# Recruit CRM

Recruit CRM (recruitcrm.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/recruit-crm
- Documents last verified: 2026-09-29
- Transparency rating: 73/100 (how much it publishes, not how secure it is)
- Cite as: Recruit CRM, Third Party Index, https://thirdpartyindex.com/vendors/recruit-crm (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://recruitcrm.io/legal/data-processing-agreement/#subprocessors | 2026-09-29 | 2026-09-29 |
| Data processing addendum | https://recruitcrm.io/legal/data-processing-agreement/ | 2026-09-29 | 2026-09-29 |
| Privacy policy | https://recruitcrm.io/legal/privacy/ | 2026-09-29 | 2026-09-29 |
| Terms | https://recruitcrm.io/legal/terms/ | 2026-09-29 | 2026-09-29 |
| Status page | https://status.recruitcrm.io/ | 2026-09-29 | 2026-09-29 |
| Security advisories | https://recruitcrm.io/legal/rcrm-vulnerability-disclosure-program/ | 2026-09-29 | 2026-09-29 |

## Subprocessors (30)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Aha | Tool to manage roadmap and customer feedback. | — | 2026-09-29 |
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Primary cloud infrastructure provider. Almost all data stored, processed and transmitted resides on AWS data centres. | — | 2026-09-29 |
| [Amplitude](https://thirdpartyindex.com/vendors/amplitude.md) | App usage tracking and gathering relevant insights. | — | 2026-09-29 |
| AWS CloudWatch | Application and infrastructure log management. | — | 2026-09-29 |
| Beamer | In-product announcements regarding new features or offers. | — | 2026-09-29 |
| [Bright Data, Inc.](https://thirdpartyindex.com/vendors/bright-data.md) | Scraping publicly available information from external sites. | — | 2026-09-29 |
| [Custify](https://thirdpartyindex.com/vendors/custify.md) | Capture and manage Customer data. | — | 2026-09-29 |
| [Datadog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | Observability and security platform for application performance monitoring, real-user monitoring, and application security. | — | 2026-09-29 |
| [Elastic Search](https://thirdpartyindex.com/vendors/elasticsearch.md) | Log indexing and search. | — | 2026-09-29 |
| [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md) | AI onboarding experience software. | — | 2026-09-29 |
| Full Enrich | Data Enrichment | — | 2026-09-29 |
| Geoapify | Location Services. | — | 2026-09-29 |
| [Google, Inc.](https://thirdpartyindex.com/vendors/google-cloud.md) | Regional Data Processing, APIs. | — | 2026-09-29 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Capture and manage Customer data. | — | 2026-09-29 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Conversation & Chat Functionality. | — | 2026-09-29 |
| [Metabase, Inc.](https://thirdpartyindex.com/vendors/metabase.md) | Advanced analytics partner for custom reporting and business intelligence. | — | 2026-09-29 |
| [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | Capturing audit logs. | — | 2026-09-29 |
| [Nylas](https://thirdpartyindex.com/vendors/nylas.md) | Connect and sync mail, calendar, and contact data from any email service provider. | — | 2026-09-29 |
| [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) | Generative AI capabilities: note taking, call log summarisation, job description generation, candidate summary generation, email drafting, call transcripts. | — | 2026-09-29 |
| [Retool](https://thirdpartyindex.com/vendors/retool.md) | Capture and manage Customer data. | — | 2026-09-29 |
| RocketReach LLC | Data Enrichment | — | 2026-09-29 |
| [SendGrid, Inc.](https://thirdpartyindex.com/vendors/sendgrid.md) | Email service provider to deliver emails triggered programmatically from the products. | — | 2026-09-29 |
| [Singlestore](https://thirdpartyindex.com/vendors/singlestore.md) | Real-time data analytics platform to speed up search queries. | — | 2026-09-29 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Used for processing payments. | — | 2026-09-29 |
| TextKernel USA LLC | AI-powered resume parsing tool. | — | 2026-09-29 |
| [Twilio Inc.](https://thirdpartyindex.com/vendors/twilio.md) | Platform to programmatically initiate and receive calls, call recordings, and SMS. Text messages sent and received are stored at Twilio's end. | — | 2026-09-29 |
| Unipile | LinkedIn Messages feature — syncs LinkedIn messages to Recruit CRM profile. | — | 2026-09-29 |
| [Userpilot](https://thirdpartyindex.com/vendors/userpilot.md) | Product experience software for contextual onboarding experiences. | — | 2026-09-29 |
| VONQ Inc. | Job advertising and job distribution partner for multiposting to 3000+ job boards. | — | 2026-09-29 |
| [Workato, Inc.](https://thirdpartyindex.com/vendors/workato.md) | Automation and integration platform for custom integrations, workflows, and data mappings. | — | 2026-09-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/17053)). CSV: https://thirdpartyindex.com/vendors/recruit-crm/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 65 days: 10 reported incidents (9 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 18 min
- 2026-09-28: Job Boards — North America: Partial Outage (major)
- 2026-09-22: Job Boards — North America: Partial Outage (major)
- 2026-09-18: Communication — Asia: Partial Outage (major)
- 2026-09-01: Candidates & CRM — Europe: Partial Outage (major)
- 2026-09-01: Login & Authentication —Europe: Major Outage (critical)
- 2026-08-25: Login & Authentication —Europe: Major Outage (critical)
- 2026-07-27: AI & Documents — Asia: Partial Outage (major)
- 2026-07-27: Login & Authentication — Asia: Major Outage (critical)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api