender lists as a subprocessor, reported Paginated searches intermittently returns empty organic results (major)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Reality Defender lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Reality Defender lists as a subprocessor, reported Export API returns 500 errors across multiple organizations (minor)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Reality Defender lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Reality Defender lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Reality Defender lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-19: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which Reality Defender lists as a subprocessor, reported Issue Resolved - Delays Across the PagerDuty Platform (major)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Reality Defender lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-18: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-17: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Reality Defender lists as a subprocessor, reported We are actively investigating an issue with our ingestion systems lagging (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [SerpApi](https://thirdpartyindex.com/vendors/serpapi#status), which Reality Defender lists as a subprocessor, reported \[Google Lens API\] Performance Degradation (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Reality Defender lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Reality Defender lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Reality Defender lists as a subprocessor, reported Elevated 5xx Errors (15:11–15:32 UTC) (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Reality Defender lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Reality Defender lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which Reality Defender lists as a subprocessor, reported Postmortem Published - Delayed escalation of incidents and responder request invitations (minor)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Reality Defender lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)
- 2026-10-14: [SerpApi](https://thirdpartyindex.com/vendors/serpapi#status), which Reality Defender lists as a subprocessor, reported \[Bing Search API\] Empty result for advanced search operators (minor)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-13: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Reality Defender lists as a subprocessor, reported Degraded Performance- Funnel charts renders as white text on a white/near-white background in light theme (no impact stated)
- 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [SerpApi](https://thirdpartyindex.com/vendors/serpapi#status), which Reality Defender lists as a subprocessor, reported \[Brave AI Mode API\] API calls fail for all queries (critical)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Reality Defender lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)
- 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Reality Defender lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor)

## Federal contracts

U.S. government prime awards and reported subawards to its UEI (KCJGNMGTC1L3), from USAspending, by funding agency. Records show funding, not use.

| Agency | Department | Prime awards | Obligated | Subawards | Subaward total | First | Last |
|---|---|---|---|---|---|---|---|
| U.S. Immigration and Customs Enforcement | Department of Homeland Security | 1 | $420.0K | — | — | 2026-09-22 | 2026-09-22 |

1 records ([evidence](https://thirdpartyindex.com/evidence/13784)). Details: https://thirdpartyindex.com/vendors/reality-defender/federal

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/reality-defender

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api