# RingCentral

RingCentral declares [47 subprocessors](https://thirdpartyindex.com/vendors/ringcentral#subprocessors), plus 12 of its own affiliates, in [its subprocessor list](https://www.ringcentral.com/legal/dpa-subprocessor-list.html), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/77037)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-21. [13 tracked vendors](https://thirdpartyindex.com/vendors/ringcentral#used-by) name RingCentral as a subprocessor, including [Wasabi](https://thirdpartyindex.com/vendors/wasabi), [Digicert](https://thirdpartyindex.com/vendors/digicert) and [Harbor Global](https://thirdpartyindex.com/vendors/harbor-global).

RingCentral (ringcentral.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/ringcentral
- Documents last verified: 2026-11-11
- Transparency rating: 84/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 30 tracked vendors directly, 179 within two hops, 521 within three; 13 tracked vendors rely on it directly, 34 within two hops, 227 within three
- Cite as: RingCentral, Third Party Index, https://thirdpartyindex.com/vendors/ringcentral (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.ringcentral.com/trust-center.html | 2026-11-11 | 2026-09-21 |
| Subprocessor list | https://www.ringcentral.com/legal/dpa-subprocessor-list.html | 2026-11-11 | 2026-10-10 |
| Data processing addendum | https://www.ringcentral.com/trust-center/global-data-processing-and-transfers.html | 2026-11-11 | 2026-09-21 |
| Privacy policy | https://www.ringcentral.com/legal/last-update-august-10-2026/privacy-notice.html | 2026-11-11 | 2026-09-21 |
| Terms | https://www.ringcentral.com/legal/last-update-June-2017/website-terms-of-use.html | 2026-11-11 | 2026-09-21 |
| Status page | https://status.ringcentral.com/ | 2026-11-11 | 2026-10-24 |

## Subprocessors (47)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Acquire Asia Pacific Philippines, Inc. | Customer Support Call Center | Philippines | 2026-10-08 |
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Data Center Hosting; Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence) | () Dependent on Customer account location.; 410 Terry Ave N,; 410 Terry Ave N, Seattle, WA 98109, United States; Australia, Canada, Germany, United Kingdom, United States (); Australia, United Kingdom, Canada, India, Singapore, Germany, United States (); Seattle, WA 98109, United States | 2026-10-08 |
| Balto | Conversation intelligence features provider | United States | 2026-10-08 |
| Beetexting | SMS productivity enhancement and analytics provider | United States | 2026-10-08 |
| [Calabrio](https://thirdpartyindex.com/vendors/verint.md) | Productivity enhancement and workflow management tool provider | United States | 2026-10-08 |
| [Cartesia](https://thirdpartyindex.com/vendors/cartesia.md) | Text-to-speech | United States | 2026-10-08 |
| [Claranet Limited](https://thirdpartyindex.com/vendors/claranet.md) | Data Center Hosting | 110 High Holborn, London, WC1V 6JS, United Kingdom; France | 2026-10-08 |
| [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse.md) | Powers data analytics | United States | 2026-10-10 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Content Delivery and Traffic Filtering | Cloudflare, Inc. 101 Townsend Street San Francisco, CA 94107 United States; United States/Global | 2026-10-08 |
| [Cognigy](https://thirdpartyindex.com/vendors/nice-cognigy.md) | Conversation intelligence features and authentication provider | United States; Canada; United Kingdom; Germany; Australia | 2026-10-10 |
| Customer Dynamics | Outbound campaign and risk management | United States | 2026-10-08 |
| [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | Speech-to-text transcription services | United States | 2026-10-08 |
| [Dstny](https://thirdpartyindex.com/vendors/dstny.md) | Integration between RingCentral PBX and Microsoft Teams | Belgicastraat 17, 1930 Zaventem, Belgium; United States | 2026-10-08 |
| [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | Text-to-speech | United States | 2026-10-08 |
| [Exa Labs, LLC](https://thirdpartyindex.com/vendors/exa-labs.md) | Search engine API | United States | 2026-10-08 |
| [FireworksAI](https://thirdpartyindex.com/vendors/fireworks.md) (AI model provider: Fireworks) | Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence) | United States | 2026-10-08 |
| [Foundever](https://thirdpartyindex.com/vendors/foundever.md) | Customer Support Call Center and Professional Services | Costa Rica; United Kingdom | 2026-10-08 |
| [GoodData Corporation](https://thirdpartyindex.com/vendors/gooddata.md) | Powers data analytics | United States | 2026-10-08 |
| [Google, LLC (Google Cloud Platform)](https://thirdpartyindex.com/vendors/google-cloud.md) | Conversational and language features; Data Center Hosting; Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence); Speech-To-Text | Canada; Germany; United Kingdom; United States | 2026-10-08 |
| [Imgix, Inc.](https://thirdpartyindex.com/vendors/imgix.md) | Provision of CDN and image transformation services | United States | 2026-10-08 |
| InContact, Inc. | Contact Center Provider | United States | 2026-10-08 |
| JettyCloud, LLC | Engineering, Development and Operations Support | Georgia; Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 | 2026-10-08 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence) | 1 Microsoft Way Redmond, WA 98052; United States | 2026-10-08 |
| [MUX](https://thirdpartyindex.com/vendors/mux.md) | A/V Ingestion, Transcoding & Distribution | United States | 2026-10-08 |
| Neoditel | Professional Services | France | 2026-10-08 |
| [Omilia](https://thirdpartyindex.com/vendors/omilia.md) | Conversation intelligence features and authentication provider | United States or European Economic Area | 2026-10-08 |
| [OpenAI, LLC](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence) | United States | 2026-10-08 |
| [PostMark](https://thirdpartyindex.com/vendors/postmark.md) | Email delivery | United States | 2026-10-08 |
| Pridis | Provision of Pridis-Connecsy services | Europe | 2026-10-08 |
| [PubNub, Inc.](https://thirdpartyindex.com/vendors/pubnub.md) | Manages in-app message notifications | 50 San Francisco Street San Francisco, CA 94133, United States; United States | 2026-10-08 |
| PureCaller ID | Outbound Communication Management | United States | 2026-10-08 |
| [Pusher](https://thirdpartyindex.com/vendors/pusher.md) | Websockets as a service real time in Event Messaging | MessageBird UK Limited 6 New St Sq, New Fetter Ln, London, Greater London, EC4A 3AQ, United Kingdom; United States | 2026-10-08 |
| [Redis Labs](https://thirdpartyindex.com/vendors/redis.md) | Data Storage | 700 E El Camino Real Suite 250 Mountain View, CA 94041, United States; Ireland | 2026-10-08 |
| Redox | Provides API integration to electronic health records | United States | 2026-10-08 |
| RSI | Data analytics and archival | United States | 2026-10-08 |
| Safeguard Global | Engineering, Development and Operations Support | Portugal; Rua Virgílio Correia 26B, 1600-223 Lisbon, Portugal | 2026-10-08 |
| SmallestAI | Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence) | United States | 2026-10-08 |
| SpinSci | Integration of RingEX into SpinSci Patient Assist | United States | 2026-10-08 |
| [Stream.io, Inc.](https://thirdpartyindex.com/vendors/stream-io.md) | In-Event Chat | 1215 Spruce St Boulder, Colorado 80302 United States; 21-6 1017 RP Amsterdam, The Netherlands; Kleine-Gartmanplantsoen; United States; The Netherlands; Ireland | 2026-10-10 |
| [Sutherland Global Services, Inc.](https://thirdpartyindex.com/vendors/sutherland-global-services.md) | Customer Support Call Center | Dr. Roberto J. Cant 2777 Col, Los Doctores, 64710 Monterrey, N.L., Mexico; Mexico | 2026-10-08 |
| Textel | SMS productivity enhancement and analytics provider | United States; Philippines; France | 2026-10-10 |
| ThetaLake | Data analytics and archival | United States | 2026-10-08 |
| [Tray.ai, Inc.](https://thirdpartyindex.com/vendors/tray-ai.md) | Data application integration | Australia; EU; UK; United States | 2026-10-08 |
| [Twilio Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email Messaging | 375 Beale Street Suite 300 San Francisco, CA 94105 United States; United States | 2026-10-08 |
| [Verint](https://thirdpartyindex.com/vendors/verint.md) | Workforce engagement optimization | United States; Australia; France; Germany; United Kingdom | 2026-10-10 |
| [xAI](https://thirdpartyindex.com/vendors/spacexai.md) (AI model provider: xAI) | Speech to speech | 1450 Page Mill Rd Palo Alto, CA United States; United States | 2026-10-08 |
| [Yellow AI](https://thirdpartyindex.com/vendors/yellow-ai.md) | Conversational intelligence feature provider | India; United States; Europe | 2026-10-10 |

Read from ([evidence](https://thirdpartyindex.com/evidence/65954)). CSV: https://thirdpartyindex.com/vendors/ringcentral/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 5. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (12)

- RingCentral, Inc. (1209 Orange Street Wilmington, DE 19801; 1209 Orange Street Wilmington, DE 19801, United States; United States)
- RingCentral Australia Pty Ltd (Australia; Level 12, 680 George Street Sydney NSW 2000, Australia)
- RingCentral Bulgaria EOOD (Bulgaria)
- RingCentral Canada Inc. (160 Elgin Street Suite 2600 Ottawa ON K1P 1C3, Canada; Canada)
- RingCentral Espana, S.L. (C/ Músico Ginés, 1, Bajo, 46.022, Valencia, Spain; Spain)
- RingCentral France S.A.S (France; Le Belvédère – 1-7 Cours Valmy – 92800 Puteaux, France)
- RingCentral Germany GmbH (Germany; Hamburg Business Center Poststraße 33, 20354 Hamburg, Germany)
- RingCentral Innovation (India) Private Limited (India)
- RingCentral Ireland Limited (19 Baggot Street Lower, Dublin 2, D02 X658, Ireland; Ireland)
- RingCentral Israel Ltd. (Israel)
- RingCentral Philippines, Inc. (Philippines)
- RingCentral UK LTD (United Kingdom)

## Security program

What RingCentral, Inc.'s Form 10-K for fiscal 2025, filed Feb 27, 2026 (Item 1C) says, in its words (https://www.sec.gov/Archives/edgar/data/1384905/000138490526000021/0001384905-26-000021-index.htm).

- Led by: Chief Information Security Officer
- Leader's experience: 25+ years
- Board oversight: Audit Committee
- Practices named: Tabletop exercises, Bug bounty, Security training
- Engages outside assessors or consultants
- Reviews its suppliers' security
- Says no cybersecurity incident has materially affected it

## Web Technologies

RingCentral's homepage made 182 requests to 11 domains, 4 services controlled by another company, and 2 domains not identified. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

4 third parties by category: Analytics 2 (ZoomInfo; reviewed: Invoca); Cookie compliance 1 (OneTrust); Appointment scheduling 1 (Chili Piper). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (4)

- OneTrust: 9 requests to cookielaw.org, onetrust.com, onetrust.io; OneTrust
- Invoca: 6 requests to invoca.net, invocacdn.com
- ZoomInfo: 6 requests to zoominfo.com, zi-scripts.com; Zoominfo
- Chili Piper: 1 request to chilipiper.com; Chili Piper

### Unknown (2)

Domains not identified yet: fonts.net, starsbuildingweb.com

### First party (1)

- RingCentral: 141 requests to ringcentral.com; Adobe Experience Manager, Cloudflare, HSTS, Invoca 4.47.0, Java, Open Graph, Sentry

3 tracked companies loaded by the homepage are not in RingCentral's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (13)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [AIRSLATE](https://thirdpartyindex.com/vendors/airslate.md): Cloud-Based Communication Services
- [Assent](https://thirdpartyindex.com/vendors/assent.md): Phone-based platform and managed service support.
- [Businesswire](https://thirdpartyindex.com/vendors/businesswire.md): Customer support and communication
- [Certara](https://thirdpartyindex.com/vendors/certara.md): Support call routing (RingCentral)
- [Cognella](https://thirdpartyindex.com/vendors/cognella.md): eFax and communications platform.
- [Digicert](https://thirdpartyindex.com/vendors/digicert.md): Vercara only - Support Vercara business communications
- [DocHub](https://thirdpartyindex.com/vendors/dochub.md): Cloud-Based Communication Services
- [Harbor Global](https://thirdpartyindex.com/vendors/harbor-global.md): VoIP Telephone Services
- [iSpring Solutions](https://thirdpartyindex.com/vendors/ispring-solutions.md): communication services
- [Jatheon](https://thirdpartyindex.com/vendors/jatheon.md): Business VoIP, messaging, and video communications
- [NimbleRx](https://thirdpartyindex.com/vendors/nimblerx.md)
- [UltraDNS](https://thirdpartyindex.com/vendors/ultradns.md): Vercara only - Support Vercara business communications
- [Wasabi](https://thirdpartyindex.com/vendors/wasabi.md): Phone platform used for support

## Security record

Breaches listed by Have I Been Pwned (CC BY 4.0, haveibeenpwned.com):

- RingCentral, 2026-07-27: 1596490 accounts; data: Email addresses, Names, Phone numbers, Physical addresses

## Incidents reported by RingCentral's subprocessors

Incidents reported in the last 30 days on their own status pages by 12 vendors RingCentral lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which RingCentral lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-11: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Scribe v3 Live outage (major)
- 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-11-10: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-10: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which RingCentral lists as a subprocessor, reported Flux TTS high latency and websocket disconnects (major)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-08: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash US (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-06: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor)
- 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which RingCentral lists as a subprocessor, reported Elevated errors for Flux streaming STT and Voice Agent sessions (no impact stated)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which RingCentral lists as a subprocessor, reported Delays in activity data (no impact stated)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Mux](https://thirdpartyindex.com/vendors/mux#status), which RingCentral lists as a subprocessor, reported RTMP and SRT live stream disconnects (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [Mux](https://thirdpartyindex.com/vendors/mux#status), which RingCentral lists as a subprocessor, reported RTMP and SRT live streams disconnection (major)
- 2026-11-04: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which RingCentral lists as a subprocessor, reported Delays processing Inbound messages (no impact stated)
- 2026-11-04: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Intermittent Sign in issue (no impact stated)
- 2026-11-04: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [Mux](https://thirdpartyindex.com/vendors/mux#status), which RingCentral lists as a subprocessor, reported Delays in some video processing tasks (major)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which RingCentral lists as a subprocessor, reported SQL Console database connection outage (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-10-31: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-10-31: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service degradation (no impact stated)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-30: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported ElevenCreative - Image & Video - Degraded performance (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which RingCentral lists as a subprocessor, reported Elevated errors from authentication services at one datacenter (minor)
- 2026-10-29: [Yellow.ai](https://thirdpartyindex.com/vendors/yellow-ai#status), which RingCentral lists as a subprocessor, reported User 360 Degradation in India Region (no impact stated)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [Mux](https://thirdpartyindex.com/vendors/mux#status), which RingCentral lists as a subprocessor, reported Elevated Mux Video Errors (critical)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which RingCentral lists as a subprocessor, reported SMS codes for two-factor authentication may not arrive (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-27: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-26: [PubNub](https://thirdpartyindex.com/vendors/pubnub#status), which RingCentral lists as a subprocessor, reported Errors with history readers in FRA (minor)
- 2026-10-26: [PubNub](https://thirdpartyindex.com/vendors/pubnub#status), which RingCentral lists as a subprocessor, reported Errors and Latency for Presence (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which RingCentral lists as a subprocessor, reported Elevated latency for instant voice cloning (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which RingCentral lists as a subprocessor, reported Degraded support ticket submission and response (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which RingCentral lists as a subprocessor, reported Elevated Latency and Errors for Batch STT (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [PubNub](https://thirdpartyindex.com/vendors/pubnub#status), which RingCentral lists as a subprocessor, reported Errors and Latency for Presence in FRA and BOM (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which RingCentral lists as a subprocessor, reported Elevated 5xx Errors (major)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which RingCentral lists as a subprocessor, reported Managed Agents with OpenAI LLMs may see degraded performance (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-22: [PubNub](https://thirdpartyindex.com/vendors/pubnub#status), which RingCentral lists as a subprocessor, reported Certificate Issue Causing Potential Connection Issues (major)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Mux](https://thirdpartyindex.com/vendors/mux#status), which RingCentral lists as a subprocessor, reported Mux Data Collection Latency (major)
- 2026-10-21: [Mux](https://thirdpartyindex.com/vendors/mux#status), which RingCentral lists as a subprocessor, reported Degraded VOD playback (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported EU Agents disruption in SIP calls (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Inbound Twilio calls experiencing intermittent connection failures (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Marketing website (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Claude MCP connection not working (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Instant Voice Clone creation failures (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported \[Isolated environments\] Issue with voices on EU and India Residency environments (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Increased Rate of LLM Failure Errors on Agent Platform Calls (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Request failures with the V3 model (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Payment Issues (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Agent SIP Conversation Disruption (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Some TTS requests seeing increased latency (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Elevated error rate for Eleven Multilingual v2 model (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported EU Residency - Conversation history not showing for recent calls (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Some support request forms may be unavailable (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Website Slowness and API Request Latency (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Website authentication rejecting all frontend requests (critical)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Increased error rate for Forced Alignment (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Transfer to Human not working correctly (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Elevated error rates querying voices (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Elevated error rates for TTS v3, Dubbing, STT (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Increased API error rate (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which RingCentral lists as a subprocessor, reported Google Cloud Outage (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Elevated latency on some serverless models (no impact stated)
- 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [Tray.ai](https://thirdpartyindex.com/vendors/tray-ai#status), which RingCentral lists as a subprocessor, reported Degraded Application Performance - Helix Deployments (no impact stated)
- 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-18: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-18: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-17: [Tray.ai](https://thirdpartyindex.com/vendors/tray-ai#status), which RingCentral lists as a subprocessor, reported Degraded Application Performance (minor)
- 2026-10-17: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-17: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-15: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which RingCentral lists as a subprocessor, reported Playground unavailable (critical)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported CSP outage affecting multiple serverless models (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-10-14: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which RingCentral lists as a subprocessor, reported Elevated 503 errors for bath Flux TTS requests (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-13: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which RingCentral lists as a subprocessor, reported Elevated 503 errors for Aura-2 TTS (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Multiple US endpoints experiencing timeouts and latency (major)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which RingCentral lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which RingCentral lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor)
- 2026-10-13: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which RingCentral lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which RingCentral lists as a subprocessor, reported Instant Voice Clone creation failures (minor)

## Federal contracts

U.S. government prime awards and reported subawards to its UEI (CM9KNTTVT785), from USAspending, by funding agency. Records show funding, not use.

| Agency | Department | Prime awards | Obligated | Subawards | Subaward total | First | Last |
|---|---|---|---|---|---|---|---|
| Federal Mediation and Conciliation Service | Federal Mediation and Conciliation Service | 3 | $996.6K | — | — | 2016-02-05 | 2023-09-12 |
| Smithsonian Institution | Smithsonian Institution | 1 | $91.6K | — | — | 2024-09-20 | 2026-04-16 |
| National Highway Traffic Safety Administration | Department of Transportation | — | — | 1 | $39.6K | 2023-09-14 | 2023-09-14 |
| Department of the Army | Department of Defense | 1 | $37.6K | — | — | 2022-09-22 | 2022-09-22 |

6 records ([evidence](https://thirdpartyindex.com/evidence/47985)). Details: https://thirdpartyindex.com/vendors/ringcentral/federal

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/ringcentral

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api