# Robin

Robin (robinpowered.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/robin
- Documents last verified: 2026-10-02
- Transparency rating: 69/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 9 tracked vendors directly, 76 within two hops, 284 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Robin, Third Party Index, https://thirdpartyindex.com/vendors/robin (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://robinpowered.com/privacy#subprocessors | 2026-10-02 | 2026-09-30 |
| Privacy policy | https://robinpowered.com/privacy | 2026-10-02 | 2026-09-30 |
| Terms | https://robinpowered.com/terms | 2026-10-02 | 2026-09-30 |
| Security page | https://robinpowered.com/platform/security | 2026-10-02 | 2026-09-30 |
| Status page | https://status.robinpowered.com/ | 2026-10-02 | 2026-10-02 |

## Subprocessors (9)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud service provider | United States | 2026-09-30 |
| [Gainsight](https://thirdpartyindex.com/vendors/gainsight-software.md) | Customer success | United States | 2026-09-30 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud Services | United States | 2026-09-30 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Live chat support | United States | 2026-09-30 |
| [Looker](https://thirdpartyindex.com/vendors/looker.md) | Data analytics and visualization | United States | 2026-09-30 |
| [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email notifications | United States | 2026-09-30 |
| [Sigma](https://thirdpartyindex.com/vendors/sigma.md) | Analytics | United States | 2026-09-30 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data warehousing | United States | 2026-09-30 |
| [Sumo Logic](https://thirdpartyindex.com/vendors/sumo-logic.md) | Centralized logging | United States | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/25605)). CSV: https://thirdpartyindex.com/vendors/robin/subprocessors.csv

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 3 reported incidents (3 major or critical, 0 minor, 0 with no impact stated)
- Typical time to resolve: 34 min
- Status page last read: 2026-10-03
- 2026-10-01: Dashboard loading issue (major)
- 2026-09-16: Dashboard Login Failures (major)
- 2026-07-14: Dashboard loading issue (major)
- 2026-06-12: Robin dashboard and map loading issues (minor)
- 2026-06-01: Dashboard Loading Issue (major)
- 2026-03-17: Dashboard Login Failures (major)
- 2026-03-12: Dashboard login issue (major)
- 2026-03-10: Dashboard login issue (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api