# Redpanda Redpanda declares [9 subprocessors](https://thirdpartyindex.com/vendors/redpanda#subprocessors) in [its subprocessor list](https://trust.redpanda.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/145753)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-23. [3 tracked vendors](https://thirdpartyindex.com/vendors/redpanda#used-by) name Redpanda as a subprocessor, including [Cerebrium](https://thirdpartyindex.com/vendors/cerebrium), [Sovrn](https://thirdpartyindex.com/vendors/sovrn) and [Seventh Sense](https://thirdpartyindex.com/vendors/seventh-sense). Redpanda (redpanda.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/redpanda - Documents last verified: 2026-11-11 - Transparency rating: 95/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 8 tracked vendors directly, 92 within two hops, 334 within three; 3 tracked vendors rely on it directly, 9 within two hops, 11 within three - Cite as: Redpanda, Third Party Index, https://thirdpartyindex.com/vendors/redpanda (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.redpanda.com/ | 2026-11-11 | 2026-10-23 | | Subprocessor list | https://trust.redpanda.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-11-11 | 2026-10-23 | | Data processing addendum | https://www.redpanda.com/legal/data-processing-agreement | 2026-11-11 | 2026-11-10 | | Privacy policy | https://www.redpanda.com/legal/privacy-policy | 2026-11-11 | 2026-11-10 | | Terms | https://www.redpanda.com/legal/terms-of-use | 2026-11-11 | 2026-11-10 | | Security page | https://www.redpanda.com/legal/security | 2026-11-11 | 2026-11-10 | | security.txt | https://www.redpanda.com/.well-known/security.txt | 2026-11-11 | 2026-09-23 | | Status page | https://status.redpanda.com/ | 2026-11-11 | 2026-11-06 | ## Subprocessors (9) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting and Infrastructure | Global | 2026-10-01 | | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Provider of generative artificial intelligence services | Global | 2026-09-30 | | [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Hosting and Infrastructure and Communications | Global | 2026-09-23 | | Grafana Cloud | Operational Alerting and Dashboards | US | 2026-09-30 | | [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Hosting and Infrastructure | Global | 2026-09-23 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Provider of generative artificial intelligence services | Global | 2026-09-30 | | [Pylon](https://thirdpartyindex.com/vendors/pylon.md) | Customer Technical Support | US | 2026-09-30 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Communications | US | 2026-09-23 | | [Zendesk®](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Technical Support | US | 2026-09-23 | Read from ([evidence](https://thirdpartyindex.com/evidence/22845)). CSV: https://thirdpartyindex.com/vendors/redpanda/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2 Type II, ISO/IEC 27001, ISO/IEC 42001 ([evidence](https://thirdpartyindex.com/evidence/145758)) - Claimed: HIPAA ([evidence](https://thirdpartyindex.com/evidence/6672)) ## Web Technologies Redpanda's homepage made 103 requests to 15 domains, 7 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 7 third parties by category: Tag managers 1 (Google Cloud); A/B Testing 1 (Webflow); Cookie compliance 1 (OneTrust); CDN 1 (jsDelivr); Development 1 (reviewed: GitHub); Miscellaneous 1 (Slater); Page builders 1 (Finsweet). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (7) - Webflow: 67 requests to website-files.com, intellimize.co, d3e54v103j8qbb.cloudfront.net; Intellimize, Webflow 1.6.0, jQuery 3.5.1 - Slater: 11 requests to slater.app; Slater - jsDelivr: 8 requests to jsdelivr.net; jsDelivr - OneTrust: 6 requests to cookielaw.org; OneTrust - Google Cloud: 5 requests to gstatic.com, ajax.googleapis.com, fonts.googleapis.com, googletagmanager.com; Google Font API, Google Hosted Libraries, Google Tag Manager (its subprocessor list names it too) - Finsweet: 1 request to finsweet.com; Finsweet - GitHub: 1 request to github.com ### Unknown (1) Domains not identified yet: getplayflow.co ### First party (1) - Redpanda: 3 requests to redpanda.com, redpandadata.co; Cloudflare, HSTS, HTTP/3, Open Graph, Webpack 4 tracked companies loaded by the homepage are not in Redpanda's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (3) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Cerebrium](https://thirdpartyindex.com/vendors/cerebrium.md): Data streaming provider; Log and event delivery - [Seventh Sense](https://thirdpartyindex.com/vendors/seventh-sense.md): Event streaming platform - [Sovrn](https://thirdpartyindex.com/vendors/sovrn.md): Cloud hosting ## Service status Incidents it reported on its own status page. - Last 90 days: 5 reported incidents (1 major or critical, 0 minor, 4 with no impact stated) - Typical time to resolve: 3 h 27 min - Status page last read: 2026-11-12 - 2026-11-05: Redpanda Engineering investigating SSHHole vulnerability. (no impact stated) - 2026-10-29: CVE-2026-98432 Investigation (no impact stated) - 2026-10-22: CVE-2026-111943 (emudhra) Response (no impact stated) - 2026-09-28: Partial outage for customers signing into cloud.redpanda.com (major) - 2026-09-16: Scheduled Database Maintenance (no impact stated) - 2026-08-04: Some users unable to access cloud.redpanda.com (no impact stated) - 2026-07-31: Elevated authorization errors in Redpanda Cloud (minor) - 2026-07-08: New Signs Ups Are Failing Authorize to Redpanda (minor) ## Incidents reported by Redpanda's subprocessors Incidents reported in the last 30 days on their own status pages by 3 vendors Redpanda lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which Redpanda lists as a subprocessor, reported Slack Integration Connection Issues (major) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Redpanda lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Redpanda lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-05: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which Redpanda lists as a subprocessor, reported Delay in Analytics Data (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which Redpanda lists as a subprocessor, reported Inbound Email Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Redpanda lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Redpanda lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Redpanda lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Redpanda lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Redpanda lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Redpanda lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Redpanda lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Redpanda lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Redpanda lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Redpanda lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Redpanda lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported File Download errors (minor) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-14: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which Redpanda lists as a subprocessor, reported Platform loading issues (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Redpanda lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/redpanda ## Security contact From its security.txt (https://www.redpanda.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/6682)): - Contact: mailto:security@redpanda.com - Disclosure policy: https://www.redpanda.com/legal/security - Security jobs: https://www.redpanda.com/careers/ - Languages: en - Valid until 2027-12-29 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api