# Routable

Routable (routable.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/routable
- Documents last verified: 2026-09-30
- Transparency rating: 36/100 (how much it publishes, not how secure it is)
- Cite as: Routable, Third Party Index, https://thirdpartyindex.com/vendors/routable (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.routable.com/sub-processors | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://www.routable.com/legal/data-processing-addendum/ | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.routable.com/legal/privacy/ | 2026-09-30 | 2026-09-30 |
| Terms | https://www.routable.com/legal/terms-of-service/ | 2026-09-30 | 2026-09-30 |
| Security page | https://www.routable.com/legal/security/ | 2026-09-30 | 2026-09-30 |
| Status page | https://status.routable.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (2 major or critical, 0 minor, 0 with no impact stated)
- Typical time to resolve: 5 h 47 min
- 2026-09-01: Errors with QuickBooks Online workspaces (major)
- 2026-07-13: Elevated error rates for payables and vendors (major)
- 2026-05-14: Same-Day ACH processing delayed due to FED system issues (no impact stated)
- 2026-04-03: International payment errors in sandbox environments (minor)
- 2026-03-25: Increased error rate and timeouts (major)
- 2025-12-04: Degraded Performance – Logins and Application Actions (no impact stated)
- 2025-11-18: Increased failures in payment processing (minor)

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api