# Rebrandly

Rebrandly (rebrandly.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/rebrandly
- Documents last verified: 2026-09-30
- Transparency rating: 45/100 (how much it publishes, not how secure it is)
- Cite as: Rebrandly, Third Party Index, https://thirdpartyindex.com/vendors/rebrandly (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.rebrandly.com/ | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://www.rebrandly.com/data-processing | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.rebrandly.com/privacy-policy | 2026-09-30 | 2026-09-30 |
| Terms | https://www.rebrandly.com/terms-conditions | 2026-09-30 | 2026-09-30 |
| security.txt | https://www.rebrandly.com/.well-known/security.txt | 2026-09-30 | 2026-09-30 |
| Status page | https://status.rebrandly.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Compliance

As its trust center lists them.

- Audited: SOC 2 ([evidence](https://thirdpartyindex.com/evidence/25153))
- Claimed: HIPAA, GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/25153))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (1 major or critical, 0 minor, 1 with no impact stated)
- Typical time to resolve: 4 h 22 min
- 2026-08-11: Elevated DNS resolution failures on customer domains (critical)
- 2026-07-05: Elevated errors accessing API and web application (no impact stated)
- 2026-05-12: Elevated error rate on link creation API (major)
- 2025-11-18: Intermittent 500 Errors on Generic Domain Redirection (minor)
- 2025-10-29: Intermittent Issues with Branded Domain Redirects (no impact stated)
- 2025-10-20: API and Dashboard Services Experiencing Issues (major)

## Security contact

From its security.txt (https://www.rebrandly.com/.well-known/security.txt):

- Contact: mailto:security@rebrandly.com

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api