# Roadie

Roadie declares [4 subprocessors](https://thirdpartyindex.com/vendors/roadie#subprocessors) in [its subprocessor list](https://roadie.io/legal-notices/sub-processors/v8/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/6710)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Sentry](https://thirdpartyindex.com/vendors/sentry) and [Intercom](https://thirdpartyindex.com/vendors/intercom). No published changes since we first read it on 2026-09-23.

Roadie (roadie.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/roadie
- Documents last verified: 2026-11-11
- Transparency rating: 76/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 4 tracked vendors directly, 30 within two hops, 173 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Roadie, Third Party Index, https://thirdpartyindex.com/vendors/roadie (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://roadie.io/legal-notices/sub-processors/v8/ | 2026-11-11 | 2026-09-23 |
| Data processing addendum | https://roadie.io/legal-notices/terms-of-service/v5/ | 2026-11-11 | 2026-09-23 |
| Privacy policy | https://roadie.io/legal-notices/privacy-notice/v1/ | 2026-11-11 | 2026-09-23 |
| Status page | https://status.roadie.io/ | 2026-11-11 | 2026-09-23 |

## Subprocessors (4)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Data storage provider for documents and backup of server | European Union | 2026-09-23 |
| [Auth0 Inc.](https://thirdpartyindex.com/vendors/okta.md) | Access and identity management provider | European Union | 2026-09-23 |
| [Functional Software, Inc](https://thirdpartyindex.com/vendors/sentry.md) | Analytics on application and infrastructure errors for debugging, troubleshooting, auditing, reporting | United States of America | 2026-09-23 |
| [Intercom R&D Unlimited Company](https://thirdpartyindex.com/vendors/intercom.md) | Messenger for business platforms that allows customers to communicate through their app | European Union | 2026-09-23 |

Read from ([evidence](https://thirdpartyindex.com/evidence/6710)). CSV: https://thirdpartyindex.com/vendors/roadie/subprocessors.csv

## Web Technologies

Roadie's homepage made 49 requests to 7 domains, and 3 services controlled by another company. Loaded on 2026-10-14 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

3 third parties by category: Advertising 1 (Google Cloud); Analytics 1 (LinkedIn); Personalisation 1 (usually detected as Personalisation: Contentful). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (3)

- Google Cloud: 10 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- LinkedIn: 4 requests to licdn.com, linkedin.com; Linkedin Insight Tag
- Contentful: 2 requests to ctfassets.net

### First party (1)

- Roadie: 33 requests to roadie.io; Cloudflare, Contentful, HSTS, Lucide, Next.js 16.1.7, Next.js App Router, Open Graph, Plausible, Priority Hints, Radix UI, React, Turbopack, Webpack

2 tracked companies loaded by the homepage are not in Roadie's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Incidents reported by Roadie's subprocessors

Incidents reported in the last 30 days on their own status pages by 2 vendors Roadie lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Roadie lists as a subprocessor, reported US issues feed throwing intermittent errors (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Roadie lists as a subprocessor, reported Account emails not being delivered (major)
- 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Roadie lists as a subprocessor, reported EU region replay ingestion latency (minor)
- 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Roadie lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major)
- 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Roadie lists as a subprocessor, reported Ingestion delays across all data (minor)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Roadie lists as a subprocessor, reported Delays in spans and transactions processing (major)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Roadie lists as a subprocessor, reported Sentry.io dashboard and API is down (critical)
- 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Roadie lists as a subprocessor, reported Sentry dashboard is down (critical)
- 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Roadie lists as a subprocessor, reported Slow Fin Procedures (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Roadie lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Roadie lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Roadie lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Roadie lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Roadie lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Roadie lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/roadie

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
